Novi AMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Novi AMS

4.9

(121)

Pricing

Starting at $829.00 per month

About Novi AMS

Novi AMS is a cloud-based association management system that helps organizations of all sizes with dues automation, accounting, and event registration. Its key features include member detail maintenance, email marketing, reporting, and membership management.

The application comes with a full website including a Member Compass portal that allows users to update profiles, pay outstanding invoices, and review order history. With its event functionality, staff can set up registration lists and distribute emails to attendees. The CMS framework of the system enables team members to quickly edit content, embed media, and add links or files to the website.

Novi AMS integrates with QuickBooks, MailChimp, SendGrid, Constant Contact, Google Ad Manager, Facebook, Twitter, YouTube, Wistia, Vimeo, Google Maps, Tizra, Webscribble, and more. The solution is available on an annual subscription and support is offered via chat, phone, and email.

Novi AMS Screenshots

Novi AMS Pricing and Plans

Starting price: $829.00 per month

Free Trial

Free Version

Core (if annual revenue is $400K or less)

$829.00

flat rate, per month

Plan includes:

Membership Database
White-Label Website
2-Way 24/7 Quickbooks Sync
Member Segmentation
Communication Tools
Events Manager
Ecommerce
Robust Reporting
Non-Dues Revenue Opportunities
API and Single Sign on

Prime (if annual revenue is $400K to $1M)

$1,285.00

flat rate, per month

Plan includes:

Membership Database
White-Label Website
2-Way 24/7 Quickbooks Sync
Member Segmentation
Ecommerce
In-App Live Chat
Individualized Onboarding
API and Single Sign on
Non-Dues Revenue Opportunities
Robust Reporting

Premier (if annual revenue is $1M - $2M)

$1,760.00

flat rate, per month

Plan includes:

Member Database
Events Manager
Communication Tools
Non-Dues Revenue Opportunities
Robust Reporting
Individualized Onboarding
API and Single Sign on
Ecommerce
In-App Live Chat
2-Way 24/7 Quickbooks Sync

Elite (if annual revenue is $2M to $4M)

$2,230.00

flat rate, per month

Plan includes:

Membership Database
Communication Tools
Ecommerce
2-Way 24/7 Quickbooks Sync
Member Segmentation
Events Manager
Robust Reporting
Non-Dues Revenue Opportunities
API and Single Sign on
Individualized Onboarding

Advanced (if annual revenue is $4M to $6M)

$2,750.00

flat rate, per month

Plan includes:

Membership Database
2-Way 24/7 Quickbooks Sync
In-App Live Chat
White-Label Website
API and Single Sign on
Individualized Onboarding
Non-Dues Revenue Opportunities
Robust Reporting
Events Manager
Ecommerce

Enterprise (if annual revenue is $6M+)

$3,622.00

flat rate, per month

Plan includes:

Membership Database
2-Way 24/7 Quickbooks Sync
In-App Live Chat
White-Label Website
API and Single Sign on
Individualized Onboarding
Non-Dues Revenue Opportunities
Robust Reporting
Events Manager
Ecommerce

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Novi AMS Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of Novi AMS
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Attendance Tracking
Attendee Management
Calendar Management
Conferences/Conventions
Contact Management
Content Management
Credit Card Processing
CRM
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Email Reminders
Enrollments/Onboarding
Event Calendar
Event Management
Event Ticketing
Invoice Management
Member Accounts
Member Communication
Member Database
Member Directory
Membership Management
Membership Renewals
Membership Signup
Member Types
Mobile Access
Payment Processing
Personalization
Real-Time Data
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Sponsorship Management
Third-Party Integrations
Ticketing
Volunteer Management
Website Integration

Novi AMS Integrations

QuickBooks Online

Integration rated 4.8 from 18 reviews

Constant Contact

Integration rated 4.9 from 16 reviews

Mailchimp

Integration rated 4.5 from 13 reviews

Wistia

Google Maps

Google Analytics 360

See all 29 integrations

Novi AMS User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.7

Andrew H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Novi AMS Review

Amazing! We're so happy we switched to Novi and it's definitely worth the price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use combined with exceptional staff responsiveness

Cons:

Honestly not much to say here. You can barely use the backend from a mobile device but there's not much of a reason to do so anyway.

Reasons for choosing Novi AMS

Novi offered a better admin experience and had more features at the time.

Reasons for switching to Novi AMS

If you only take one thing away from this review, NEVER try to make your own custom AMS. Use any company. Custom is the worst experience possible.

Vendor Response

Hi Andrew! Thank you so much for your thoughtful review! We're excited to hear that you're finding Novi AMS easy to use and that our team's responsiveness has met your expectations. We appreciate your feedback regarding mobile device compatibility and will certainly consider improvements in that area! Thanks again!

