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TherapyNotes, LLC

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TherapyNotes, LLC

TherapyNotes, LLC 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Pros and Cons
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

TherapyNotes, LLC
TherapyNotes, LLC
4.7
(951)

Pricing

Starting at $59.00 per month

About TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.

TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.

The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.

TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted...

SAS 70 Type II certified data centers.

Wondering if TherapyNotes, LLC is right for your practice?

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TherapyNotes, LLC User Interface

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TherapyNotes, LLC Pros and Cons

We analyzed 951 verified reviews for TherapyNotes, LLC to find out what actual users really think.

Select to learn more

Responsive And Knowledgeable Support Team

The customer support team at TherapyNotes is consistently praised for being friendly, prompt, and helpful. Users value quick response times, clear guidance, and the willingness of support staff to resolve issues and walk through processes when needed.

TherapyNotes, LLC Pricing and Plans

Starting price: $59.00 per month
Free Trial
Free Version

Solo

$59.00

per user, per month

Plan includes:

  • Appointment Reminders
  • Credit Card Processing
  • Custom Client Portal
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure and Tension-Free Backups
  • Unlimited File Storage
  • Unlimited One-on-One Teleheath Sessions

Group

$69.00

flat rate, per month

Plan includes:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions

Enterprise (30+ users)

$69.00

flat rate, per month

Plan includes:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions
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TherapyNotes, LLC Features

  • Popular features found in Mental Health EHR
    Appointment Scheduling
    E-Prescribing
    Initial Assessments
    Therapy Notes
    Treatment Planning
  • More features of TherapyNotes, LLC
    Activity Dashboard
    Alerts/Notifications
    API
    Appointment Management
    Audit Management
    Billing & Invoicing
    Calendar Management
    Calendar Sync
    Case Management
    Case Notes
    Charting
    Chat/Messaging
    Claims Adjuster Management
    Claims Management
    Claims Scrubbing
    Claims Settlement
    Claims Tracking
    Client Portal
    Clinical Notes
    Code & Charge Entry
    Coding Assistance
    Compliance Management
    Compliance Tracking
    Confirmations/Reminders
    Co-Pay & Deductible Tracking
    Credit Card Processing
    Customer Database
    Customer Management
    Customizable Templates
    Data Import/Export
    Data Security
    Decision Support
    Documentation Management
    Document Management
    Document Storage
    Drag & Drop
    Dunning Management
    EDI
    Electronic Claims
    Electronic Payments
    Electronic Signature
    Email Reminders
    Employee Management
    EMR/EHR
    Faculty/Staff Management
    File Sharing
    For Group Therapy
    For Medical Purposes
    For Mental/Behavioral Health
    Forms Management
    Formulary Management
    For Psychiatrists
    Handwriting Recognition
    Healthcare Compliance
    HIPAA Compliant
    Historical Reporting
    Insurance Eligibility Verification
    Invoice History
    Invoice Management
    Live Chat
    Medical Billing
    Medication Management
    Messaging
    Mobile Access
    Monitoring
    Multi-Location
    Multi-Provider Practice
    No-Show Tracking
    Notes Management
    On Call Scheduling
    Online Booking
    Online Forms
    Online Payments
    Online Scheduling
    Paper-Based Claims
    Patient Communications
    Patient Intake
    Patient Portal
    Patient Records Management
    Payment Processing
    Payor Management
    Physician Management
    Practice Management
    Process/Workflow Automation
    Progress Notes
    Progress Tracking
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Reporting
    Records Management
    Recurring Appointments
    Reminders
    Remittance Advice
    Remote Treatment Planning
    Reporting/Analytics
    Reporting & Statistics
    Role-Based Permissions
    Scheduling
    Search/Filter
    Secure Data Storage
    Self Service Portal
    Session Notes
    Task Scheduling
    Telemedicine
    Teletherapy
    Video Conferencing
    Virtual Waiting Room
    Web-based Deployment
    Workflow Management

TherapyNotes, LLC Integrations

Google Calendar
Google Calendar
Integration rated 4.4 from 15 reviews
Microsoft Outlook
Microsoft Outlook
iCloud
iCloud

TherapyNotes, LLC User Reviews

Overall Rating

4.7

Ratings Breakdown

5

78%

4

16%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Ali's profile
Ali R.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2026

TherapyNotes is the best EHR platform around!

5

Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Their customer support is outstanding. [sensitive content hidden] was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic!
Cons:
Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want.

Reasons for choosing TherapyNotes, LLC

The features, interface and customer support were all superior to the competition.

