SAP Business One is a modular and integrated enterprise resource planning (ERP) solution suitable for small and midsize size accounting, manufacturing, retail and distribution industries. Suitable for a wide array of verticals and sizes, this cloud-based platform integrates financials, CRM, inventory, sales and operations management modules within a single system.

SAP Business One automates many business practices to minimize duplicate entries and errors, measure efficiency in service management and manage MRP and inventory, track procurement and manage the sales pipeline.

The system’s reporting module offers reports that can be customized, exported into numerous formats and modified with drill-downs and 'what-if' scenario modelings.

SAP Business One supports multi-currency transactions and has multi-lingual capabilities for businesses operating globally. The system offers a remote support platform that can perform automatic system health checks, scheduled database maintenance operations, upgrade eligibility checks and automatic fixes for detected issues.

Widget gallery
Widget gallery

Widget gallery

Main menu - Dashboard

Main menu - Dashboard

Calendar

Calendar

Bill of manufacturing

Bill of manufacturing

Production planning

Production planning

Reporting

Reporting

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8



74 Reviews of SAP Business One

Overall rating

4.0 / 5 stars

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Greg from Carwash Services of Southeast

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

SAP

It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros

SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons

Biggest issue I have with the software is the license pricing. It gets very expense to implement.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Best for Small Business

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

Review Source: Capterra

Bayron from Comerssia

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

My opinion about SAP Business One

My experience with the application has been satisfactory, that is why, by offering a solution to manage different areas of a company in a single tool, I recommend it.

Pros

What I like most about the application is that it is very complete since it can be able to integrate different areas of a company such as production, purchases, banks, billing, inventories, among others. Providing information in real time in the same way thanks to the different reports and surveys that can be consulted based on the data of each of the areas, which is essential when making important decisions and making accounting closures.

Additionally, it is easy to solve doubts about the tool, since you can find documentation and multiple forums in the cloud.

Cons

Something I do not like about the application is that you can not control the payroll of a company.

Review Source: Capterra

Lauren from Mdt

Number of employees:  10,000+ employees

Ease-of-use

Functionality

November 2018

Good

Pros

What i like most is that it helps us process payments

Cons

What i like least is that it is not intuitive to work with

Review Source: Capterra

Mohamad from BSICONS

Industry:  Accounting / CPA

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The product has very powerful analytical tools and easy to use and easy to deploy

Software will best fit trading companies and general business who doesn't require project management features

Pros

User friendly
Has Embedded Dashboard
Has Embedded KPIs
Ability to add custom fields
Ability to custom forms

Cons

Doesn't have Project Management powerful module , the existing one is limited
Manufacturing features not powerful

Review Source
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Pros

SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons

There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

Review Source: Capterra

Angie from CandyRific, LLC

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

All in one ERP!

Pros

This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons

Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

Review Source: Capterra

imtiaz from integr8

Industry:  Consulting

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

October 2018

Its fast and helps me in controlling Inventory at sites

Pros

Inbuild CRM and Service module and comprehensive financial accounting , new features like Project management is welcome addition

Cons

reporting is not comprehensive, we need to customise lot of report not available in standard modules

Review Source

Deb from Bluffton university

Industry:  Education

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

October 2018

SAP on a Budget software

Pros

This software is good for small or maybe a bit bigger businesses. It has several modules that you can take advantage. In my consulting role, it was relatively easy to help clients learn this software.

Cons

This always had alot of bugs that made it difficult to do some things. There was always a work around, but waiting for things to get fixed was not fun.

Review Source

Alessandro from Casa Pellegrino Boutique Hotel

Industry:  Hospitality / Travel

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

All in ONE!

Pros

Using SAP Business one for your small or medium-sized company will help you to track sales, inventory, HR, finances, among others, all in one!

Cons

Need IT guy or some kind of knowledge, it requires maintenance and expertise to learn and input date to the software.

Review Source

Jose from Miniso Dominican Republic

Industry:  Retail

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

August 2018

Very complete

Pros

-Inventory management is optimal
-Not very hard to use
-You can control everything
-It supports lots of add-ons

Cons

-Doesnt have a native POS
-It is a bit expensive
- It takes a long time to implement on your business, but it really depends on how big your business is

Review Source

Denver from I.T Experts Philippines

Industry:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

Integrated ERP

Pros

Provide accurate reports for you to monitor your Projects (Investment), budgets management and Financial status. That will lead you to do more wise decision.

Cons

This platform is not very customizable when you input data. So you need to check properly you inputs before confirming or submitting data.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Overall my experience has been good but I would expect much more from this software

Pros

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Review Source: Capterra

Donald from Promats Athletics

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Wide functioning program with numerous options

Pros

Extensive processing capabilities and the ability to customize to your home screen view and use. File access and data storage can manage most any application.

Cons

The system is not intuitive, locating either what you need or are looking for requires training and system understanding. Most any relevant reports must be either written or programmed. Some of the canned reports can be used, but lack details for your business metrics.

Review Source: Capterra

Nathan from Halo Development, Inc.

Industry:  Software / Technology

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

May 2018

Wonderful Tool for Sales Professionals and Admins

Pros

This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close.
The mobile app is a fantastic addition to the usefulness of the software!

Cons

The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

Review Source

Luigi from Sansottera SAS

Industry:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

A complete & easy ERP suite

Pros

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

SAP Business One will offer you total value for your money

SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

Pros

What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons

The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

Review Source: Capterra

NELSON from Gerencia y Outsourcing

Ease-of-use

Value for money

Customer support

Functionality

May 2018

SAP Business One is the best ERP for any size companies.

Pros

The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons

NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

Review Source: Capterra

John from PNE LLC

Industry:  Construction / Contracting

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Can do almost anything, but it's not easy (or cheap) to learn or set up

I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros

Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons

Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

Review Source

Rom Rulida from Team Infopreneur

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use with almost complete functionality

Easy-to-use ERP System with not-so-complicated functionalities.

Pros

SAP Business One is an ERP System that is designed for Small and Medium Entities.

With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it.

Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users.

Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions.

With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Review Source: Capterra