Xakia 2026: Benefits, Features & Pricing

Xakia solves our matter and task management needs, and provides excellent, highly responsive customer support to answer any questions that may come up.

I enjoy working with the Xakia team. They listen to what you need and what your pain points are. They want to help solve problems and improve experience. They are passionate about their product and its impact on legal teams. Xakia operates as fundamental tool in our legal departments technology stack.

There is a lot of capabilities of Xakia, mastering it does take a lot of time or a great tour guide. Fortunately for us we have been guided in all of the abilities to make Xakia worth the money and a must have for the organization.

The program is not all that well designed. The UI is not exactly intuitive, considering there are two separate sections in the settings to find the list of users, and only one of these pages has the ability to add or change anything regarding users. The Internal Client Portal is a mess. I haven't been able to log into the company test account for months, and I get about 1-2 internal clients coming to me a week asking what's going on with logging in, and I have to explain that the Internal Client Portal log in page and the Legal team log in page visually look exactly the same. It's not possible to tell the difference through the URL, since the URL redirects to an indiscernable long jumbled URL in both cases. We pay extra for access to a matter intake form, and the servers that run this aren't SUPER fast, causing someone who's rushing to submit a matter before 5PM come to me angry on why can't they submit, to discover a required section took a few seconds to load in below after the prerequisite section was selected. The reporting, while there are several options, were mostly useless to us as a team that needed a contract-lifecycle management system. This software sometimes takes up half of my day trying to diagnose what's going on before going to their support team asking for help, to jump onto a video call to be met with "Huh. Yeah that's not supposed happen, we'll get back to you." Can't really say how it is for other situations, but look elsewhere for contract management.

Once I became familiar with Xakia, I became a very satisfied customer. My favorite part of Xakia is the ease in setting up the Legal Intake portal and the visibility that the rest of my company has into their requested matters. I have gotten so much positive feedback from my company whereas other platforms we have tried have elicited nothing but complaints.

Pretty much all of my experiences with Xakia, be it the platform or the people, have been exemplary. I highly recommend Xakia to all legal teams, whether in-house or private practice, large or small.

Fast implementation. Easy to configure. Great support; responsive, step by step instructions, customer satisfaction considered. Reasonable price point for system and features offered.

A system easy to use allowing SSO and having document repository that can be utilised through outlook which saves time.

As an inhouse lawyer I have used Xakia in 2 different companies and have loved using it. I would be lost without it and would struggle to work in an inhouse legal office without it.