Botmaker 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
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Overview

Botmaker

5.0

(1)

Pricing

Pricing available upon request

About Botmaker

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations.

Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.

Botmaker Screenshots

Botmaker Pricing and Plans

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Free Version

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Botmaker Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Botmaker
Activity Dashboard
Advocate Management
AI/Machine Learning
Alerts/Escalation
API
Automated Responses
Business Process Automation
Campaign Management
Chat/Messaging
Chat Transcript
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Branding
Dashboard
Generative AI
Knowledge Base Management
Lead Capture
Monitoring
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Performance Metrics
Personalization
Real-Time Analytics
Real-time Consumer-facing Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Search/Filter
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third-Party Integrations
Virtual Personal Assistant (VPA)

Botmaker Integrations

Google Chat

Twitter/X

Slack

Instagram

Botmaker User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Customer support

3.0

Functionality

4.0

Have you used Botmaker and would like to share your experience with others?

Austin M.

Verified reviewer

Pharmaceuticals

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed November 2023

Botmaker, an easy to interact with - Chatbot

We've been pleased to be working with Botmaker, making use of a lot of their tools, having insanely good feedback and success from end-users POV, and making custom and powerful tools that are helping us in the development of Chatbots.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I think the most useful feature in Botmaker is the code writing support, it has an entire Node.JS environment that lets you further optimize and make tools to customize your chatbot. Also it's really really good to be able to have multi-chatbot configurations, completely functioning at the same time.

Cons:

I think the documentation in botmaker is really lacking, maybe there needs to be an entire team documenting and releasing features that lets you use them. The customer does not have proper API and coding documentation.

Showing 1 - 1 of 1 Reviews