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Overview

click-360 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Screenshots
  • Top Alternatives Preview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

click-360
click-360
4.5
(21)

Pricing

Starting at $44.54 per month

About click-360

click-360 is a 360-degree feedback software that helps businesses create and share questionnaires to collect peer reviews. The platform enables managers to add participants and raters to the survey and send automated email reminders using mobile devices.

Administrators can generate reports in PDF format to gain insights into performance reviews with detailed strengths and development areas for the associate. click-360 lets stakeholders utilize integrated action planners and workbooks to plan the future course of actions based on the feedback.

click-360 Screenshots

0
0

click-360 Pricing and Plans

Starting price: $44.54 per month
Free Trial
Free Version

Basic

$44.54

per month

Plan includes:

  • Automated Email Reminders
  • Choice of Likert Scales (Answer Sets)
  • Choice of Rater Categories
  • Choice of Standard Questionnaire(S)
  • Report URL(S) Emailed to One Email Address
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click-360 Features

  • Popular features found in 360 Degree Feedback
    Anonymous Feedback
    Customizable Forms
    Data Import/Export
    Employee Database
    Individual Development Plans
    Performance Review Management
    Question Library
    Rater Selection
    Self Service Portal
  • More features of click-360
    Customizable Branding
    Dashboard
    Email Reminders
    Feedback Management
    Progress Tracking
    Reminders
    Reporting/Analytics
    Survey/Poll Management
    Surveys & Feedback

click-360 User Reviews

Overall Rating

4.5

Ratings Breakdown

5

71%

4

19%

3

0%

2

5%

1

5%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.6

Functionality

4.5

Have you used click-360 and would like to share your experience with others?

Pete's profile
Pete D.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed December 2017

This is a performance development product for any organisation, from the simplest hierarchy up.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The rating section of the survey is easy to access, easy to use, easy to follow, easy to complete. The sliders give the opportunity for great accuracy by using a percentage scale. The questions can be chosen from pre-designed sets or can be provided by the client. The reports provide a fabulous amount of data, yet it is easy to pick out the important aspects that would assist the participant in developing a plan for performance improvement. The workbook feature is a powerful tool that helps the participant develop their own personal development plan.
Cons:
With so many pages in the report, it could be helpful to have a 'progress' bar that shows your position in the navigation of the document.

Vendor Response

Hi Pete, thank you for taking the time to provide this review. We really appreciate your feedback. We really enjoyed working with you and we look forward to working with you again ¿ BR, Colin

Replied September 2018

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RL
Rebecca L.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

Not just a software provider - a great partner

4

An accommodating, personable and flexible software provider who listens to your requirements but also provides excellent advice based on extensive experience within the service field. Our experience with Click 360 has been one of partnership and growth - working together to design and build 360 feedback systems with an ethos of continual improvement.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Click 360 are able to provide basic software templates to ensure systems are easy to navigate and provide advise on which features to include to make the system more intuitive, but are also very flexible in terms of accommodating unique client requirements for features.
Cons:
If there is anything that we feel needs improving on our systems, then we just talk it through with Click 360 and it gets solved - we have an ongoing working partnership with them, which is what makes the solution work so well for us and our clients.

Reasons for choosing click-360

The bespoke approach, the advanced look and feel of the software and the security of the experience we'd already had with them.

Reasons for switching to click-360

The previous system was old and needed replacing. We were already impressed with the work Click 360 had done on another one of our systems.

Read More

BW
Becki W.

Verified reviewer

Environmental Services

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed October 2022

Providing 360 Feedback

2

Poor & stressful

Ratings Breakdown

1
Ease of use
1
Customer support
2
Functionality
icon
Pros:
There are a good set of questions to respond too.
Cons:
The set up of the survey is not easy for those providing feedback. The functionality of the system is poor - it would be better if all questions linked to one theme are on the same page. It would also help if you could have a list of the themes or be able to move forward and back through the questions so you can anticipate questions and make sure you are giving appropriate feedback for each one.

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CN
Colin N.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Best Value Product

5

Brilliant product for multi-rater performance reviews/360-degree feedback. Three different ways of buying, meaning that there's something to fit everyone's need and budget.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The funky questionnaire interface with its sliders and 100% scale. Simultaneous rating which saves time while improving accuracy. The digital report with integrated interpretation guide, interactive workbook, action planner and learning suggestions. The 20+ organisation-wide reports. The customer service was responsive and friendly, with knowledgeable operatives.
Cons:
Nothing, its the best-value product on the market.

