Cvent OnArrival 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Cvent OnArrival

4.5

(14)

Pricing

Pricing available upon request

About Cvent OnArrival

OnArrival is a cloud-based event check-in solution that helps businesses manage the check-in process and attendee management at in-person events. The software is designed for various large gatherings such as conferences, trade shows and corporate events. It allows event planners to check in attendees and print badges as needed from mobile devices or tablets. OnArrival also facilitates walk-up registrations onsite and mobile check-ins. Key features include real-time alerts, on-demand badge printing, control over session capacity, attendance tracking and live reporting.

Cvent OnArrival Screenshots

Cvent OnArrival Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Professional

Pricing available upon request

Plan includes:

10 user logins
Accessibility
Address book
Data security and privacy
Event reporting and insights
Exhibitor management
Language management
Session management

Enterprise

Pricing available upon request

Plan includes:

Registration license
Attendee Hub license
OnArrival license
Essentials license
All user logins included
Additional branding control
API access
Budget management

Cvent OnArrival Features

Popular features found in Event Check In
Badge Management
Barcode/Ticket Scanning
Customizable Forms
Email Marketing
Event Ticketing
Guest List Management
Lead Capture
Mobile Access
Registration Management
Reporting/Analytics
Seating Map
More features of Cvent OnArrival
Attendance Tracking
Attendee Management
Attendee Tracking
Badge Printing
CRM
Event Management
Group Registration
Online Registration
Onsite Registration
Payment Processing
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting & Statistics
Self Check-In/Check-Out
Social Media Integration
Visitor Registration

Cvent OnArrival User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

36%

Secondary Ratings

Ease of Use

4.8

Value for money

3.5

Customer support

4.4

Functionality

4.6

Jessica B.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

Good Tool for Check In

Ratings Breakdown

Ease of use

Functionality

Pros:

We use this in conjunction with Cvent as our check in process. Love the functionality of it for our printing.

Cons:

Wish the larger OnArrival printers were more readily available. Pricing is too high for our standard events. Never sure if our stock from PC Namtag works with our printer until we have it on hand. Wish there was more knowledge about that.

Rhea B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

Higher price for a great product

This is actually one of the easiest parts of the meeting I produce. After using it for 5 conferences, I feel confident in OnArrival getting the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnArrival is a great tool for tracking attendee check-in and badge printing. It offers tons of reports and the individual session scanning works well onsite and provides accurate counts to track event no-shows. The kiosk system is very intuitive in self check in and manual “face to face” modes. Looking at peak live registration numbers over 4 iPads, registration staff were able to easily check in close to 200 attendees in under an hour. Cvent also offers lots of staffing support in the lead up and onsite to ensure a smooth rollout and use.

Cons:

This software is quite pricey so allocate a healthy budget if you are using this system. Because badges are an essential part of our meeting security, I feel it is worth it.

Reasons for choosing Cvent OnArrival

We also use the Cvent App so we bundled for a discount.

Jennifer H.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed June 2025

Cvent OnArrival Easy to Learn and Implement

Great overall experience. Learned to access the software with very little prior knowledge. 1. I currently use Cvent OnArrival to manage the registration process, check-in staff members and view statistics on the registration process. I am often able to determine if a second day of registration expense is required based on the data pulled from OnArrival.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to use multiple check-in stations while continuing to access registration details in Cvent OnArrival. Create specialized reports based on the type of event and information requested by stakeholders.

Cons:

Least favorite aspect is the inability to turn Cvent OnArrival off credit the event back to the contract.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed November 2018

Making life at onsite events easier

This software is something we only use for the largest, most complicated events we have because of the cost but it really does help modernize the onsite experience and make it more efficient. If you are using the CVENT family of event tools, it makes a lot of sense to look at all the options to use what works for your particular event. If you decide to use OnArrival with CVENT, you have your registration information integrated so you just need to determine how you want the badges to print and what options or features they include.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We usually manually print out, prep and organize badges and for big events it becomes a huge task that takes a lot of time and manpower. OnArrival makes the process very quick and easy by printing badges on demand and keeping track of them automatically. Badge details can be fully customized so that opens up a lot of possibilities for large events with many registration types and options that go along with them.

