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DonorPerfect

DonorPerfect 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Pros and Cons
  • Popular Alternatives
  • Popular Comparisons
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

DonorPerfect
DonorPerfect
4.5
(1378)

Pricing

Starting at $119.00 per month

About DonorPerfect

DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunteers in one secure, integrated system.

Dashboards, analytics, and customizable reports give teams clear insight into giving trends, while online donation forms and mobile-ready pages make it easy to collect and process gifts from any device or wallet, including PayPal and Venmo.

Nonprofits can personalize outreach through Constant Contact, track auctions and campaigns, set role-based permissions, and automate key workflows. With flexible pricing, a robust partner ecosystem, and an open API, DonorPerfect adapts to any organization’s size and goals, helping teams work smarter and deepen donor engagement.

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DonorPerfect User Interface

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DonorPerfect Pros and Cons

We analyzed 1,378 verified reviews for DonorPerfect to find out what actual users really think.

Select to learn more

Responsive Support And Resources

Users consistently praise DonorPerfect's customer support for being responsive, knowledgeable, and helpful. The support team assists with troubleshooting, training, and onboarding, while resources like the online help center and tutorials make it easier to resolve issues and maximize the platform's features.

DonorPerfect Pricing and Plans

Starting price: $119.00 per month
Free Trial
Free Version

Starting at

$119.00

per month

Plan includes:

  • Customizable Fundraising & Donor Management System
  • Comprehensive Reporting & Dashboard Analytics
  • Integrated Volunteer & Donation Forms
  • Receipting & Acknowledgements
  • Integrated Payment Processing
  • Constant Contact Account & Integration
  • DP Mobile App For Android and iOS
  • Live Chat Support
  • Live and On-Demand Webinars
  • Personalized Onboarding
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DonorPerfect Features

  • Popular features found in Fundraising
    Campaign Management
    CRM
    Event Management
    For Nonprofits
    Membership Management
    Mobile Giving
    Pledge Management
    Receipt Management
    Recurring Giving
    Registration Management
    Reporting & Statistics
    Volunteer Management
  • More features of DonorPerfect
    Access Controls/Permissions
    Accounting
    Accounting Integration
    ACH Payment Processing
    Activity Dashboard
    Activity Tracking
    Ad hoc Reporting
    Alerts/Notifications
    API
    Attendance Management
    Auction Management
    Calendar Management
    Campaign Analytics
    Campaign Planning
    Campaign Segmentation
    Committee Management
    Communication Management
    Contact Database
    Contact Management
    Contribution Tracking
    Credit Card Processing
    Customer Database
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    Document Storage
    Donation Tracking
    Donor Discovery
    Donor Management
    Electronic Payments
    Email Management
    Email Marketing
    Email Reminders
    Email Templates
    Email Tracking
    Event Scheduling
    Event Ticketing
    Forms Management
    Fund Accounting
    Fundraising Management
    Gift Matching Management
    Goal Setting/Tracking
    Grant Management
    Historical Trend Analysis
    Interaction Tracking
    Member Database
    Mobile Access
    Multi-Channel Communication
    Online Forms
    Online Giving
    Payment Processing
    Personalization
    Real-Time Analytics
    Real-Time Notifications
    Real-Time Reporting
    Recurring/Subscription Billing
    Reminders
    Reporting/Analytics
    Social Marketing
    Social Media Integration
    Summary Reports
    Task Management
    Task Scheduling
    Third-Party Integrations
    Web Forms
    Website Integration
    Website Management
    Workflow Management

DonorPerfect Integrations

Constant Contact
Constant Contact
Integration rated 4.4 from 199 reviews
QuickBooks Online
QuickBooks Online
Integration rated 4.3 from 42 reviews
ReadySetAuction
ReadySetAuction
Integration rated 3.7 from 30 reviews
Givecloud
Givecloud
Integration rated 4.3 from 23 reviews
QuickBooks Online Advanced
QuickBooks Online Advanced
Integration rated 4.5 from 13 reviews
Bloomerang Fundraising
Bloomerang Fundraising
Integration rated 4.2 from 11 reviews

See all 14 integrations

DonorPerfect User Reviews

Overall Rating

4.5

Ratings Breakdown

5

63%

4

31%

3

4%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.8

Functionality

4.3

Peggy's profile
Peggy D.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Happy Non-Profit

5

We have been using Donor Perfect for many years and feel it offers lots of ways to customize our experience for donor data. Also offers good integration with other products.