Replied March 2024

Janice M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Can't say enough great things about Novi!

The overall Novi experience has been fantastic! Our conversion into Novi was the smoothest process anyone on our staff has experienced!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer services is amazing! Functionality is far above what we've been working with with in the past 18 months. Novi is also the most user friendly AMS I have personally worked with in the past 20+ years.

Cons:

That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over.

Reasons for choosing Novi AMS

Word of mouth from current users and others could not say enough about it.

Reasons for switching to Novi AMS

Lack of functionality, terrible customer service, system stability.

Kyle S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Reviewed April 2021

Good software, worth the switch

Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.

Cons:

There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue.

Vendor Response

Thank you so much for your feedback, Kyle. I checked to make sure your idea about event invoices was captured and it is. Thank you for your input!

Replied June 2021

Kim F.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

We made the right decision!

This system is going to save staff time with the integrated accounting and database. Having worked with various other AMS systems, it is easy to tell that Novi has been designed by former association management leaders/staff. It checks most all of the boxes and we are very pleased with our decision and investment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very intuitive and there always seems to be a work-around for custom needs.

Cons:

The website is a bit restrictive on what changes can be made but overall, we are pleased with the.

Reasons for choosing Novi AMS

Because it is focused on the association management trade.

Reasons for switching to Novi AMS

We had to purchase a very inexpensive piece to keep the association alive during Covid. We were ready for a more robust system.

Michael G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Fanatical customer service. Perfect fit for a hybrid professional organization.

We are a hybrid professional organization with a mix of individual and corporate members. We went live with Novi in Dec 2021. 1. AMS selection process: exceptional. [SENSITIVE CONTENT] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process. Our selection process narrowed down to 4 finalists and Novi was a late and uncertain entry but ended up finishing at the top of the pack with a significant advantage. 2. AMS implementation and onboarding: Fantastic. Novi managed the entire project via Asana and our team became part of that Asana project with all milestones, deadlines and deliverables clearly marked. Novi's team stayed on task and on time and our implementation slipped by only 2 weeks from an original estimate of 3 months. The slippage was mostly on us and due to Thanksgiving holidays falling near the end and our staff taking time off. Exellent project management and leadership from Novi's team. 3. Early support: Naturally shortly after the implementation there is a lot of need for hand-holding. Novi's team excels at that. Novi's documentation and online help are excellent and more often than not we were able to self service. 4. Life on Novi: it won't come to surprise to anyone that there will be things you can't accomplish on any system the way you want to accomplish them. With that being said Novi's tea

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Novi does not try to do too many things inside one system. It focuses on member management and transactions, events, and ease of integrations with other best of breed systems. This allows us to built the optimal business IT ecosystem comprised of focus-built system each of which is best in what it does and fits our requirements. Spectacular customer service and support. Hands down the best I have experienced.

Cons:

Nothing really comes to mind. My very esoteric need is to easily replicate production environment into staging. This is not really supported in an automated way.

Reasons for choosing Novi AMS

Modern open API, tight integration with QuickBooks Online, ease of membership management and renewals, intuitive elegant interface.

Reasons for switching to Novi AMS

CLOC needed to re-architect it's entire business IT ecosystem so it can support our changing needs and evolving technological landscape.

Vendor Response

Misha, First, thank you for taking the time to write such a thoughtful and informative review. Second -- we've loved having you and your team on Novi to continue to challenge us and push us in new ways, making Novi a better system for all. We look forward to many more years of partnership with CLOC!

Replied April 2022

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed March 2021

A Powerful and Flexible Tool For Association Management

Exceptional! We couldn't have continued our business without their help! The Novi AMS team is extremely professional and quick to respond to any questions and assistance needed. They understood that we needed to implement their platform in a much shorter time than recommended and they helped and pushed us along the whole way to make sure we got it done in time. I could not be happier with our decision to go with Novi AMS and look forward to putting it to even better use now that we have time to evaluate and adjust our usage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many things to love about this software. The main dashboard gives you a very good overview of your membership every time you log in. The details can all be fined tuned to suit your needs very easily. Automation tools are excellent along with intelligent decisions on what to have built in to the software and what to integrate using other software. When using integrations, things work very smoothly together. The main integration that drew us to using Novi AMS is with Quickbooks. I don't think any other platform has as direct and seamless integration with Quickbooks to give you instant knowledge about your membership and how it relates to your financial status. We had very specific needs and use various platforms that we hand pick for being the best we could find for the particular jobs we needed and Novi AMS was able to integrate with all of them.

