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ISAAC

Overview
Reviews

ISAAC 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ISAAC
ISAAC
4.5
(39)
FrontRunner 2026

Pricing

Pricing available upon request

About ISAAC

ISAAC Instruments offers in-cab technology that goes far beyond electronic logging devices (ELDs). ISAAC’s built-for-trucking solution is the most reliable, turnkey fleet management option available to simplify the life of truck drivers and increase fleet safety. We provide a reliable, comprehensive open platform that allows trucking fleets to integrate all of their business apps on a single device. Our predictive interface eliminates driver app fatigue and minimizes screen-clicks to update hours-of-service (HOS) logs and other critical documents.    
The real-time, in-cab ISAAC Coach feature supports eco-driving for unparalleled fuel savings and safer driving, while artificial intelligence (AI) technology empowers informed decision-making. The ISAAC InView video camera system, ISAAC Connect mobile app and GPS navigation are among the additional features that help fleets streamline operations and keep the wheels turning.

ISAAC Screenshots

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ISAAC Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    ISAAC Features

    • Popular features found in Fleet Management
      Employee Management
      Fuel Management
      Geographic Maps
      Incident Reporting
      Inspection Management
      Maintenance Management
      Mileage Tracking
      Route Optimization
      VIN Lookup
      Work Order Management
    • More features of ISAAC
      Access Controls/Permissions
      Accounting Integration
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Asset Tracking
      Audit Trail
      Compliance Management
      Customizable Reports
      Delivery Tracking
      Dispatch Management
      Document Management
      Driver Logs
      Driver Management
      Driver Settlements
      Email Alerts
      Equipment Maintenance
      For Drivers
      Fuel Cost Management
      Fuel Tracking
      Geofencing
      Geolocation
      GPS
      Historical Reporting
      IFTA Reporting
      Location Tracking
      Mobile Access
      Mobile Alerts
      Monitoring
      Order Management
      Performance Metrics
      Predictive Analytics
      Preventive Maintenance
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Real-Time Updates
      Records Management
      Reminders
      Remote Monitoring & Management
      Repair Tracking
      Reporting/Analytics
      Reporting & Statistics
      Route History
      Routing
      Safety Management
      Scheduling
      Search/Filter
      Status Tracking
      Task Scheduling
      Third-Party Integrations
      Trip Logs
      User Management
      Vehicle Information
      Vehicle Management
      Vehicle Tracking
      Violation Tracking
      Workflow Management

    ISAAC Integrations

    TMT Fleet Maintenance
    TMT Fleet Maintenance
    TMW.Suite
    TMW.Suite
    TruckMate
    TruckMate
    Synergize
    Synergize
    Descartes MacroPoint
    Descartes MacroPoint
    Drivewyze
    Drivewyze

    See all 20 integrations

    ISAAC User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    67%

    4

    26%

    3

    5%

    2

    0%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.3

    Customer support

    4.4

    Functionality

    4.5

    DD

    David D.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2024

    Isaac makes E-Logs easy

    5

    Excellent! When we have issues they are dealt with quickly. The solution on the truck side is largely "install the hardware and forget it". on the admin side there is a learning curve, but Isaac is there to address any questions or concerns you may have.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use on the administration and driver side of the solution. Effortless installation and maintenance compared to other E-Logs I have dealt with.
    Cons:
    I don't have any dislikes perse. There can be ups and downs with Isaac but their support team are quick to respond and get to work to fix every issue I have come across.

    Reasons for switching to ISAAC

    We needed an equipment upgrade to comply with the ELD mandate and were unhappy with the service we were being provided.

    Vendor Response

    Hi David, thank you for your kind words! We're thrilled to hear you're enjoying the ISAAC platform. It's our pleasure to support you every step of the way, and we're here whenever you need us.

    Replied December 2024

    Read More

    RS

    Rashmin S.

    Verified reviewer

    Retail

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2024

    Last Mile Delivery - Transportation

    5

    Account well managed, provided every possible solution, On time services, easy contract terms with pre & post sales support.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to operate, aligned with Industry needs, proactively updates to latest Transportation compliances
    Cons:
    Power plug to cradle connection should be of high standards , which frequently broke or came out of the jack of tablet creating operating challenges. Preferably have more repair centers in Toronto area.

    Reasons for switching to ISAAC

    Technology update, easy to migrate, feature friendly and cost.

    Read More

    Eric's profile

    Eric S.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    5001-10000 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2023

    Avoid Issac

    1

    I can't really review the back-office features. I will say that the dispatchers don't seem to be able to be able to input orders correctly, so apparently there are problems there as well. I certainly can review the driver interface. It is horrible. Drivers are extremely frustrated with Isaac.

    Ratings Breakdown

    1
    Ease of use
    1
    Functionality
    icon
    Pros:
    It is getting some updates that have improved some features. For example, the driver tablets now can scan documents somewhat well, although still not as well as competing devices.
    Cons:
    As someone with previous experience designing and building user interfaces, I can state that the user interface of the tablet is absolutely hideous. The basic ELD functionality is very poor. It even occasionally randomly changes the driver's status without notifying the driver, resulting in FMCSA violations. The company's CSA scores have risen since switching to ISAAC.