Reasons for switching to click-360

Their tool was antiquated, unreliable and expensive.

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JO
Jude O.

Verified reviewer

Internet

Self-Employed

Used daily for free trial

Review source

Reviewed October 2022

A wonderful Site

4

The Site is Unic and fast in meeting up with demands, I wish to introduce more friends to the site because features they have and feedback responce.

Ratings Breakdown

5
Ease of use
4
Customer support
4
Functionality
icon
Pros:
The feedback responce is what I like most
Cons:
The navigation sometimes is confusing though still okay.

Read More

JC
Jon C.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Reliable, excellent user interface, strong customer support

5

We use the platform to support our clients' leadership assessments, onboarding, coaching, leadership development programmes, and ongoing developmental feedback processes. The core platform is highly flexible and where customization is important to us it has been reasonably priced. The team are a pleasure to deal with: technically competent and astute, commercially reasonable, ethical, personable and accessible.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Clear, easy to understand and use, which help to generate valid data. Reliable and secure, data security is strong (and has passed some rigorous testing by some very security conscious clients). Integration has been carefully and robustly handled and updates are generally seamless.
Cons:
Nothing I can think of - the team are highly responsive to feedback and the software has been continuously improved.

Reasons for switching to click-360

Flexibility and customization options, robust security, high reliability, ready access to support.

Read More

GB
Gavin B.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used other for more than 2 years

Review source

Reviewed May 2020

click-360

5

We use click-360 to get feedback on senior leader clients from their colleagues to help them to develop in their management and leadership effectiveness. It is one of the best developmental tools at our disposal and has proved its effectiveness again and again.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
click-360 is an easy-to -use and customer-friendly tool, so intuitive that we rarely get any user difficulties or questions. The tool is very flexible so that we can use our own frameworks of behavioural items and allows for qualitative textual feedback as well as numerical scoring. The reports are compelling and credible and in our experience engage senior leaders sufficiently to motivate them to change.
Cons:
This product has been refined over several years so that it is now hard to think of anything that we dislike about it. I would have no hesitation in recommending its use to others.

Reasons for switching to click-360

click-360 far surpasses our own tool in terms of design, build, ease of use and effectiveness in achieving its purpose.

Read More

JM
Jo M.

Verified reviewer

Professional Training & Coaching

11-50 employees

Used other for more than 2 years

Review source

Reviewed October 2019

Fantastic Support for the product

5

We see great results with behavioural changes in all sectors. The opportunity for others to see trends in feedback and understand perception of others is often the catalyst to making a difference.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
[SENSITIVE CONTENT HIDDEN] and his team are always available and willing to help. They certainly go the extra mile to ensure exceptional client service. Flexibility to change questions and great detailed reports.
Cons:
Technical difficulties in upload facilities but as above, we always get great support in dealing with these.

Read More

BK
Belinda K.

Verified reviewer

Management Consulting

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed May 2020

Highly recommend

5

I originally started as a TLC Online client, buying click-360 online feedback software to underpin my own development and coaching programmes. I now support click-360 on specific projects and deliver the click-360 accreditation programme.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Simplicity of the self-drive process. Layout of the reports - easy to interpret, a good mix of qualitative and quantitative data. The accompanying workbook is definitely a plus; it helps the client reflect in a structured way and gives them a reference point for queries. Availability of useful materials/tips to help me implement 360 feedback successfully. Finally, the pricing structure it offers your great value for money as well as flexibility.
Cons:
This software gives me everything I need and my clients tell me the same.

Read More

JS
Jaz S.

Verified reviewer

Human Resources

201-500 employees

Used other for less than 12 months

Review source

Reviewed August 2017

We will definitely be using Click 360 again!

5

Minimum admin from our side and a good understanding of our business needs.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We used Click-360 for the first time this year after a change from our usual provider. We were so impressed with how easy they were to do business with and how the end online digital reports looked. The team were able to deliver to tight deadlines and updated us throughout the whole process. The portal itself was also very simple to use and I was able to pull out reports with just a simple click. They also provided great value for money and we will be most definitely using them again next year.

Vendor Response

That's very kind of you Jaz, you too were great to work with and I'm glad we were able to deliver to your exact requirements. You kept us on our toes as your needs constantly evolved, but we're delighted that the final outcomes were so positive. Look forward to working with you again next year:) BR, Colin Newbold

Replied August 2017

Read More

Showing 1 - 10 of 21 Reviews
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