Cons:

As with all software, there are quirks that you need to learn about. Through no fault of Novi AMS itself, there are some things we had to find workarounds for because of the very specific needs of our organization. We also were put in a situation that gave us a very short time frame to learn, setup and launch the Novi AMS platform so a lot of the issues we experienced probably could have been avoided or smoothed out beforehand if we had the proper time to onboard the platform. The biggest issue we have is with the way Novi AMS recognizes or does not recognize users to log in or not. The good thing is that they are very responsive to any issues we bring up and are always available to help with workarounds, and updates to improve.

Reasons for choosing Novi AMS

The combination of features, adaptability and customer service was what made Novi AMS the clear choice for us. Seamless communication and reporting with accounting and marketing platforms plus integration with other platforms to enable us to do what we needed was key. I like that Novi AMS focuses on what they do best, which is member database management and designed their platform to work with others to do the complete job. Many other platforms had all-in-one solutions but I feel like there are too many compromises there. Consolidating resources was a key goal for us but not at the expense of functionality we needed so going with Novi AMS helped us pick out the best of what we wanted in all aspects of our business.

Reasons for switching to Novi AMS

We had organizational changes that meant we had to restructure and re-evaluate almost every software and platform we were using. The AMS software was the most critical for us and we wanted something that fit our needs better. After evaluating what we were using and what other options were available, Novi AMS came out on top for us.

Vendor Response

Thank you so much for the detailed review!

Replied June 2021

Rhonda P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Time Saver

Novi AMS is truly designed for the unique world of associations. Onboarding was simple and the staff is incredibly helpful. You can actually talk to a real person! I can't imagine ever moving away from Novi AMS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Novi AMS is such a huge time saver for me and my team! Unlike having multiple programs and spreadsheets to complete daily activities such as event registrations, membership types, website, accounting, etc-Novi is a one-stop-shop! With Novi AMS, adding a new member is a one-place entry! No more multiple sites and excel files to update! Using this software has freed up time for us to focus on the impactful aspects of our jobs.

Cons:

Nothing comes to mind! Once I sat in on the demo of Novi, I was sold!

Reasons for choosing Novi AMS

Easy of use and pricing

Reasons for switching to Novi AMS

I was tired of spending my day repeating actions across multiple platforms. I was ready for no-workarounds!

Vendor Response

Thank you, Rhonda! We've loved having you and the AAN team and look forward to many years of continued partnership and success. Thank you for all your great ideas. Keep them coming!

Replied October 2019

Benjamin B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed March 2021

Great AMS with better customer service

Novi's customer service and responsiveness are the best I've seen from a vendor. Our website and database are intuitive and easy to use, and the chat function for customer support is quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The learning curve is not steep, as it is with many other AMS/donor management systems, the controls are intuitive, and the customer services has been highly responsive.

Cons:

I'd like to see a more robust email automation process, separate from the link to mailchimp or constant contact. I'd like for it send emails to members thanking them for payment on receipt. That said, my past requests have been taken into consideration and implemented, so I'm sure this will be added before long. Also, I did balk at the price-tag, at first, but it's worth every penny.

Reasons for choosing Novi AMS

Customer service and integration with Quickbooks and mailchimp were major selling points for us.

Vendor Response

Ah, thanks Ben! Glad to hear it's worth every penny :) Thank you for the review.

Replied June 2021

Krystal F.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Reviewed November 2019

No workarounds is not a joke

The intercom feature - the NoviAMS team is always there to help you out. The sprint release notes come in handy when you need a high level overview of what features are being released.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- easy to use for all age generations on our team - Quickbooks Online integration makes for seamless accounting - Robust membership database with customizations and relationship eliminated need for spreadsheets - Member compass with centralized information (invoices, registration, renewals, member directory info)

Cons:

- I wish we would have switched sooner and that our smaller clients with much smaller budgets could transition onto it.

Reasons for choosing Novi AMS

No other products were considered.

Reasons for switching to Novi AMS

The QBO integration was the #1 reason followed by a more robust membership experience on the backend for our staff.

Vendor Response

Thank you so much, Krystal! So glad to hear it's been easy to use and that customer support has been there when you do have questions! We look forward to partnering with you for years to come!

Replied February 2020

Tim A.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Great product - fantastic team

It is a delight to use - it makes a huge difference being able to contact the whole team and have them show interest and give really good help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The responsiveness and support of the team is quite incredible. It is also wonderful to have a very good integration into quickbooks. I also like the API - it is very simple and reliable.

Cons:

Not much - Novi is developing rapidly - so some things that were not so good 6 months ago have already been worked on based on feedback - and new features are added all the time

Reasons for choosing Novi AMS

The Novi team was more responsive to our needs

Reasons for switching to Novi AMS

The straw that broke the camel's back was when they suddenly introduced a charge for using the API - but it wasn't a great platform anyway

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