Veradigm Revenue Cycle Services 2026: Benefits, Features & Pricing

Friendly staff, although they weren't always able to help. It seemed affordable until it became one of my most expensive mistakes.

I did not receive contracted credentialing services. In addition to a lack of credentialing services, I listed numerous billing concerns and errors and a misrepresentation of their software functionality and billing service ability. When I requested a termination of our contract since services had not been received and requested a refund, they took another almost 3 months to review the request and denied any refund, while they had continued to bill during the time they spent reviewing my request. Credentialing services were never received after many attempts to resolve the issue prior to July. Billing delays, inaccessible payment data and poor patient experience are a result of the insufficient integration. Patient information and insurance information did not cross over, multiple claims were missed by the biller, but still “archived” in practice fusion, No support in regards to claim denials, huge numbers of incorrect payments were recorded on the backend, and continue to occur and IT can't resolve the issue. We are having to manually audit everything since veradigm cant even see these errors until we point them out. Veradigm has not delivered on providing credentialing services, customer service, and unfortunately our Veradigm salesperson misrepresented the product’s bidirectional capabilities, and billing services were unsatisfactory, inaccurate, and have created an auditing nightmare. I would like a refund for credentialing services since they've not been received and a partial refund for billing services to reflect the harm that poor billing services have caused.