PRTG Enterprise Monitor 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if PRTG Enterprise Monitor is right for your organization?

Our IT Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

PRTG Enterprise Monitor

4.7

(79)

Pricing

Starting at $1,671.00 per month

About PRTG Enterprise Monitor

PRTG Enterprise Monitor is a monitoring solution for enterprises that need to monitor their IT infrastructures in large environments. It enables monitoring of IT Operations, application and network performance, security, troubleshooting, as well as capacity and configuration management.

With its single console and reporting features, PRTG Enterprise Monitor offers an unparalleled level of insight into the business's IT environment. It gives IT operators from small to large enterprise environments all the information they need in a centralized platform.

PRTG Enterprise Monitor Screenshots

PRTG Enterprise Monitor Pricing and Plans

Starting price: $1,671.00 per month

Free Trial

Free Version

Basic

$1,671.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

PRTG Enterprise Monitor Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of PRTG Enterprise Monitor
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Backup and Recovery
Bandwidth Monitoring
Baseline Manager
Configuration Management
CPU Monitoring
Customizable Branding
Customizable Dashboard
Customizable Reports
Dashboard
Dashboard Creation
Database Monitoring
Data Import/Export
Data Storage Management
Data Visualization
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
Event Tracking
For MSPs
Inventory Management
IP Address Monitoring
Issue Management
IT Asset Tracking
IT Reporting
Monitoring
Network Analysis
Network Monitoring
Network Resource Management
Patch Management
Performance Metrics
Performance Monitoring
Policy Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Role-Based Permissions
Scheduling
Service Level Agreement (SLA) Management
Simple Network Management Protocol (SNMP)
SSL Security
Status Tracking
Third-Party Integrations
Threshold Alerts
Troubleshooting
Uptime Reporting
User Management
Visual Analytics
Web Traffic Reporting

PRTG Enterprise Monitor User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

24%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.5

Daniel C.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

The best detection tool

PRTG Enterprise Monitor is a very complete tool that we have used in the company where I work. We have been using this tool for many years because it allows us to receive notifications when there are incidents with our Internet links or equipment disconnections both in our local network and in external networks, which is why it is very important for us to have this tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about this software is that I can keep an eye on various equipment and systems that are critical to the company since with this tool I can detect any problem at any time.

Cons:

Something that I don't like very much about this tool is that it has many options and there are some parts and settings that are not so intuitive to use, you need to take courses or read manuals to understand each function of the tool in detail.

Vendor Response

Dear Daniel, We appreciate your long-term trust in our monitoring solution and are pleased that it helps you identify critical issues quickly. We understand that the learning curve can be challenging, which is why we are continually working to improve our user interface while maintaining the rich functionality our customers rely on. Thank you for your detailed feedback! Your Paessler Team

Replied March 2025

Balayo S.

Verified reviewer

Internet

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

PRTG Enterprise Monitor, A Network Engineers' Dream Tool

Overall Paessler Enterprise Monitor is great IT infrastructure Monitoring tool with great features and core functionalities that IT operations would need to well monitor and make decisions about their infrastructure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place. 2. The ability to monitor IT applications, services, Capacity and Configuration management.

Cons:

The sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation

Reasons for switching to PRTG Enterprise Monitor

PRTG Enterprise seemed more scalable Network Monitoring Solution offering more centralized overview of multiple PRTG installations.

Vendor Response

Dear Balayo, Thank you very much for your positive review! We're pleased to hear that PRTG Enterprise Monitor offers comprehensive reporting and monitoring capabilities, making it a dream tool for network engineers. We're committed to continuously improving our features to ensure that IT operations have all the insights they need to effectively manage their infrastructure. Your Paessler Team

Replied April 2024

Verified

Reviewer

Food & Beverages

10000+ employees

Used daily for less than 6 months

Review source

Reviewed February 2025

PRTG EM is a great tool for IT

Ratings Breakdown

Ease of use

Functionality

Pros:

PRTG Enterprise Monitor is a comprehensive tool for monitoring IT environments of all kinds.

Cons:

PRTG Enterprise Monitor is fairly complex to deploy on a large environment.

Vendor Response

Thank you for your feedback! We appreciate your positive comments about our monitoring solution as a comprehensive tool for IT environments. We understand that deployment in larger environments can be challenging, and we're constantly working to simplify the process while maintaining the robust functionality our customers rely on. Your Paessler Team

Replied March 2025

Frank L.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Nothing stands alone but PRTG is stable

Best of the available options when surveying the field.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A great map, lots of sensors, good educational online training, customizable.

Cons:

Not the most intuitive, consumes quite a lot of compute resources.

Reasons for choosing PRTG Enterprise Monitor

PRTG was the product most friends and partners could agree upon.

