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Klaxon

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Overview

Klaxon 2026: Benefits, Features & Pricing

Wondering if Klaxon is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Klaxon
Klaxon
4.7
(6)

Pricing

Starting at £0.58 per month

About Klaxon

Klaxon is a cloud-based emergency notification solution designed to keep employees safe, informed, and productive. It provides major incident, mass notification, and planned maintenance communication services to help clients communicate effectively during emergencies, crises, or IT downtime.

The two-way communication feature allows for single-click responses, allowing admin teams to track who is affected by an incident and take action accordingly.

Klaxon Screenshots

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Klaxon Pricing and Plans

Starting price: £0.58 per month
Free Trial
Free Version

Basic

£0.58

per user, per month

No plan information available

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    Klaxon Features

    • Popular features found in Incident Management
      Alerts/Notifications
      Audit Trail
      Communications Management
      Corrective and Preventive Actions (CAPA)
      Investigation Management
      IT Incident Management
      On Call Scheduling
      Safety Incident Management
      Status Tracking
      Ticket Management
      Workflow Management
    • More features of Klaxon
      Access Controls/Permissions
      Activity Dashboard
      API
      App Notifications
      Audit Management
      Campus Notifications
      Communication Management
      Contact Database
      Contact Management
      Customizable Templates
      Disaster Recovery
      Email Alerts
      Geotargeting
      Incident Management
      Incident Reporting
      Interaction Tracking
      Mass Notifications
      Mobile Access
      Mobile Alerts
      Monitoring
      Multi-Channel Communication
      Notification Scheduling
      Push Notifications
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Risk Alerts
      Scheduling
      Single Sign On
      SMS Messaging
      SMS Notifications
      Task Management
      Templates
      Third-Party Integrations
      Two-Way Communication
      User Management
      Web Notifications

    Klaxon Integrations

    ServiceNow
    ServiceNow
    Microsoft Teams
    Microsoft Teams
    Microsoft 365
    Microsoft 365
    Typeform
    Typeform
    Zapier
    Zapier
    Microsoft Azure
    Microsoft Azure

    Klaxon User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    67%

    4

    33%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.7

    Have you used Klaxon and would like to share your experience with others?

    AP

    Akash P.

    Verified reviewer

    Translation and Localization

    5001-10000 employees

    Used daily for less than 6 months

    Reviewed July 2020

    Simple, quick and reliable Communication Tool

    5

    Klaxon has made communication during any incident type simple, quick and reliable. The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting. The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. Multiple communication channels with app based messaging, integration with Teams, SMS and email.
    Cons:
    Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.

    Reasons for choosing Klaxon

    Read More

    RG

    Robin G.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 2 years

    Reviewed July 2020

    Great solution partners

    5

    Klaxon is great! It’s a powerful tool wrapped in sophisticated simplicity. It’s super easy to set up and administer. It changes the relationship between you and your customer. When you begin implementation you see the other possibilities and [SENSITIVE CONTENT HIDDEN] and his team are there to help you make them a reality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The set up of Klaxon is really simple which means you can enjoy the benefits really quickly. Focus - It's really good at its core focus - increasing awareness for the most important information.
    Cons:
    I'm finding it really hard to think of something.

    Read More

    VR

    Verified
    Reviewer

    Legal Services

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2020

    Great tool!

    4

    Overall experience has been very positive indeed.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented. The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin. Klaxon is easy to tailor to your process. We would never consider moving back to the old process. Klaxon is easy to use, for administrators and user's of the system.
    Cons:
    There were too many fields at the beginning and we streamlined them, so it was easier to use.

    Reasons for choosing Klaxon

    N/A

    Read More

    DC

    Daniel C.

    Verified reviewer

    Education Management

    51-200 employees

    Used monthly for less than 12 months

    Review source

    Reviewed February 2022

    Great Product

    5

    Its a great product. Alerts can be sent to several different systems

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The logical order of the cloud software. it is easy to use
    Cons:
    If you are on an Android phone you will need to be on Android 9 and over to use the app

    Reasons for choosing Klaxon

    It was fit for purpose and it works

    Read More

    SG

    Samuel G.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 6 months

    Reviewed July 2021

    Easy to set up and use

    4

    Very helpful within the business. The customer service alongside this is wonderful.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy way to impact large groups of people.
    Cons:
    There were some teething issues around the creation of templates.

    Read More

    NS

    Nigel S.

    Verified reviewer

    Legal Services

    51-200 employees

    Used other for less than 6 months

    Review source

    Reviewed June 2020

    Perfect for the New Normal

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them. The customisable notification options allow us to send messages only to users affected directly by IT or other service issues in a way that ensure message are taken notice of.
    Cons:
    There is some configuration of Azure required upfront but the Klaxon team expertly guided us through this process.

    Read More

    Showing 1 - 6 of 6 Reviews

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