SAP Business One ERP Software

Pros

This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close.
The mobile app is a fantastic addition to the usefulness of the software!

Cons

The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

Pros

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros

Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons

Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

Pros

Before having a real ERP we were using google for pretty much everything. It is so good to finally have everything in the same page especially for inventory - inbound and outbound etc.

Cons

As we were used to work on google before it is been a little challenging to clean all the data before we were able to transfer them to the ERP system. Also here we do not see who changes what so we had to put in place restrictions per department.

Pros

Very powerful software have a solid structure and almost all needed module starting from Accounting, Procurement, Sales, Production, CRM, HR
Various addon can support almost all customization needed

Cons

User Interface is not user friendly
setup and operation is complex
small font to fit more data in the screen
the display is like old style windows

Pros

It has many functionalities & is great for tracking purposes. As a buyer, it's amazing how I can track everything so accordingly

Cons

It's not easy to make edits once something has been submitted. The program constantly shuts off & slows the work flow so much

I would not recommend this product for manufacturing, make-to-order processes

Pros

SAP Business One is an integrated enterprise resource planning (ERP) software suite designed primarily to serve small to midsize businesses.
Secure Application
Easy to adapt / Implementation
Limited Customization

Cons

Some features are missing like discount cannot be accounted for.
It's nets off the discount from selling price.
Very Limitation in modules special MFG and Quality

Pros

Our implementation/project manager is great! He offered a ton of support although the implementation process itself took over 5 months. Easy work flow process!

Cons

Old ERP system. Not as intuitive and flexible as we would like it. Frustrating and time consuming because you can't change/edit an item after it has been created, you must re create the item all over again.

Pros

It is a system from ground up. It has a lot of features, can be connected to multiple systems. It's analytics strength is superb with complex analysis. Finance, stocks, sales are fully automated with this tool.

Cons

It has a steep learning curve as it has complex configurations. Price is little high and is also less flexible. It requires a lot of people to manage and run it

Pros

Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price.
Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice.
Serialization for track and trace to meet with US FDA requirement is though a challenge.
Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

Pros

Less cost yet coming from reputable brand SAP
all in one solution for SMEs
both platform support for on-premises and cloud based is an advantage
secure
easy to adapt
customizable

Cons

less options
doesn't cover all the modules
should provide ready solutions to choose from based on industry
should allow report customizations feature end users
should allow inter company transactions
licensing needs review

Pros

I liked Collaboration. I can plan inventory, demand. I can calculate optimization quantity. I can control warehouse

Pros

Ask the AP and AR lady's in the office they said there is no pros. SAP business is a very hard software to work with.

Cons

The units of measure don't work correctly, Not being able to delete items. Not being able to change after its been saved. Not being able to change an item after its been created you have to make it inactive and remake the item all over again.

Please get all you concerns addressed before the purchase is made. Dot the i's and cross the t's

Pros

Functionality: Has many options available to ease the work flow process. Best feature is the relationship map.

Cons

Finding answers to problems if any. You are old on the functionality but after purchase, you discover every question relating to basic needs of the software turns to an additional cost

Pros

The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons

The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

I would not recommend this product for manufacturing, make-to-order processes

Pros

Most basic ERP modules are included. The software will handle BOM to an extent as well as job costing.

Cons

It is not really a manufacturing ERP system but it is more suited for retail businesses. In the vendor due diligence process, they were very slow.

I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros

It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons

It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

Advice to Others

Engage the services of a professional to have the system implement and proper training for your staff.

Great system to use for financial reporting, accounting review and history of all the transactions.

I have 5 years of experiences using SAP and I find it easy to navigate and I highly recommend this accounting software fro mid-size company and small. It has a lot of great tools and it's a financial software I can rely on.

Pros

The only issue is you can't delete an entry all you can do it make a reversal of any JE.

Cons

Great system for hedge fun and financial company.

Our team reviewed the product with a SAP Business One specialist at Navigator Business Solutions, and we have blown away with the reporting capabilities. Additionally, the ability to track the transactional history through visual representation will help our team tremendously.