Reasons for switching to PRTG Enterprise Monitor

We had problems that KS-Soft support couldn't fix.

Vendor Response

Dear Frank, Thank you very much for your positive feedback! We're glad you find PRTG stable and appreciate its comprehensive features. We strive to provide the best solution for network monitoring and are pleased that it stands out among other options in the field. Your Paessler Team

Replied April 2024

Pawandip K.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Highly Customizable and Reliable Monitoring Tool

10/10 – Ideal for medium to large enterprises looking for a reliable and flexible monitoring solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've been using PRTG Enterprise Monitor and have found it extremely helpful in managing our IT infrastructure. The platform is highly customizable, allowing us to tailor sensors, alerts, and dashboards to match our unique network needs. Its intuitive interface makes it easy to deploy, and the breadth of monitoring options—from bandwidth to application performance—is impressive. The flexibility and scalability of PRTG help us stay ahead of issues and reduce downtime significantly. It's become a vital part of our IT operations.

Cons:

Initial setup in large environments can be time-consuming due to the need for extensive sensor configuration, custom templates, user role setup, alert tuning, and integration with other systems. While powerful, PRTG requires careful planning and manual effort to fully optimize for enterprise-scale networks.

Vendor Response

Dear Pawandip, Thank you so much for the outstanding 10/10 rating and for taking the time to share such detailed positive feedback! We're absolutely thrilled to hear that our monitoring solution has become such a vital part of your IT operations and that you're finding the customization capabilities and comprehensive monitoring options so valuable. Your recognition of how PRTG helps reduce downtime and keeps you ahead of issues means the world to us. Your Paessler Team

Replied September 2025

Verified

Reviewer

Consumer Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

One of greates tools for network monitoring

9/10. I would easily reccoment to someone to use this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thing that I liked most about is easy access to sensors. You can easy create new sensors and attach them to computers.

Cons:

There isn't that much options to create new views, and ones that exist seems confusing.

Vendor Response

Thank you for your excellent review and high recommendation! We're pleased that you find our sensor management intuitive and accessible. Our development team is constantly working to improve the customization options for views based on valuable feedback like yours. Your Paessler Team

Replied March 2025

Damir A.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Gave multiple choices in monitoring every device and service

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The flexibility of PRTG Enterprise Monitor for monitoring these devices, services and systems is quite good. It is compatible with both IT and industry standards, thus enabling me to oversee cloud services and medical devices alike without any hitches.

Cons:

PRTG sometimes has issues with high scalability, particularly in the analysis of numerous virtual networks at once. When these monitoring points are too many it translates to a compromised performance and increases the response time.

Vendor Response

Dear Damir, Thank you for your valuable insights about our monitoring solution! We appreciate your feedback regarding the flexibility across IT and industry standards, including cloud services and specialized medical devices. Your Paessler Team

Replied May 2025

Kyle R.

Verified reviewer

Automotive

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

PRTG - The good and the bad

The product has been great! I love how quick it will send us notifications if something is down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how quickly it will respond if I have machines down. And when they come back up it notifies as well.

Cons:

The product can be pricey. But other than that there isn't anything that I dislike

Vendor Response

Dear Kyle, Thank you for your positive feedback about our monitoring solution! We're delighted to hear how effectively our notification system works for your environment, providing timely alerts for both downtime and recovery events. We strive to deliver that reliable monitoring experience that gives you peace of mind about your infrastructure. Your Paessler Team

Replied May 2025

Edmund H.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Brilliant system we could not do without

Absolutely fantastic, easy to setup out of the box and over a year in still doing everything we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PRTG Monitors our whole insfrastructure reliably and effectively keeping up with our ever changing needs.

Cons:

There are times when it can be complicated with limited documentation to be able to create custom sensors.

Vendor Response

Dear Edmund, Thank you for your positive feedback! We're pleased that our monitoring solution has become an essential part of your infrastructure management. Our team is constantly working to improve the documentation for creating custom sensors, and we appreciate your input in this area. Your Paessler Team

Replied March 2025

joao-carlos e.

Verified reviewer

Restaurants

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

my first network monitoring tool

It was the first monitoring tool we implemented. It did the work we expected from it, but remainded hard to maintain

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using PRTG allowed my company to get a much deeper view on network and work quicker on alerts and incidents

Cons:

Since monitoring knowledge was really poor in my teams, implementation was harder than what I expected

Vendor Response

Dear Joao-Carlos, Thank you for sharing your experience with our monitoring solution! We're glad it provided your company with deeper network visibility and improved incident response times. We understand the initial learning curve can be challenging for teams new to monitoring, and we're continuously working to make our product more intuitive while maintaining its powerful capabilities. Your Paessler Team

Replied May 2025

Showing 1 - 10 of 79 Reviews

See All Reviews