Cons:

The ease of printing badges on demand also makes reprinting and wasting badges a lot easier and it leads to producing a huge amount of additional waste. Using the system means you are dependent on a networked environment and also the printing machines that can cause delays when they malfunction.

Max M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed February 2017

Our onsite check ins have never been easier

We used to check people in with a manual paper checklist. Using OnArrival has made things more efficient and accurate since the app will tell us about any issues with registrations. It is easy for anyone to learn and use. Not much more to say about this because it just works as intended and works very well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, saves a ton of time and confusion.

Cons:

Nothing.

Amber E.

Used other for more than 2 years

Review source

Reviewed July 2017

OnArrival is a practical tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a CVENT user, OnArrival is great for on site event check in and registration management. It saves a lot of time when you have a participant that did not pre-register show up... Instead of having them go through the whole registration process, you can quickly add them from your iPad and they are in the system and marked as a participant.

Cons:

To get the full functionality of OnArrival you have to be willing to pay... My CVENT contract only includes the basic version (which is awesome... don't get me wrong) but the higher packages have session tracking, and sign in features which would be very useful with my larger event and some trainings. The high prices are hard to justify with the costs we already have from CVENT.

Ida K.

Verified reviewer

Used other for less than 12 months

Review source

Reviewed March 2018

Great on-site attendee management tool!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Love Cvent - in general - and their on-site attendee management software just makes all their management tools come together.

Cons:

Cvent is a rather expensive event management software. I wish they would lover their pricing a touch.

Vendor Response

Hi Ida, Thank you for taking the time to share your feedback. We are happy to hear you've had a positive experience using our products and love our products, in particular the on-site attendee management software. We'd like to tell you more about our Cvent loyalty program, Cvent Advocates. It's a great opportunity to network with industry peers, learn more about Cvent's products, and get industry best practices. Advocates are also rewarded along the way. To learn more and join the program, visit http://bit.ly/2H1G79j

Replied April 2018

Verified

Reviewer

Education Management

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed September 2018

On Arrival

Ratings Breakdown

Ease of use

Functionality

Pros:

The software was really easy to use, integrated seamlessly with our Cvent web events, and collected onsite payment all in a one-stop-shop

Cons:

The thing i disliked the most was that it functioned best with Cvent events - we didn't have great luck with the events side of things, which made it challenging to push for OnArrival, even though this side of the technology functioned really well.

Verified

Reviewer

Higher Education

1001-5000 employees

Used other for less than 6 months

Review source

Reviewed December 2017

Too expensive for the benefits it gave us.

If your event is large (> 100 attendees) I would think this would be worth it. Otherwise not.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The OnArrival software eases event check-in and badge printing. It does a great job at that. And it interfaces well with the underlying database in Cvent's event management system.

Cons:

We used On Arrival once. While it was nice and slick, it was very expensive. We went back to a manual check-in procedure and that went just fine.

Maribel L.

Verified reviewer

Higher Education

501-1000 employees

Used other for less than 6 months

Review source

Reviewed February 2019

Excellent option to achieve the satisfaction of organizers and attendees to the event from the first

The registration is very important because it is the first image perceived by the attendees of the event, in addition to its proper development depend on other aspects of the event. Doing it quickly and without errors is assured with On Arrival.

Ratings Breakdown

Ease of use

Functionality

Pros:

On Arrival allows the organizers of an event to save time by automating the registration, printing of credentials or identification cards and payments of those participants who had not registered in advance. It also offers the option that this process can be managed by the participant himself.

Cons:

I think that its disadvantage is not in the system itself, but in the fact that these technological deployments are not necessary for small events, because in these cases it is easy to handle all the procedures manually, it would then represent an unnecessary cost.

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