ProfitKey 2026: Benefits, Features & Pricing

Scheduling system is very robust. Cost tracking is very detailed. Labor tracking is easy using the barcode feature Quoting is very simple The support group does a good job responding to questions.

Need more cost information on the Dashboard feature

The ProfitKey software covers every essential aspect of our business from quoting to getting the product out the door on time. The staff always responds promptly to any need we have and they are genuinely invested in helping us in any way possible. It is customer service the way it was meant to be. That aspect is important to any business but critical to small businesses. There are a lot of aspects to love about this software. Having a demo database that we can update at any moment to duplicate our live database is an excellent tool when exploring how some changes might affect operations without taking any risks in the live database. I am able to attach work instructions, pictures, and videos directly to an operation for clarification purposes - an awesome tool in ISO risk management. No more white boards or hot lists, the scheduler can be changed and updated so the people have up-to-the moment information on which jobs should run next from their MES components. ProfitKey's off-site backup service, in addition to my own backup practices, gives me peace of mind knowing we have knowledgeable people protecting our data. And perhaps as important as any other aspect, ProfitKey has an active user group that keeps the continual improvement ideas flowing.

If there was anything I could change, it would be to have a printed help book because I'm a book person. But their online help files are good.

We have been able to get the information we need out of the software. It has most of the functions that we need. The design matches our style of manufacturing and the size of our company.

The modules are not named well. Its difficult to find the menu function you want to perform. The menu structure seems to be a carryover from when the software was written in Cobol. What they used to call a "workbench" of tools became a menu in the new software. The layout of the menus and modules should be rethought. For example, what is the difference between Manufacturing Operations and Manufacturing Planning. What should be on Accounting menus versus Inventory Management/Purchasing.

The flexibility it gives the user to incorporate the software in with existing critical systems. It is also complex enough to cover almost any type of system but simple enough that the learning curve is very reasonable.

The import export method is antiquated. Granted the software is not geared to larger volume order companies and is great for small volume complex orders. But for large volume simple orders where manual entry is not a viable option, the flat file import process is clumsy. Profit Key has been very helpful and agreeable in working with us on a couple of customs programs to offset some of these difficulties until a new interface can be deployed.

Works great for a company that has a product line and job shop.

some forms are lengthy when they could be on just one page.

Profit key integrates all company functions very well.

The reports that come directly from PROFIT KEY do not always include all of the information you need. Crystal reports seem to be the fallback for this issue. If you cannot write Crystal reports you must pay a significant amount to have them done for you.

This product has helped our company run efficiently by improve our manufacturing process in real-time and giving us a central location where we input our companies data. The reports that we use in Profitkey allow us to see a clear picture of the data we enter on a daily basis which helps keep our company organized and in return helps us improve the quality of our company. Profitkey support is also very helpful. Their support always replies to our questions in a timely manner and helps us sort out any issues we run into.

Profitkey is open to taking suggestions which they implement into future updates. That means if there is anything that you dislike about their software they are willing to listen and fix the issues in the future.

It does what it was designed to do, for the most part it is a very stable platform, can be customized to any ones needs, and runs pretty fast

very difficult to set up and install, requires a lot of training and knowledge and this is the main factor as to why we don't utilize it to its full potential

This ERP system is deeply integrated with a complete range of functional modules that all work in concert. Our company uses all of the core modules and the product is deeply integrated into every aspect of our operations. ProfitKey is a great company to work with and they are very responsive to our needs. There technical support team is first rate.

For a long time I considered the user interface to be clunky but this has improved dramatically with the releases of the past few years. Still, they system could use some interface designs that tie the data from various modules in one seamless view.

The functionality for customer management, purchasing, inventory control, BOMs, etc. It makes our work flow more efficient and effective.

The lack of functionality in scheduling--specifically with materials being accounted for at the start of a work center operation.