TherapyNotes, LLC 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TherapyNotes, LLC

4.7

(951)

Pricing

Starting at $59.00 per month

About TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.

TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.

The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.

TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted...

TherapyNotes, LLC Screenshots

TherapyNotes, LLC Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Solo

$59.00

per user, per month

Plan includes:

Appointment Reminders
Credit Card Processing
Custom Client Portal
Data Import
Electronic Billing
Medical Billing
Secure and Tension-Free Backups
Unlimited File Storage
Unlimited One-on-One Teleheath Sessions

Group

$69.00

flat rate, per month

Plan includes:

Appointment Reminders
Client Portal
Credit Card Processing
Data Import
Electronic Billing
Medical Billing
Secure Backups
Unlimited File Storage
Unlimited One-On-One Teleheath Sessions

Enterprise (30+ users)

$69.00

flat rate, per month

Plan includes:

Appointment Reminders
Client Portal
Credit Card Processing
Data Import
Electronic Billing
Medical Billing
Secure Backups
Unlimited File Storage
Unlimited One-On-One Teleheath Sessions

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TherapyNotes, LLC Features

Popular features found in Mental Health EHR
Appointment Scheduling
E-Prescribing
Initial Assessments
Therapy Notes
Treatment Planning
More features of TherapyNotes, LLC
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Audit Management
Billing & Invoicing
Calendar Management
Calendar Sync
Case Management
Case Notes
Charting
Chat/Messaging
Claims Adjuster Management
Claims Management
Claims Scrubbing
Claims Settlement
Claims Tracking
Client Portal
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Management
Compliance Tracking
Confirmations/Reminders
Co-Pay & Deductible Tracking
Credit Card Processing
Customer Database
Customer Management
Customizable Templates
Data Import/Export
Data Security
Decision Support
Documentation Management
Document Management
Document Storage
Drag & Drop
Dunning Management
EDI
Electronic Claims
Electronic Payments
Electronic Signature
Email Reminders
Employee Management
EMR/EHR
Faculty/Staff Management
File Sharing
For Group Therapy
For Medical Purposes
For Mental/Behavioral Health
Forms Management
Formulary Management
For Psychiatrists
Handwriting Recognition
Healthcare Compliance
HIPAA Compliant
Historical Reporting
Insurance Eligibility Verification
Invoice History
Invoice Management
Live Chat
Medical Billing
Medication Management
Messaging
Mobile Access
Monitoring
Multi-Location
Multi-Provider Practice
No-Show Tracking
Notes Management
On Call Scheduling
Online Booking
Online Forms
Online Payments
Online Scheduling
Paper-Based Claims
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Payor Management
Physician Management
Practice Management
Process/Workflow Automation
Progress Notes
Progress Tracking
Quotes/Estimates
Real-Time Analytics
Real-Time Reporting
Records Management
Recurring Appointments
Reminders
Remittance Advice
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Session Notes
Task Scheduling
Telemedicine
Teletherapy
Video Conferencing
Virtual Waiting Room
Web-based Deployment
Workflow Management

TherapyNotes, LLC Integrations

Google Calendar

Integration rated 4.4 from 15 reviews

Microsoft Outlook

iCloud

TherapyNotes, LLC User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

16%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Jennifer B.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2026

Still need therapy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They fixed minor bugs. I still like that I don’t need multiple software to schedule, have payments etc

Cons:

Nothing. I like it overall it’s a good software easy to use. Maybe the pricing could be cheaper or better

Jamie R.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2025

Great customer service and ease of use

I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed.

Cons:

I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part.

Reasons for choosing TherapyNotes, LLC

Ease of use, cost effectiveness, and customer service

Elias E.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2025

Therapy Notes, the BEST in the world. LCSW.

My overall experience with Therapy Notes is amazing (TN). TN is so user friendly and support staff are always available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

24 hour support and easily accessible to various people.

Cons:

There is nothing, I don’t like about Therapy Notes. I truly appreciate what TN is doing for the community and clinicians.

Reasons for choosing TherapyNotes, LLC

Informed by so many others, about its user friendly software, and overall support provided when needed.

David M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for free trial

Review source

Reviewed January 2026

Product Review

Overall, I had a decent working experience with this program. It was not the worst nor was it the best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program provided a convenient way to write my notes. it was easy to use and easy to track patients

Cons:

I had difficult times using the program. It was not all that intuitive for me, and it took a bit getting used to

Melissa B.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 2 years

Review source

Reviewed November 2025

Recognizing an exceptional employee

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I want to recognize [sensitive content hidden], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. [sensitive content hidden] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription. She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks!

Cons:

Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.

Reasons for choosing TherapyNotes, LLC

Cheaper and the TheraNest account executive no-showed on the demo.

Tara G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Pros/Cons TherapyNotes for Growing Practice

TherapyNotes started out as a well-functioning and organized software but did not meet our needs as our practice continued to grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The updated interface was visually appealing and made it easy to navigate. The organization of the system was helpful in maintaining patient records.

Cons:

We often had to customize our own forms and documentation because the software was created with Mental Health therapy in mind and our company provide Speech Therapy. When we added another discipline (Occupational Therapy) to our practice, the billing became very disorganized. It was difficult to keep accounting records of each discipline clear and separate.

Reasons for switching to TherapyNotes, LLC

ClinicSource became burdensome for our therapists. We wanted a software with a more updated interface and better organized documentation and accounting.

Shay D.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2025

Way less that Simple Practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is an easy to use system with integrated telehealth platform.

Cons:

At times the video is not very clear. There is not the ability to book just a consultation call through the platform.

Reasons for switching to TherapyNotes, LLC

Simple Practice too expensive. TherapyNotes offers the same at much less.

Alexander K.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2024

The best case notes are created with TherapyNotes

Writing case notes was something that used to take a long time and required me to create a whole new note every time. Thanks to TherapyNotes I can create and reuse a template to save time and make notes more organized and easy to read. I love the fact that the notes are all stored in one location that I can quickly access regardless of whether I’m on my desktop computer at home or through my smartphone when I’m out in the community. The software also makes it easy to filter through in order to find specific notes which is very convenient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes writing case notes a breeze for mental health practitioners. It allows me to store all my case notes in one convenient place. This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to access.

Cons:

The price is quite steep for solo practitioners.

Reasons for switching to TherapyNotes, LLC

I had heard good things about TherapyNotes from friends and decided to give it a try since I was tired of not having a template to use and I was told this was a feature of TherapyNotes. I’m so glad I made the switch!

Ceara C.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2024

Great for most therapists, not customizable enough for me

I first used therapy notes as a staff clinician at a group practice. When I opened my own therapy practice, I started with Therapy Notes since I was familiar with the platform and generally liked them. I found the support team very helpful in getting me setup. TherapyNotes was easy for both me and my clients to use which was a plus. The biggest reason I ultimately chose a different platform was because I wanted more freedom and flexibility with my documentation such as intake paperwork and notes. The templates in TherapyNotes offered minimal customization and that was ultimately a dealbreaker for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly on both the clinician and client end. Affordable, especially for a smaller practice. Support team was great! Very responsive and helpful.

Cons:

I wanted forms that were more customizable. This was the biggest reason that I changed platforms. I appreciated that the standard forms included necessary information, but they were not customizable enough for my specific niche/client population.

Reasons for choosing TherapyNotes, LLC

I initially chose Therapy Notes because it was more affordable and I still got the most important features to me.

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for free trial

Review source

Reviewed February 2025

Affordable Option for Newer Therapy Practices