E2 Shop System Software

Pros

Broad support for all aspect of manufacturing, including inventory tracking, quoting, orders, shipping, and accounting; responsive customer support; and flexible SQL database design. Excellent means to ISO 9001 certification.

Cons

Some aspects of use are counter-intuitive and rely heavily on keyboard shortcuts; needs more end-user tools for individual customization.

In general, we like it. We have 14 people using the software. Some are very proficient and others only use certain aspects, but everyone is able to get out of it what they need.

Pros

It is very user friendly. Once you get used to the way it is laid out, it is very easy to go from one section to another.
All the sections are integrated (quotes get carried over to orders, which get carried over to packing slips, etc) which makes it easy to check details and pricing.

Cons

Sometimes there are glitches, like when you want to print "all Invoices' that are open, and only one prints.
When you are looking for something, you really have to pay attention to what you chose to search. If it is not exact, you will not get the correct information.

Pros

The software has made our ability to detail specific requirements for jobs much easier. The ability to attach all documentation required for each job and track all the data and purchases related to each job has been great.

Cons

There have been a few glitches in the software, but tech support has been more than responsive and helpful.

Looks like they may have a good product if they get a lot of bugs worked out. Not ready for sale yet but they'll gladly sell it to you. If your shop is big enough to pay for this type of software and you need real time data entry as well as cost/pricing included for each job find something else. If you just want to keep a schedule go for something like Just Plan It or Odoo and use Quickbooks for the money side of things. You'll save a lot of money.

Pros

It does an OK job for the money but honestly they need to do some work on the programming side. Seems like a product that should still be in the design stage.

Cons

They make it difficult for floor guys to post stock to projects, the data recorder centers constantly don't clock guys into jobs, they don't allow for dry times in-between production stages, there are several things that do not work or don't work as they are supposed to, the time clock for employees doesn't automatically adjust for over time if a manual correction is made, the printing set up is terrible (I know this seems silly but it make a big difference), you can't have multiple tabs open so every time you want to move to a different section the browser has to update and many other small but big issues.

Pros

1. Ease of use. The software is easy to use. It takes very little time to train employees.
2. Stability. The software is up and running all of the time. It has been years since I have needed customer support's help with anything other than minor issues.

Cons

No complaints. The software does what we need it to do.

Very easy to learn and use. Some people barely scratch the surface of what it can do while others dig down deep into every little detail.

Pros

Makes it much easier & quicker to quote customers & track history of raw materials as well as finished product.

Cons

Does not prorate cost of freight over cost of incoming parts. This can be quite substantial at times and if not taken into consideration may result in selling the items out at less than its total cost.

Pros

Ease of use, the software can give me all the financial and planning reports I need and want. Multiple level bill of materials. Controlling and tracking of material, services and labor from start to finish. Limited software issues. Can customize reports.

Cons

The yearly contracted maintenance fee for updates seems high for what our simple needs are. We utilize the pay as you go option .

Pros

The E2 Shop System is extremely user friendly. The dashboard is a very nice too. It summarizes the important information.

Cons

The number system for purchase orders, job numbers, invoices and check are not in order.

Pros

It is easy to track jobs for quoting thru invoicing and easy to transfer dat form similar jobs you have done in the past to new jobs.

Cons

It is a little complex to set up and the search feature could be improved by storing you previous entry

Everyone at E2 that we have spoken to are all very friendly and make you feel comfortable about asking any question and help you.

Pros

This product is very user friendly. We liked it from the start that is why we choose to purchase this product.

Cons

There really isn't anything that we dislike about it with the exception of when you put in a new PO the system doesn't tell you that the PO already exists if the same number is in the system or someone else already put it in the system.

Pros

E2 Shop System is a really great product that really helps us and also can be customized. Very user-friendly product

Cons

The prices and fess a little bit high but it is worth the price when you get along with all you need with the product

During the web base quoting process, cust rep was very patient in answering questions and working with us to understand all aspects of the new software!

Pros

Every company has different data needs. Shop-tech allows for good customization when the need comes up.

Cons

There does not seem to be many report options that come standard. Forces us to customize many reports.

Pros

Ease of use when operating the software
Customer service is always readily available
Upgradeable modules
Barcoding features

Cons

Costs for maintenance, the fees for hosting can add up , but migrating to online seems to be the future of these softwares

The support after the sale is very poor due to the lack of knowledge of the tech people. You can get a different answer each time when you call in depending on who you talk too.

Pros

At this point there are no pro's due to the fact that we have owned this software for 3 years and it is still not up and live.

Cons

We are not a job shop ( we again were lied to)and we were never told that it could not hold the data for our large assemblies and allow them all to show up on the page.

Overall E2 works for us.

Pros

Have had shop tech for 9 years. For our basic needs it is very easy to use and navigate. Customer Service is very good at taking care of any issues we come across.

Cons

I don't like that when you enter a payable you can't see the address to compare to the Invoice. Companies move and update their remittance. Sometimes this is missed when entering a payable invoice.

Pros

This would work well if you are a landscaper or remodeling contractor that does a job once and never again. For the job shop that does repeat work or has to comply with customer changes, save you money.

Cons

They care not that it doesn't work for you. Save yourself a lot of money and aggravation and insist on a "MONEY BACK" guarantee if you are not satisfied.

Pros

E2 user for 13 years, sequel version. Most manufacturing companies hardly utilize more than 50% of an MRP/ERP, and don't put the effort to truly comprehend the system to ever fully utilize. In those cases, this would be a good system to use. It does a lot of muscle work for you if you use it right. If you are truly ok with simply letting their scheduling module spit out a generic schedule that is limited in work-ability, this would be a good system. The most updated version has more bells a whistles which is nice but for us was fundamentally lacking in real change and not worthy of the investment to upgrade - plus the fact it is an entirely new system where you would lose all your history was additionally disappointing.

Cons

The system has way too many issues. The purchasing module is as stagnant and rigid as it gets. No room for flexibility. The estimating module is also disconnected on very basic levels from the purchasing side. The scheduling module has not been updated in any sort of substantial way since the beginning and is entirely too slow to be of use if you actually want to actively manage your variables. It crashes a lot (and yes, we had it set up by them so no reason there). The support is BASIC. Within 1 year, I was more knowledgeable than the staff trying to help me with questions I had. Constant system issues where quantities duplicate on their own, or system crashes when running a report (which some of them take a really long time).

I suggest having a consultant on site for 1-2 days to get everything configured correctly. We did it on our own and had a consultant come in later to help us clean up.

Pros

The software itself is easy to use. They have excellent Support. There are lots of features and options.

Cons

Set-up can be difficult if you do not think things through thoroughly. You might have to go back and redo things again. Reports are very basic. They can be customized, but only through Crystal Reports. You will need the full version and some expertise. Otherwise you have to pay ShopTech for customization.

Pros

Simple to install and navigate. The system will allow tracking of many work centers at a variety of labor and overhead rates. With the use of actual cost (average inventory), one can get a reasonably accurate costing system, which is nearly impossible in small job shop environments. The accounting modules are adequate for small to medium size job shops or manufacturing organizations.

Cons

No automated interface to popular CAD software. Accounting GL may be limited to smaller business environments as financial statement consolidations are not possible in the normal sense, especially if inter-company activity exists. No direct integration of Inventory to the General Ledger requires manual posting of batch report results and may introduce additional errors due to these manual controls.

Pros

It's incredibly user friendly and streamlined for the most part. Very powerful with lots of report options etc.

Cons

It can be very laggy/slow. It has a tendency to crash at times. It needs to just generally be optimized better.