Read More

MB
Melissa B.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 2 years

Review source

Reviewed November 2025

Recognizing an exceptional employee

5

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
I want to recognize [sensitive content hidden], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. [sensitive content hidden] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription. She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks!
Cons:
Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.

Reasons for choosing TherapyNotes, LLC

Cheaper and the TheraNest account executive no-showed on the demo.

Read More

JB
Jennifer B.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2026

Still need therapy

3

Ratings Breakdown

3
Ease of use
2
Value for money
3
Customer support
3
Functionality
icon
Pros:
They fixed minor bugs. I still like that I don’t need multiple software to schedule, have payments etc
Cons:
Nothing. I like it overall it’s a good software easy to use. Maybe the pricing could be cheaper or better

Read More

AW
Ashley W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

A Decade of Consistent Quality and Outstanding Support

5

My overall experience has been outstanding. I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly. The software is reliable, the features keep improving, and the customer support is unmatched. I plan to stay with TherapyNotes long-term because they continue to earn my trust with every update and every interaction.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
TherapyNotes delivers strong value. The price is fair for the amount of functionality, reliability, and support included. Top-tier. Their support team is responsive, knowledgeable, and genuinely cares about helping users. Very intuitive. Everything is laid out logically and easy to navigate, even for new staff. Well-rounded and constantly improving. They consistently add updates that make a real difference in daily workflow. The client portal is straightforward and easy for clients to use, with very few issues on their end.
Cons:
Technical issues are extremely minimal, especially considering how many different features it has. Any issues I’ve encountered over the years were fixed quickly or added to the queue to be reviewed. Occasionally I wish some updates rolled out even faster, but the quality and thoroughness of their changes make the wait worth it.

Read More

JR
Jamie R.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2025

Great customer service and ease of use

5

I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed.
Cons:
I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part.

Reasons for choosing TherapyNotes, LLC

Ease of use, cost effectiveness, and customer service

Read More

TG
Tara G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Pros/Cons TherapyNotes for Growing Practice

3

TherapyNotes started out as a well-functioning and organized software but did not meet our needs as our practice continued to grow.

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
The updated interface was visually appealing and made it easy to navigate. The organization of the system was helpful in maintaining patient records.
Cons:
We often had to customize our own forms and documentation because the software was created with Mental Health therapy in mind and our company provide Speech Therapy. When we added another discipline (Occupational Therapy) to our practice, the billing became very disorganized. It was difficult to keep accounting records of each discipline clear and separate.

Reasons for switching to TherapyNotes, LLC

ClinicSource became burdensome for our therapists. We wanted a software with a more updated interface and better organized documentation and accounting.

Read More

SD
Shay D.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2025

Way less that Simple Practice

5

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
This is an easy to use system with integrated telehealth platform.
Cons:
At times the video is not very clear. There is not the ability to book just a consultation call through the platform.

Reasons for switching to TherapyNotes, LLC

Simple Practice too expensive. TherapyNotes offers the same at much less.

Read More

AK
Alexander K.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2024

The best case notes are created with TherapyNotes

5

Writing case notes was something that used to take a long time and required me to create a whole new note every time. Thanks to TherapyNotes I can create and reuse a template to save time and make notes more organized and easy to read. I love the fact that the notes are all stored in one location that I can quickly access regardless of whether I’m on my desktop computer at home or through my smartphone when I’m out in the community. The software also makes it easy to filter through in order to find specific notes which is very convenient.

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
It makes writing case notes a breeze for mental health practitioners. It allows me to store all my case notes in one convenient place. This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to access.
Cons:
The price is quite steep for solo practitioners.

Reasons for switching to TherapyNotes, LLC

I had heard good things about TherapyNotes from friends and decided to give it a try since I was tired of not having a template to use and I was told this was a feature of TherapyNotes. I’m so glad I made the switch!

Read More

VR
Verified
Reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for free trial

Review source

Reviewed February 2025

Affordable Option for Newer Therapy Practices

3

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
The price point initially seemed lower for a smaller or newer private practice.
Cons:
It was more difficult to navigate than other similar softwares I have used.

Reasons for switching to TherapyNotes, LLC

Testing different options with lower pricing.

Read More

JE
John E.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed February 2026

TherapyNotes Support is great

5

Always good. The note templates are easy to follow and can be easily customized. The best part of TN is the support service.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
TherapyNotes support continues to be great! I have utilized TN for several years and will continue because pf the support.
Cons:
I cannot think of anything I "like least." I would not mind a break in price; however, it is reasonable compared to others I have checked out.

Read More

Showing 1 - 10 of 951 Reviews
See All Reviews

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