Mitratech TalentReef 2026: Benefits, Features & Pricing

TalentReef allowed us to create a personalized hiring website that helps us stand out from other companies. TalentReef will then push our personal site out to many of the job search engines on the Internet. There software is also an all-in-one solution for our on-boarding needs. For our administrators, they are able to select applications, schedule interviews, leaves interview notes, hire, complete the full on-boarding process, and then continue to document employee issues and other events for potential future use. This software helps our team remain professional and ensures that we properly document any employee issues that can then be used in the case of firing an employee or dealing with inquiries from unemployment service.

TalentReef can be slightly confusing at first. Because there are so many features, the learning process can take some time. They do offer great support however to help ensure each client is supported in a timely manner. We recommend spending time just going over their training pages to familiarize yourself with the software. Your experience with the software will be all the better for it.

The ease of obtaining quality applicants and onboarding. I also really like the online help site with step by step instructions and videos.

I would like the reporting functions to be more customizable and the analytics page is difficult to use.

Number of applicant they generated. The ability to post different positions within an organization on the same dashboard

Having to go through too many steps to either get to the active pool or current (latest) applicant

I like that TalentReef is an application build for location based searches for jobs and hiring.

I do not like that sometimes the single sign on will not function properly as intended.

I like the organic applicant flow and all of the partnerships talentreef has with other software companies.

The workflow for applicants to get into the applicant portal - we have a ton of issues getting people into their onboarding paperwork which should be the easiest part about talentreef. But we have issues where people's profiles wont pull up with their phone or email and we have to get them to reapply, which means they have to redo the WOTC and another background check link is sent.

In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

We were sold something that doesnt exist and still 9 months into, doesnt look like it ever will. We were promised a talent network. Nope - its an excel spreadsheet with names. We were promised high traffic flow. Nope - we post jobs for 30 days and get maybe 10 applicants for the most basic entry level position (suppose to be their bread and butter). You need to submit a request to customer service every time you want to add a new job to the library. Applicants are constantly having issues with applying and when they do, we end up with multiple applications from the same person. Something Talentreef said they would make sure doesnt happen. They cant seem to figure out why jobs are not being pushed to the job boards, time and time again. I, as the customer, have to be the go between Talentreef and Indeed to find out what the problem is. Customer support has actually on multiple occassions informed my users to just use the application for the applicant from another client...WHAT!?? I constantly have to find out where things are when submitting a help ticket. Jobs posted via Talentreef dont show up on job boards for days. There are major disconnects with the system working with other systems. The software we were sold almost two years ago still hasnt been built. Sales will blow a lot of smoke up you know where to make the sale, no substance behind it. We were in the implimentation phase before we found out some of the "just released" features were not availible. Run away!!

-Very Affordable - Lots of features - My corporate rep is good/helpful

- Not user friendly/simple enough - Not self service friendly, have to submit lots of tickets - Poor customer service, ticket turnarounds - Long wait time to set up new franchisee

Managers are easily able to see applicants who apply to multiple positions/locations.

The system has very little customization capability. The work flow comes as is, you cannot make any changes. Their customer services is highly lacking. We have open tickets that are more than seven months old that have yet to be resolved. With all of this the greatest issue is the poor EEO tracking. We are required to follow OFCCP regulations and the system cannot support that. The system allows applicants to apply without completing EEO data and talentReef has made no effort to modify the system to improve that. Additionally there is always some glitch with the system. For a few months it was telling managers sorry this page is unavailable when trying to post a new job or review resume attachments. Right now the glitch is saying sorry we cannot complete your request at this time please try again later when attempting to update a candidate's status. There is never a day where things are working well and I don't have to contact our account manager for support.

relationship with my POC [sensitive content hidden]

The amount of time it takes to fix issues.

I do not know what i like about it. I have only hired 4 people. I have lots of applicants.

The first employee didnt go thru until after the gal quit. she also didnt have proper paers to work here. it didnt flag her or deny her