SumTotal Learn 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SumTotal Learn

4.2

(11)

Pricing

Starting at $10,000.00 one time

About SumTotal Learn

SumTotal Learn is a cloud-based learning management system that helps businesses train their employees, increase retention rates, and improve their overall performance.

SumTotal Learn offers a variety of courses that are customizable based on business needs. The courses are designed in such a way that they can be accessed from any device including smartphones and tablets.

Some of the main functionalities of SumTotal Learn include course authoring, gamification, reporting and progress tracking.

SumTotal Learn Screenshots

SumTotal Learn Pricing and Plans

Starting price: $10,000.00 one time

Free Trial

Free Version

Basic

$10,000.00

per user, one time

No plan information available

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SumTotal Learn Features

Popular features found in Learning Management System
Assessment Management
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Certification & Licensing
Gamification
Learner Portal
Learning Paths/Tracks
Mobile Learning
SCORM Compliance
Synchronous Learning
Training Management
More features of SumTotal Learn
Academic/Education
Activity Dashboard
Alerts/Notifications
Built-in LMS
Certification Tracking
Collaboration Tools
Compliance Management
Compliance Tracking
Contact Management
Corporate/Business
Course Authoring
Course Management
Course Tracking
eCommerce Management
eLearning Companies
Employee Engagement
Feedback Management
Goal Setting/Tracking
Gradebook
Leaderboards
Learning Management
Mobile Access
Modeling & Simulation
Multi-Language
Performance Management
Performance Metrics
Progress Tracking
Reporting/Analytics
Reporting & Statistics
Rewards Management
Single Sign On
Skills Assessment
Skills Tracking
Social Learning
Tests/Assessments
Third-Party Integrations
Training Administration
Training Companies
Training Record Management
Video Conferencing
Virtual Classroom

SumTotal Learn User Reviews

Overall Rating

4.2

Ratings Breakdown

55%

18%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

3.6

Functionality

4.3

Have you used SumTotal Learn and would like to share your experience with others?

Ian M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

I have used many providers. SumTotal Learn is the most robust when it comes to functionality.

I am able to focus on larger training projects because the system simplifies my job. It offers me flexibility in multiple ways.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Reporting is extremely powerful. It's extremely flexible and I like the many options for sending automated reports. - An easy to use course catalog. It can be overwhelming for learners when you have hundreds of learners. SumTotal's ILT specific features make it easy for learners. - Automation is very easy in SumTotal. You just need to know how you want things to operate and the system will do your job for you. - Integration with Skillsoft is a dream - It is very flexible when it comes to roles and permissions. Many systems are trying to simplify permissions by reducing the options. I find this limits my capabilities. SumTotal breaks down the permissions so you can be flexible. - Price. No one will beat their price. - Customer Support is amazing. Years a go, their support wasn't that great. However, they have revamped it significantly. They are very helpful and responsive now. - They are fantastic at communicating updates. Every month, they hold a webinar to talk about enhancements. SumTotal does a great job of communicating the progress of these enhancements and what they will do. I have found many vendors say features are coming but never tell you more.

Cons:

- Its not a dealbreaker for me but the interface reminds me of Peoplesoft. I think SumTotal could overhaul the site to make it more tablet-friendly. - They do not offer a built-in video player. However, when working with my implementation specialist, I learned its better to publish videos in SCORM files for tracking purposes. - I wish SumTotal built of the bulk import features for online classes. They are releasing new features, just want more.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2019

A Paradigm Shift in the eLearning Era!

- SumTotal is the most suitable solution for medium and large organizations. - It serves as a compliance-friendly application for banking, insurance and life science industries. - Return on Investment is high and have positive impact on the organizational learning needs. - It has Learning Experience Platform (LEP) services for the clients through their strategic partnerships which is the demanding feature in the eLearning market. - Custom Dashboard, custom theme management and custom widget management features are extraordinary and make the user feel like they are owning their learning platform. There are many features which are really excellent, easy to use and modern. I highly recommend this solution for the medium and large organizations especially when there are looking for a compliance-oriented solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SumTotal has lot of unique features and in compliance with many industries. - Global Search: From Global Search, all entities can be searched including the navigation link, people, training objects, communities etc. - Extended Enterprise Learning: This is for eCommerce and works well for the large organizations when they want to sell their courses to their external stakeholders or to the public. - Learning Administration: It has complete front-end administration/configuration capability hence it can be managed internally post implementation. This will save lot of AMC for the organization.

Cons:

There are few features which are evolving over a period of time. Once these features are improvised, it will be moved to the most likable feature. - SumTotal has Content Library which has all the courses available for the users. Many times, as a user, I get lost in the Library. One should know the exact course category to be able to utilize this feature. - Reports need to be improved further and should be user-friendly for customizing the reports. These are definitely not drawbacks but the features are in-progress.