Ratings Breakdown

4
Ease of use
5
Value for money
3
Customer support
Previously 5
5
Functionality
Previously 4
icon
Pros:
It is very comprehensive and always updating with improvements and new features. It offers multiple ways to customize the donor screens to fit your individual needs.
Cons:
Customer service options. The only way to get email or phone support is to have a three-month contract for it. It is not cost-effective and very frustrating as the chat is often not available.

Reasons for choosing DonorPerfect

DP was more cost-effective and offered a solid system for the number of records we have.

Reasons for switching to DonorPerfect

We grew too big for what Quickbooks could provide. We needed something more robust.

Read More

NP
Nanette P.

Verified reviewer

Museums and Institutions

51-200 employees

Used daily for more than 2 years

Reviewed February 2026

DonorPerfect Fan

5

I am with my second non-profit using DonorPerfect. With the first organization, we had been using a software that was EXTREMELY expensive, not user friendly, and locked us into lengthy contracts. The transition to DP was easy, and I appreciated the affordability and not having to sign a lengthy contract. At my current organization DP is used in a variety of ways and we still have room to grow how we use it in the future.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
My top "like" of DonorPerfect is the online chat support. The agents are always helpful even with the most unusual question, like when I don't know who I should talk to about something I can ask the chat support agent and they will tell me. I also appreciate that chat support agents have helped me write filters and fix reporting issues. They are like having my own on-site tech!
Cons:
I am not a fan of the dashboard. DP has preset what is measured and you can't edit the timeline. It would be great, and much more worth it, if I could.

Reasons for switching to DonorPerfect

Cost, contract, and user friendly, all things that The Raiser's Edge was not.

Read More

EW
Elizabeth W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

DonorPerfect has helped us take our donor interaction to the next level

5

Our experience with DonorPerfect has been excellent. The chat support has been very helpful when we are trying to run reports to produce the desired reporting results. We are having more connection with our donors after switching to DonorPerfect.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We like the at-a-glance organization metrics and the Calendar feature for more interaction with donors. The Smart Action feature has been helpful in connecting with new donors.
Cons:
When adding a new donor, you add the donor first name but are prompted for the 1st line of address before adding the last name so the flow for data entry isn't easy. Also, when adding a gift by check, the check date requires going backwards for data entry. The peer-to-peer fundraising didn't work out for us the way we were expecting.

Reasons for choosing DonorPerfect

Price was the biggest factor and still gain the features we needed.

Reasons for switching to DonorPerfect

We switched donor management systems because we wanted a product that would integrate all of our fundraising systems (email, text, wealth screening, etc.)

Read More

MS
Mary Louise S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed March 2026

Many positives (especially the Chat support feature) and a few pain points

4

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
3
Functionality
icon
Pros:
This is my first exposure to a Donor Data base tool. Being thrown into the fire to lead our transition our online membership enrollment/auto recurring as well as other donor online gifts from Flipcause to DP, we have ZERO issues. Additionally, not having any chance to take training sessions, I have been figuring things out as needed. The system is pretty user friendly and when I have questions or trying to resolve.. the online chat has been working wonderfully. So happy that you have real live support folks - almost always they have been able to answer my questions or solve my issues. Great team.
Cons:
The user sessions expire very quickly and is very Annoying! I and my colleague have to continually re log in. Online form - Limitations. Although we haven't had issues with our the DP Classic online forms, there is some nuances with them and what we preferred to include on them. Per our developer the limitations of DP wouldn't allow for them. Accounting integration in our Quickbooks. The UICC decided to purchase DonorPerfect as it was advised the DP could upload into QuickBooks. Unfortunately only at a consolidated gift level by GL not by donor level. So we have duplication of accounting efforts.

Reasons for switching to DonorPerfect

We wanted to consolidate our non-profit membership gift giving previous provided by Flipcause into our new Donor Perfect database /system. Luckily we completed the migration just before Flipcause file for Chapter 11.

Read More

LT
Lindsay T.

