CRM.io 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CRM.io

4.4

(26)

Pricing

Starting at $49.00 per month

About CRM.io

CRM.io is a cutting-edge AI-driven CRM platform built to transform sales, marketing, and customer service. By integrating automation, advanced analytics, and artificial intelligence, it empowers businesses to streamline workflows, enhance productivity, and deliver tailored customer experiences effortlessly.

With an AI Agent, CRM.io simplifies data management through voice and text commands, eliminating manual entry. AI Cadence enables automated, personalized follow-ups across email, SMS, and calls, ensuring consistent engagement. The AI Email Bot automates email responses intelligently, saving time while improving communication quality.

The platform’s Telephony App integrates voice communication with live call transcription, call recordings, and actionable insights, enabling sales teams to close deals efficiently. WhatsApp Automation supports instant responses, automated workflows, and message templates, boosting customer engagement on a widely-used channel.

Additionally, CRM.io offers Robotic Process Automation (RPA) to automate repetitive tasks and optimize resource allocation. Its extensive B2B Database provides verified business data to help businesses identify prospects and...

CRM.io Screenshots

CRM.io Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Premium (Monthly)

$99.00

per user, per month

No plan information available

Basic (Monthly)

$49.00

per user, per month

No plan information available

Enterprise (Monthly)

$129.00

per user, per month

No plan information available

Basic (Yearly)

$468.00

per user, per year

No plan information available

Premium (Yearly)

$948.00

per user, per year

No plan information available

Enterprise (Yearly)

$1,188.00

per user, per year

No plan information available

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CRM.io Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of CRM.io
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Calendar/Reminder System
Calendar Sync
Campaign Management
Contact Database
Contact Management
CRM
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Drag & Drop
Email Marketing
Email Templates
Forecasting
For Real Estate
Interaction Tracking
Internal Chat Integration
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Lead Scoring
Lead Segmentation
Marketing Automation
Mobile Access
Opportunity Management
Performance Metrics
Pipeline Management
Referral Tracking
Reminders
Reporting & Statistics
Sales Activity Management
Sales Forecasting
Sales Reports
Sales Trend Analysis
Search/Filter
Social Media Integration
Third-Party Integrations

CRM.io Integrations

Gmail

Amazon SES

SendGrid

Twilio

Stripe

QuickBooks Online

CRM.io User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

38%

12%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.4

Functionality

4.4

Md Abdul M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Reviewed February 2022

It Has All The Features You Need To Run Your Business With No Problem

It is an amazing tool for small business owners and it does everything that I need my CRM to do. It helps me manage all of my customer information which includes customer phone numbers, emails, and addresses as well as billing information. This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports & analytics tools (such as lead generation reports), google apps integration, and much more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great software. It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. You don't need any computer skills because it has an online version of its own which makes management easier for customers who are not able to access computers at their workplace.

Cons:

It is an awesome product, it has all the features you need to run your business with no problem. I just love the way that CRM.io helps me and my company grow, we don't have any problems at all when using this product and we are so very happy about it!

Petteri K.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

CRM.io gives you a lot

For me as a small business owner, CRM.io is great value for many and the other in the business suite included application is just a great plus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CRM.io is part of the huge suite for business owners. It is part of 500apps, which has so many application that I'm not yet even using all of them.

Cons:

The learning curve of all the application is quite big, but they have excellent support team as well as video trainings.

Reasons for choosing CRM.io

The value for money of CRM.io (500apps) is unbeatable.

Reasons for switching to CRM.io

CRM.io is the next version of Agile CRM.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for less than 6 months

Reviewed October 2022

Amazing CRM to Smooth My Work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that there are many solutions included into one platform (sales, marketing, revenue, etc....), which makes our lives so much easier because pretty much everyone at the company can use the same CRM at the same time.

Cons:

It is sometimes necessary to come to a halt during the day due to service problems in the CRM as we are reliant on it for everything. Moreover, I am concerned that we are losing data or missing important information regarding our deals.

Ramiro P.

Verified reviewer

Civic & Social Organization

2-10 employees

Used daily for free trial

Reviewed December 2021

Perfect CRM for most users and small companys

My overall experience implementing this for a small business is really good. They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really intuitive CRM. For first experiences in CRMs this will be great for most users. The design its really good, I think this is one of the best pros. More clean, easy to read and easy to load data

Cons:

For more experience users sometimes this CRM will be not enough. The external connections are not quite as good as other more expensive CRMs. Although for the price I thinks its perfect

Reasons for choosing CRM.io

Becuase I heard it was really easy to use for first CRMs experiences

Jose Pablo V.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 12 months

Reviewed January 2022

CRM.io the tool you must have

Simply, it is the software what achieves what do you expect of it. Besides the feedback about support, it will contribute to your company and its return will be worth the investment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I would like to mention some pros of this platform: 1. This program is easy to integrate, especially when the customer support team comes into place. 2. The entire process is easy and fast, some features are yet to be looked at, but the overall experience is great 3. Highly recommended for your organization

Cons:

One of the cons we have found with CRM.io and I know the support team are working on it, is that they take a little time to resolve issues with platform, but we can understand the high demand of their services, due an excellent software.

Reasons for choosing CRM.io

CRM Microsoft CRM from SAP

Verified

Reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2022

Best platform that allows you to manage the whole Sales workflow at one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Best UI/UX. Too easy to use. - Allows to track and manage every part of sale funnel at one place. - Can be also used as task management platform for sales team.

Cons:

- Sometimes, it get too overwhelming to make sense of full dashboard of app. - Laggy as well but not as much like 1 in 100 times.

Verified

Reviewer

Food Production

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

Affordable Yet User-friendly Crm

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With CRM.io, I can easily set up a CRM without professional assistance or prior coding knowledge. I can easily set up a powerful CRM using only their get started videos and onboarding support. However, it does require patience and time to set up. In addition, I can upload large amounts of customer data directly from a CSV file, saving a great deal of time.

Cons:

Getting CRM.io reporting to the level expected by enterprises is still a work in progress.

Priyanka R.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 12 months

Reviewed May 2023

Exceptional Software for CRM and sales management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With CRM.io we can easily organise my leads, sales and keep my team on track with follow-up and remainder. The visual dashboard is exceptional and effortless to navigate.

Cons:

Although learning a new system can be challenging, I must say that the support I received from 500# team made the process a breeze.

Verified

Reviewer

Financial Services

201-500 employees

Used daily for less than 12 months

Reviewed October 2022

The Best CRM Automation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most interesting things about 500apps is the fact that we can do full transactions on CRM.io from purchase orders to giving delivery notes. It's a surprisingly simple but powerful CRM platform.

Cons:

500apps could partner with more e-commerce giants like Amazon, Sopify, Flipkart, and the more involved it gets with the more e-commerce giants, the more recognized it becomes

Sushmitha B.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

500Apps - Best Software To Acquire, Engage, Retain & Delight Our Customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Contacts can be imported easily and lists can be created according to contact type or connection type. Organizing my contacts is easy with this feature. The fact that I can add other users allows me to view the chronological timeline of all contact points without having to spend time with our employees. Easy and fast way to send emails to specific lists.

Cons:

It takes a little longer to adopt and implement CRM.io than the other software we used, but once it is customized to your needs it becomes way easier to use.

Showing 1 - 10 of 26 Reviews

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