Insightrix Communities 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Insightrix Communities

4.5

(13)

Pricing

Starting at CA$1,000.00 per month

About Insightrix Communities

Insightrix Communities is a cloud-based online research community platform designed for government agencies, corporate researchers and research units. It helps organizations in both qualitative and quantitative research by collecting information from community members.

Insightrix has digital dairies, which allow users to create digital notes and journals through text, video and images. The bulletin board helps users to have interactive discussions with participants of their community. Surveys can be conducted through online polls and questions including single choice, multiple choice or open ended.

Insightrix has real-time reporting that allows users to get reports in Excel or Word using filters and data exports. Users can customize the branding of their pages including colors, logos and backgrounds.

Insightrix offers in-depth training materials to learn about software functions and research techniques. Support includes access training, webinars, online chat and in person.

Insightrix Communities Screenshots

Insightrix Communities Pricing and Plans

Starting price: CA$1,000.00 per month

Free Trial

Free Version

Basic

CA$1,000.00

per month

No plan information available

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Insightrix Communities Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of Insightrix Communities
Communication Management
Content Management
Discussions/Forums
Feedback Management
Gamification
Ideation
Member Directory
Membership Management
Moderation
Multi-Channel Distribution
Reporting/Analytics
Sentiment Analysis
Survey Builder
Survey Sample Management

Insightrix Communities User Reviews

Overall Rating

4.5

Ratings Breakdown

62%

31%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Have you used Insightrix Communities and would like to share your experience with others?

Thomas K.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed November 2017

A really great experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to understand how to fill out the questionnaire. Not much writing most is multiple choice. Questions hit exactly the point.

Cons:

Not much to say about cons, never had a problem or a crash. some times the pages are pretty long but that's not really a problem for me.

Daniel K.

Verified reviewer

Entertainment

2-10 employees

Used other for less than 6 months

Review source

Reviewed November 2019

Better than an In Person Focus Group

Our overall experience was better than expected. I was worried that we would have trouble understanding how to set up the discussions. We were walked through the first day with the sales rep. and given a short how to video. We declined the second day walk through because it was pretty easy to understand. The reporting was great. We just exported all of the discussions, as well as the word cloud and we were ready for our marketing meeting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We ran a 3 day Qualitative Research project through the platform. We also used their survey builder to qualify people for the qual study. Day 1: We began the project on Thursday night with 10 people who were planning to go out on Friday night and book a table with bottle service at a club. We had the members use the app to book their table and bottle on the Thursday. After booking the table they were asked to describe the experience on the application and the things they liked or didn't like with the application and the ease of use. Day 2: We asked the users to explain the experience when they go to the club and the service they received getting their table and bottle service. This day was better than expected. The bookings were seamless and the users experienced a better than booking at the door experience. They felt like they were getting VIP service. We also asked them to take a video diary of when they got to the table and upload a few photos from their night. Day 3: The reflection of the overall experience. We asked our users to explain the end-to-end experience. The feedback was very insightful. Users said that they would definitely use the app the next time they went to a club and that they felt that their was a definite value add to an already premium service.

Cons:

The only thing that I didn't like about the software was that their was no Google sign-in. Users had to do an email verification. This was to ensure users were real etc, and get their profile details such as age, location, jobs, income level etc.

Debbie K.

Used other for less than 2 years

Review source

Reviewed August 2017

general user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find that once I have signed in it is easy to maneuver through the system without a lot of frustration.

Cons:

I am mostly frustrated only with the logging in, if you make an error on the logging in I wish it would tell you whether l User name or password is the error

Vickey W.

Verified reviewer

Used monthly for more than 2 years

Review source

Reviewed November 2017

software is simple and easy to use

there is compensation for using it and the surveys are interesting to me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the software is easy to use and the surveys are not too long. Questions are well worded. You are well compensated for using it.

Cons:

Sometimes you get started and then find out you don't fit the survey requirements. I wish they only sent surveys that you qualify for.

Kaitlyn S.

Insurance

Used weekly for more than 2 years

Review source

Reviewed September 2017

Created a fully customized software to meet our company's needs.

Having the ability to receive customer's feedback on our products and services through surveys and discussion groups in a timely manner. Our panel helps our company continue to be customer focused

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize the software to match our company's brand. Insightrix provides excellent customer service when questions or issues arise.

Cons:

Not having the ability to program surveys in the software that could be published outside the platform (directly to panelist's email address).

Kevin K.

Education Management

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed November 2017

Very Easy To Use

Again, the variable pieces allows us to be able to use different types of media when asking questions, thus allowing the user to provide better information on the topic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The variable structures that are put in place for surveys. You can use video, pictures, or written pieces to support the viewer to provide better information to the surveyor.

Cons:

Sometimes it does not allow a user to proceed to the next page. It will be unable to read the answers and we need to restart the page. The nice thing about this is that you can continue from where you left off when the survey quit.

Rob W.

Medical Practice

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed November 2017

Have not had a need to contact Customer Report - overall have found all areas very user friend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the ability to navigate within the program quickly. Every area within the program is one click, you do not have to drill down through a number of modules to get to where you want to be.

Cons:

I have not encountered any problems or concerns with accessing or using the is program. My only concern, to date, is completing this survey, as I have no concerns, it was difficult to surpass the requested number of characters required for this section

Greg T.

Used monthly for more than 2 years

Review source

Reviewed December 2017

Insightrix continues to adapt and improve the survey experience. They are reliable and honest

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use with mobile hardware and very easy to see what you have entered in context. The fields are quite legible and the fonts are easy to read

Cons:

Video clips can be hard to view in some surveys but this has gotten better recently which repaired the one frustrating factor I experienced.

Dan S.

Used weekly for less than 12 months

Review source

Reviewed November 2017

software is user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The length of the surveys are good and the software is very user friendly I had no issues. The refresh feature is good.

Cons:

The only problem or issue I have had is sometimes trying to log in. Other than that I have no other issues.

Jenna G.

Farming

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed August 2017

Excellent! Super easy to use and mobile compatible.

There are cash rewards from the survey company for compeletion of surveys. That is the incentive to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. I do surveys for other companies and their software gives me way more headaches. The refresh pages always work which is also nice. Don't have to start over from scratch.

Cons:

There are no major cons. Sometimes it takes awhile for the page to load but that likely has more to do with my internet speed then the software.

Showing 1 - 10 of 13 Reviews

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