Verified reviewer

Environmental Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2026

Solid, Reliable, Database for Cost Conscious Development Teams

4

It is generally a simple to use system that takes little time to get accustomed to, making it easy for new team members to get up to speed. It is a cost effective product for our small development team and provides us with solid solutions for the reporting, mailing, and recording keeping needs we have. The customer service team goes above and beyond and always make sure issues are resloved in a timely manner.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Donor Perfect Online (DPO) is a great value for the cost. DPO serves our small to medium sized organization well. Its greatest assets are the simple to use reporting features and very friendly, prompt, customer service team. I've personally called their tech support often and every single time they've been able to help reslove my issue and never laughed at me when I was making a simple user error! :)
Cons:
Our least favorite part of DPO is the way in which couples are handled in the system. If putting s couple on the same record, it is challening to identify which personal information (cell phone and email address for exmaple) goes with which person in the couple. There are work-arounds of course and we've been able to handle this with close attention to detail and consistiant recording keeping procedures.

Reasons for choosing DonorPerfect

For value for our money and easy of use for a small development team.

Read More

KG
Kristin G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed March 2026

A Great Platform for Donor Engagement

5

Overall, my experience with DonorPerfect has been great, and it’s been a reliable tool for our day-to-day fundraising and donor engagement work.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
3
Functionality
icon
Pros:
DonorPerfect is an outstanding donor management solution that has greatly enhanced our ability to track and engage with our supporters. Its interface makes it simple to organize donor data, manage contributions, and generate reports. The customer support is generally excellent—responsive, knowledgeable, and genuinely committed to helping us succeed.
Cons:
Currently there are two biggest cons. 1. We are unable to create household records/relationships in order to view giving & communications both at the household and individual level. 2. Lack of a Donor Portal where donors can get their own receipts, edit, start, or stop recurring donations, etc.

Reasons for choosing DonorPerfect

Cost, ease of use, the ability to implement & administer the system on our own

Reasons for switching to DonorPerfect

This was in 2020 and the Sage product we used had to be installed on each computer and we paid per user.

Read More

RW
Robin W.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed February 2026

Best In Show

5

I have recommended DonorPerfect many times over the years. The staff at Softerware have strong tenure and I have appreciated working with the same humans on support across roles and organizations.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team. Reporting is easy and intuitive, workflows are clear, customer support is best-in-class and integrates well with other tools.
Cons:
My only real complaint is that DonorPerfect isn't the prettiest platform for staff and for donors. It could use a little bit of a facelift, but is great value for the cost.

Reasons for choosing DonorPerfect

Robustness of features, price, and customer support

Read More

SR
Sam R.

Verified reviewer

Libraries

Self-Employed

Used daily for less than 2 years

Reviewed March 2026

An affordable solution

4

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Compared to lots of other CRMs, DonorPerfect is super affordable. It's also scalable and offers lots of integrations, so you can do a great deal of customization. It's fairly easy to use, once it's set up, and there are a number of ways to get help or find solutions to problems.
Cons:
Some features are a little clunky; for instance, the difference between Classic Forms and Drag-and-Drop ones is incredible, with Drag-and-Drop being much more attractive and easier to build, but it isn't an option for every type of gift. However, updates and improvements do seem to happen pretty regularly.

Reasons for choosing DonorPerfect

Salesforce was far too expensive for us and much larger than what we needed.

Reasons for switching to DonorPerfect

We needed something more robust, with better member management and contact features, something that could grow with us.

Read More

BM
Beth M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed February 2026

Donor Perfect Review

5

We just started using Donor Perfect last year. It has been much easier to use than the previous software we had. All communication has been geared toward making Donor Perfect work for us instead of us having to adjust to how it works.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I have appreciated the support and training to get the most out of Donor Perfect. All the updates of trainings available as well as changes to the site like the Constituent page just added to the dashboard are well communicated.
Cons:
I have had some difficulties in working with the filters to have only the information I want on the reports. I have chatted with customer support, but I'm a tech novice and still struggle.

Reasons for switching to DonorPerfect

Needed updated program to continue with donor information

Read More

CG
Christina G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 6 months

Reviewed February 2026

Big Fan of DonorPerfect!

4

Overall, my experience has been really great! The system is great and tracks all the information that is needed. I LOVE that you can track multiple things for each donor. Example: Keeping track of volunteer hours

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
I really liked the on-boarding process! The team was great to work with and very responsive! I also really like the drag and drop forms for collecting donations.
Cons:
The system itself is not necessarily user friendly. There are several helpful tools such as webinars and the videos/articles. However, finding some of these resources can be challenging.

Reasons for choosing DonorPerfect

The support, the database and all the things you can do with it.

Reasons for switching to DonorPerfect

Flipcasue was HORRIBLE! As you know they are no longer in business

Read More

Showing 1 - 10 of 1378 Reviews

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