ISAAC 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ISAAC

4.5

(39)

FrontRunner 2026

Pricing

Pricing available upon request

About ISAAC

ISAAC Instruments offers in-cab technology that goes far beyond electronic logging devices (ELDs). ISAAC’s built-for-trucking solution is the most reliable, turnkey fleet management option available to simplify the life of truck drivers and increase fleet safety. We provide a reliable, comprehensive open platform that allows trucking fleets to integrate all of their business apps on a single device. Our predictive interface eliminates driver app fatigue and minimizes screen-clicks to update hours-of-service (HOS) logs and other critical documents.    
The real-time, in-cab ISAAC Coach feature supports eco-driving for unparalleled fuel savings and safer driving, while artificial intelligence (AI) technology empowers informed decision-making. The ISAAC InView video camera system, ISAAC Connect mobile app and GPS navigation are among the additional features that help fleets streamline operations and keep the wheels turning.

ISAAC Screenshots

ISAAC Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ISAAC Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of ISAAC
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Tracking
Audit Trail
Compliance Management
Customizable Reports
Delivery Tracking
Dispatch Management
Document Management
Driver Logs
Driver Management
Driver Settlements
Email Alerts
Equipment Maintenance
For Drivers
Fuel Cost Management
Fuel Tracking
Geofencing
Geolocation
GPS
Historical Reporting
IFTA Reporting
Location Tracking
Mobile Access
Mobile Alerts
Monitoring
Order Management
Performance Metrics
Predictive Analytics
Preventive Maintenance
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Records Management
Reminders
Remote Monitoring & Management
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Route History
Routing
Safety Management
Scheduling
Search/Filter
Status Tracking
Task Scheduling
Third-Party Integrations
Trip Logs
User Management
Vehicle Information
Vehicle Management
Vehicle Tracking
Violation Tracking
Workflow Management

ISAAC Integrations

TMT Fleet Maintenance

TMW.Suite

TruckMate

Synergize

Descartes MacroPoint

Drivewyze

See all 20 integrations

ISAAC User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.4

Functionality

4.5

Khubaib A.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed November 2024

ISAAC ELD Solution

We moved to ISAAC for ELD solution a little less than 2 years. ISAAC is a quality solution, with great support. I am pretty happy with the move.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ISAAC is a great product but i appreciate most the excellent customer service.

Cons:

ISAAC OnRecord is the some thing i always complain. Good that it is going away. Also I think ISAAC tablet is a little too pricey.

Reasons for switching to ISAAC

We were looking for something reliable.

Vendor Response

Khubaib, we’re glad to hear you’re happy with the move to ISAAC and appreciate our customer service. Thanks for your trust!

Replied December 2024

Gerard K.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Highly recommend ISAAC Instruments

Overall excellent. A very proactive company with an effective product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Remote accessibility of the tablets Reporting feature ISAAC Coach to enhance driver safety

Cons:

Not a cheap system, but you get what you pay for Not a perfect system, but the support and response time from the team has been excellent. As well they take user and client suggestions and incorporate them into the system. It is continuously being improved

Reasons for choosing ISAAC

It checked all the boxes - by far it is the best product

Reasons for switching to ISAAC

ISAAC has a far better product - more flexibility and easier to use. ISAAC Coach allows us to improve safety and our drivers skills without taking them off the road. Reporting feature gives us data to improve our compliance, our drivers and with that improve our business

Vendor Response

Thank you, Gerard. We're very happy you're enjoying our platform and our client support!

Replied October 2024

Jake G.

Verified reviewer

Transportation/ Trucking/ Railroad

Self-Employed

Used daily for less than 2 years

Review source

Reviewed January 2024

Management focused

The mobile hardware is nice in terms of processing speed and minimal downtime due to routine maintenance but the software learning curve is steep and some beta software modules are utterly useless. ISAAC uses truck drivers as beta testers with little or no regard for end user feedback. They only listen to managers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very detailed system that can be customized to specific needs.

Cons:

Virtually impossible for an end user like myself (a truck driver) to provide any feedback to the developers at ISAAC. I work for a large company but i am not at liberty to submit any feedback on their behalf because firstly, I am not considered in a position to have an opinion by my company and secondly, ISAAC only comminicates with our company contact. The ISAAC system is designed and only caters to fleet managers. Drivers' opinions are not even considered in the development. When ISAAC states their system is "driver friendly" , I seriously doubt that it is from driver feedback. They definitely have never asked me for any opinion.

Reasons for switching to ISAAC

I am not in a position to choose which technology i use. My employee makes thise decisions and i simply use what i am told to use.

Vendor Response

Dear Jake, Thank you for appreciating the speed and customization of the ISAAC system, and for sharing your concerns. We hear your concern about feeling overlooked by us and your carrier. It must be tough using a system that's supposed to be driver-friendly but not feeling like your voice counts. We want you to know that we do listen and value what drivers like you have to say. To that end, we have processes in place where carriers survey drivers such as you and relay that feedback back to us. However, with over 50,000 truck drivers using our solution, sometimes that means we might miss hearing directly from individual drivers. That's why we'd love for you to join our user groups through your carrier. This way, you can share your thoughts and help shape future updates. For issues with the learning curve or beta software, your carrier's training program is ready to assist. They aim to maximize your experience with our system. We appreciate you speaking up, Jake.