    Vendor Response

    Hello Eric, Thank you for sharing your feedback. We take your experience with our system seriously and are here to make sure it meets your expectations. We understand you have concerns regarding the driver interface and other aspects of our system. Our dedicated Project Manager has been in communication with your team to gather more insights. Most of the stability issues you mentioned have been addressed in early versions of our software. However, we encourage you to share your detailed feedback with your team. They are equipped to provide the necessary training and support and will convey your feedback to us. This helps us quickly fix any issues and make your experience better. Thanks again for your comments, Eric. We're focused on improving and making sure everything works well for you.

    Replied December 2024

    Read More

    MM

    Max M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed November 2025

    ISAAC Experience

    4

    overall, my experience is very good. Customer support is very helpful, I'd like to use them a little less though. Much improved presently.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Tracking, driver & vehicle management, camera & video, and ease of use. Customer support is very helpful as well.
    Cons:
    Glitches in the system happen more frequently than I like, and managing activities on the InRealTime platform for drivers is a little complicated (manual driving issues).

    Read More

    AR

    Ann R.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2024

    Director of Safety and HR

    5

    Very pleased with their product. Their customer service is top notch!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use for the driver. The platform takes the guesswork of what status to be in for a specific function and the required remarks are automated.
    Cons:
    Would love to have GPS location tracking to share with customers through an email link. Within safety, I’d like to see some automated coaching options on the critical events platform.

    Reasons for choosing ISAAC

    Motive didn’t have as a robust customer focused support platform and it was not as easy for driver to use.

    Reasons for switching to ISAAC

    Horrendous customer service and no IT support when their hot spots failed.

    Vendor Response

    Dear Ann, thank you very much for your review. We're glad you enjoy our platform!

    Replied November 2024

    Read More

    MG

    Mehdi G.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2024

    ISAAC instruments, the right solution for Trucking needs

    5

    Using this solution for over 3 years, we are convinced that we made the right choice for our company and drivers. Very reliable and versatile solution. from our drivers, to our dispatchers and our safety managers are all in agreement that ISAAC is the system to use

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use is one of the main driving behind us choosing ISAAC. many of our drivers were requesting the change. After more than 3 years, we see the reliability of this solution
    Cons:
    Nothing to report here. So far all ISAAC features were a plus for us

    Reasons for switching to ISAAC

    reputation of ISAAC instruments Issues we had with Peioplenet

    Vendor Response

    Mehdi, thanks for your review. We're happy to hear your team is enjoying the ISAAC platform. Your trust means a lot to us!

    Replied December 2024

    Read More

    DS

    Don S.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2024

    Fleet Maintenance & Compliance

    5

    Overall experience has been great right from sales to implementation and now support when needed

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    like how well the system works not a lot of glitches or malfunction of equipment
    Cons:
    only being able to pull 20 second manual extraction on dash cam footage

    Reasons for choosing ISAAC

    wanted an all in one solution with tablets did not want to rely on drivers devices also only 1 support team to work with when issues come up with equipment.

    Reasons for switching to ISAAC

    Tracking at the time was only available with 30 or 15 minute updates

    Vendor Response

    Hello Don, thanks so much for the great review. We're glad you enjoy the reliabiltiy of our platform.

    Replied November 2024

    Read More

    NB

    Noah B.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed October 2024

    Honest review of ISAAC

    5

    I really appreciate the time and effort ISAAC has put into onboarding customers. Onboarding was WAYY better than our expectations, having implemented similar products in the past.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Easy of use, really smooth implementation, and ready out of the box!
    Cons:
    Our biggest hurdle right now is specific data that is not integrated with our TMS, McLeod.

    Reasons for choosing ISAAC

    Customer service and integration capabilities

    Reasons for switching to ISAAC

    Better data and ease of use! Also, the integration with McLeod (supposed to have been better, but lacking some features)

    Vendor Response

    Hi Noah, we're happy you've enjoyed the onboarding process with us! Thanks for the great review.

    Replied November 2024

    Read More

    OW

    Olivia W.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2024

    Top Notch Product

    5

    Isaac is very customer orientated. I would not use any other system.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Transition was seamless Driver friendly Isaac staff are great to deal with. Very knowledgeable and helpful.
    Cons:
    I can honestly say there isn't anything I dislike.

    Vendor Response

    Hello Olivia, knowing you wouldn't choose any other system is the highest compliment—thank you for your trust!

    Replied December 2024

    Read More

    KA

    Khubaib A.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    501-1000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed November 2024

    ISAAC ELD Solution

    5

    We moved to ISAAC for ELD solution a little less than 2 years. ISAAC is a quality solution, with great support. I am pretty happy with the move.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    ISAAC is a great product but i appreciate most the excellent customer service.
    Cons:
    ISAAC OnRecord is the some thing i always complain. Good that it is going away. Also I think ISAAC tablet is a little too pricey.

    Reasons for switching to ISAAC

    We were looking for something reliable.

    Vendor Response

    Khubaib, we’re glad to hear you’re happy with the move to ISAAC and appreciate our customer service. Thanks for your trust!

    Replied December 2024

    Read More

    Showing 1 - 10 of 39 Reviews
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