Reasons for choosing SumTotal Learn

SumTotal Learn is a part of the SumTotal Suite so it will always be beneficial to implement the suite and integrate all the modules. SumTotal's latest features are highly advanced and matching with many industries' compliance and technical requirements. SumTotal has Extended Enterprise Learning, Learning Experience Platform (LEP), Enterprise/Global Search and extensive administration capabilities which are impressive compared to other corporate LMS applications.

Justin D.

Verified reviewer

Management Consulting

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed March 2025

Cost Effective, but Lacks Modern Technology and Functionality.

Overall I would rank SumTotal as below average, compared to it's competitors. This is exclusively because of their inept mobile app and support services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel like the best feature of the SumTotal Learn platform is the intelligent assistant that allows you to highlight text from the web to search across the SumTotal enterprise for relevant content.

Cons:

By far the biggest drawback is the inconsistent mobile app. In an age where users insist that content be accessible from their mobile devices, SumTotal falls short. We have experienced login and connectivity issues as well as employees not receiving credit for completed trainings.

Reasons for choosing SumTotal Learn

The upfront and annual cost as well as the ease of setup and deployment

Peter P.

Verified reviewer

Executive Office

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Meet the most robust LMS

I fell in love with this LMS. Stable, reliable and robust.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you are dealing with a big organization, SumTotal is the way to go. I worked for GE as a LMS Adminstrator migrating all courses from their existing Plateau LMS to SumTotal LMS and this is one of the most robust LMS, I have ever seen. It is easy to use (will get some time getting used to it), and it has a plethora of functionalities to cover all your training activities. Just go for it, if you don't mind the licence cost. Customer support is too good .

Cons:

Licence cost is too high. It will kill you. Only few organizations will be able to manage it. Sometimes, tickets will take to close, but you got to understand that there are multiple business units working with one ticketing system available. Imagine the crowd.

Madalina V.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Great potential for the future of SumTotal Learning

This product still requires a lot of work, but it has great potential. It can be easily used by inexperienced users, as it has an intuitive design, and it has all essential functions to make the education process as painless and convenient, as possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about this app is its clean, intuitive and almost minimalistic front-end interface, which makes the user experience so much better. Also, I really appreciate the high level of customization, so that each student or teacher can adjust this app to their need without a problem. Plus, the cost of this app is noticeably lower, that the costs of similar apps. I am familiar with SumTotal Learning, as we use it as LMS program in the university. The process to get everything up in the running in this app was slow, but we loved the result. It is not as easy to use, as we would like, but it is still a great software.

Cons:

Sadly, this app is not perfect and requires a lot of improvement. Navigation isn't the best one, which is why you spend a lot of time clicking on different pop-ups. A reporting system is undeveloped and useless for now. Some other features also don’t work as they should, which can lead to miscommunication between professors and students. Plus, the tech support is not helpful and non-responsive, so most of the time you are alone with software problems.

Verified

Reviewer

Computer Software

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Worst customer support

I have improved in my ability to deal with difficult and unintelligent people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the capability to do many useful things, such as coordinate in person trainings, offer online courses, and report on a number of different items. The advanced reporting feature, while difficult to use at first, is invaluable for a larger organization with many different courses being taken at any given time.

Cons:

It is incredibly difficult to use and administer and the customer support is just dreadful. I cannot emphasize that enough. I have to follow up many times to get resolution on any support ticket opened... usually it takes at the very least 2.5 weeks to close the most simple ticket, and that only comes when I remind them to respond every few days. It is frustrating because I know the system has pretty good features and capabilities, but without an intuitive design and satisfactory support, it becomes quite a burden to administer and use.

Verified

Reviewer

Computer Software

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2018

Easy and Simple LMS

Depending on the week, I use this software every other day, and I've never found any major problem with it.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Customization of the LMS page for my company looks great, and everything is presented nicely in an easy to use format.

Cons:

Every time I open a document in the program, it opens in a new window and redirects me 2 to 3 times. Tedious, but not broken.

Yevhen S.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Experience of using

Ratings Breakdown

Ease of use

Functionality

Pros:

A lot of features. Covers all needs. A really big capacity.

Cons:

Too complex interface. I don`t see any opportunity to make it easier.

Steven M.

Verified reviewer

Hospital & Health Care

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed May 2018

Old database style LMS, not use friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is stable and offers the basic LMS hosting options. There is a lot of configurable options to customize the learning experience.

Cons:

This is based on the old school database LMS system, and is my option clunky and would need an LMS admin to use. Not turn key and easy like some others.

Yvette S.

Used unspecified for unspecified

Review source

Reviewed March 2017

Proceed with Caution

Features do not work as expected the first time around. It takes at least three tries to get it right and until they get it right, they will do their best to convince you that it's your course; not their portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Assignment Automation

Cons:

Bugs, glitches and downtime

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