Replied January 2024

Cameron P.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Great solution for your fleet!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use - intuitive flow, clear selections, etc Dispatcher ability to "live" view drivers tablets to troubleshoot, train, and support - this is an AMAZING feature, use it everyday Smooth integration with our TMS (TMW) allows real time updates in our system One of the easiest software implementations we have ever done! Great support, great product!

Cons:

Honestly, this product has met or surpassed all of our expectations, and has blown our previous alternatives right out of the water!

Reasons for switching to ISAAC

Ineffective previous product, had a clunky integration, very unfriendly UI, poor quality hardware

Vendor Response

Hello Cameron, we're very glad to hear you're enjoying the ISAAC solution, along with its open platform and ISAAC InRealTime. Have a great day!

Replied May 2024

Vivek P.

Verified reviewer

Package/ Freight Delivery

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

ISAAC overall experience

Ratings Breakdown

Ease of use

Functionality

Pros:

first of all everything is simple to use in ISAAC tablet and every single update is very reflected to the server very quickly.

Cons:

It's hard to find loopholes in ISAAC. but I found issue in logbook compliance. for Canadian rule set driver don't have to take 2 hours off duty in there shift after taking 8 hours of sleep. if driver don't feel off duty need then why should he take . but they have to take because otherwise they will get violation.

Reasons for switching to ISAAC

due to there less features and slow update to server even there device

Vendor Response

Hello Vivek, Thank you for your detailed review and for highlighting both the strengths and areas for improvement in our system. We’re thrilled to hear that you find the ISAAC tablet easy to use and appreciate the quick server updates. Our goal is always to make our platform as user-friendly and efficient as possible. Regarding the logbook compliance issue, we understand your concern. Canadian regulations require drivers to take a total of 10 hours off-duty each day, including at least 2 hours outside of the mandatory 8 consecutive hours of sleep. This rule aims to ensure drivers get enough rest to maintain safety on the road. You can learn more here: https://laws-lois.justice.gc.ca/eng/regulations/SOR-2005-313/page-2.html#h-719536 We value your feedback and will use it to enhance our system further. If you have any more suggestions or need assistance, please don't hesitate to reach out. We're here to support you and your team.

Replied May 2024

Ryan B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Vital Asset For Our Team

One of the best decisions we have made, system is robust, works as advertised and grows with us. Isaac genuinely concerned to make sure the tool is meeting our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Canadian Based, proactive to make sure the solution works for us. Strong sense of what was needed and how best to tailor the suite to us

Cons:

The only con is that we did not find it earlier

Reasons for choosing ISAAC

Best system, best team to help us meet our requirements

Reasons for switching to ISAAC

ELD mandate that was coming, and lack of support from our prior supplier

Vendor Response

Hello Ryan, thanks for your kind words. We're glad to support your team in your everyday operations!

Replied May 2024

Susan M.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Best ELD and Monitoring for Telematics

Its been very good we are our own problem with not picking up the details when needed here for all the items required to have smooth workings

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telematics and ELD tracking and tracing

Cons:

Costs are higher than other options however we wanted to represent the smaller companies that want to adhere to the new options for transportation in todays climate and the management of the software to be well received

Reasons for choosing ISAAC

the idea was a lifetime choice so that the company could grow with the options of having isaac and working with current software items

Vendor Response

Hello Susan, thanks for your review. We're happy you're enjoying the ISAAC solution so far, and we're looking forward to supporting your growth in trucking in the coming years.

Replied May 2024

AMANPREET K.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

SAFETY CORDINATOR

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is really fast and easy to use. just like click and get it done. it is so accurate and made my job really use for tracking down the driver, truck or trailer.

Cons:

there nothing that I like the least about Isaac.

Vendor Response

Hello Amanpreet, thank you. We're glad you enjoy our easy-to-use interface!

Replied May 2024

Christopher f.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Poor customer service

About a 2.5 because you can't get anyone on the phone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the amount of info it gives you, you can pull up a screen on every activity

Cons:

You can't get technical support on the phone

Reasons for switching to ISAAC

Job change

Vendor Response

Hello Christopher, we are sorry that your ISAAC experience did not meet your expectations. Did you know a Client Success Manager is assigned to each account to provide the best service? As for technical support, fleet managers and super-users have access 7 days a week. All technical support requests are assessed within 20 minutes and managed by our technical support dispatcher. Our "dispatcher model" approach, which mirrors the transportation industry's, is key to ISAAC's responsiveness and excellent client service. Over 95% of requests are closed within 3 days. For driver support, your fleet's manager or ISAAC superuser is the person to turn to for help. They know not only the ISAAC solution really well, but also your company's work processes. They can even access your tablet from a distance if needed!

Replied July 2023

Frank N.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Isaac

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, see a lot of truck data like fault codes.

Cons:

support take to long.

Vendor Response

Hello Frank; thank you for taking the time to share your feedback with us. We are always keen to improve the quality of our solution and our customer awareness. For technical support, we have a handy FAQ section on our website: https://www.isaacinstruments.com/company/support/

Replied July 2023

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