Decisions 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Decisions

4.6

(27)

Pricing

Pricing available upon request

About Decisions

Decisions helps our customers unlock growth, accelerate profitability and enhance their brand in the marketplace.

Ancient customer models, fragile technology, little oversight, and manual work thwart customer objectives.

Using the Decisions rules engine, workflow manager, mining agents, integrations, and visual designers, customers build rules, automate workflows, perfect processes, and create user experiences to mine processes, write applications, and create automations to fix the customer experience, modernize legacy systems, ensure regulatory compliance, and automate anything and everything in their business.

Decisions Screenshots

Decisions Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Bronze

Pricing available upon request

No plan information available

Silver

Pricing available upon request

Plan includes:

Custom Rules
Process Mining

Gold

Pricing available upon request

Plan includes:

Message Queuing
High Availability
Container
Disaster Recovery

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Decisions Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of Decisions
A/B Testing
Activity Dashboard
Activity Tracking
Address Validation
AI-assisted Development
AI/Machine Learning
Alerts/Notifications
API
Application Management
Audit Management
Audit Trail
Autofill
Business Process Control
Calendar Management
Collaborative Development
Commenting/Notes
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Convert to PDF
CRM
Custom Development
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Aggregation and Publishing
Data Analysis Tools
Database Support
Data Capture and Transfer
Data Replication
Data Security
Data Source Connectors
Data Visualization
Decision Tree
Deployment Management
Document Storage
Electronic Signature
Email Management
For Healthcare
Forms Automation
Forms Creation & Design
Forms Management
For No-Code Development
Full Text Search
Functions/Calculations
Graphical Workflow Editor
Historical Trend Analysis
Integrations Management
Iteration Management
Key Performance Indicators
KPI Monitoring
Lead Capture
Lead Generation
Lifecycle Management
Media Library
Mobile Access
Modeling & Simulation
Monitoring
Multi-Channel Data Collection
Multi-Channel Distribution
No-Code
Performance Metrics
Performance Monitoring
Planning Tools
Predictive Analytics
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Progress Tracking
Project Management
Project Workflow
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Requirements Management
Response Validation
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Single Sign On
SSL Security
Statistical Simulation
Surveys & Feedback
Task Progress Tracking
Template Management
Templates
Trend Analysis
User Management
Version Control
Visual Analytics
Visual Modeling
Web Forms
Web/Mobile App Development
"What If" Scenarios
Workflow Configuration

Decisions Integrations

Microsoft Azure

Meta for Business

Twitter/X

HubSpot CRM

Google Drive

AWS CloudFormation

See all 21 integrations

Decisions User Reviews

Overall Rating

4.6

Ratings Breakdown

59%

37%

Secondary Ratings

Ease of Use

4.2

Value for money

4.6

Customer support

4.7

Functionality

4.5

Chris M.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

No Code for Rapid Application Development

My experience with Decisions as a company has been nothing short of stellar. The people make this company. They are my kind of people who care about their customers and making sure their product is delivering as advertised.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm able to build enterprise grade applications without writing a single line of code. The designers are easy to use, and I've been able to get the performance and speed that I desire for my applications.

Cons:

The UI components need to be updated. While CSS can be used to dress up the forms, it takes more effort than needed to get a UI created.

Reasons for choosing Decisions

Graphical designers and intuitiveness for learning. Easy to use.

Steve G.

Verified reviewer

Health, Wellness and Fitness

5001-10000 employees

Used daily for more than 2 years

Reviewed July 2025

Good for API's, application integrations and a rule engine

Good experience, support has been great at all levels. It took some time to get the ball rolling and to build our first solutions out, but now we have been able to create solutions that are easier for our dev teams to support and for our business users to use,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily expose objects as API endpoints, integrates easily with many applications. Support has been great at all levels. Allows engineering and dev teams to build solutions that business teams can utilize with a minimum of UI and environment overhead.

Cons:

The navigation and use of a visual code environment can be challenging for experienced developers and users.

Reasons for choosing Decisions

Price and industry reviews were good, recommended internally

Laura M.

Verified reviewer

Entertainment

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Decisions review

We extracting production data from SAP to Decisions. In Decisions we are setting up rules that will ensure that our planners can better perform their job. The output of the rules in Decisions are pushed back to SAP where end users see the result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to get started if you don't have much experience working in IT

Cons:

A lot of functionalities but it is difficult to find the one that would fit your needs the best

Reasons for choosing Decisions

Ease of use

Reasons for switching to Decisions

The SAP solution was too complex to maintain in long term perspective. In Decisions it would be easier to make continuous corrections/enhancements when needed

Manjot S.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2025

Amazing Tool

I started my journey in 2021 and still working on this tool, however i explored alot of tools but no one could take my heart from decisions! Guys you rock! Cheers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The applications building is very easy in decisions, the way of handling projects and complex business logic is now so easy to develop and also their support team just rocks! Also, it is so cost effective

Cons:

Uer interface was the limitation till 9.10 version where re-sizing of the form were not added in the tool but from 9.13 it has flex control, cool UI and Dynamic form creations. Great tool

Divya S.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Reviewed August 2025

Decisions - A great Innovative Platform

Overall experience is very Good. Have a very supportive customer success manager and the decisions support team who responds and provides resolution faster and better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the user interface and the non-coding part, developing without coding makes things easier and faster. I love developing or modifying the process based on business requirements using decisions. It has the ability to integrate with different technologies and there's lot to learn.

Cons:

There is an issue with cached data, we have to clear and rerun the flows with updated inputs as it considers old value instead of the updated one even though the new value is saved before running.

SARATH K.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Reviewed August 2025

Value for Money

My overall experience with Decisions has been positive. The platform offers a robust set of tools for workflow automation and process management, which allowed our team to streamline many manual tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Support . We have received prompt attention on various requirements while handling the project needs , upgrades, maintenance etc.

Cons:

The initial complexity of the user interface and the learning curve for building advanced workflows. Some integrations required more custom development than expected, and error messages could be more descriptive for troubleshooting.

Matthew F.

Verified reviewer

Utilities

10000+ employees

Used daily for less than 12 months

Reviewed August 2025

Stellar experience so far

All direct contact with Decisions has been top notch I would recommend this product to anyone who has a need for automation and has the manpower for development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The direct support from Decisions has been fantastic. I love the open architecture and ability to connect to just about all of our current platforms. I find myself dreaming up new way that Decisions can make my life easier.

Cons:

It is a very complex tool that does require a large commitment to learning. Our recommended integrator fell far short of promises to deliver a solution. (did not meet expectations nor was delivered on time)

Verified

Reviewer

Financial Services

11-50 employees

Used daily for less than 12 months

Reviewed August 2025

my Revies of Decisions low-code platform

although costly the return is a high value product. with easy form creation and user interface usage. and the software has high processing speeds and performs well with large data structures

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The front-end simplicity to an otherwise very complex back-end, and project management is made easy with the project folders.

Cons:

Support teams are located in the United-States or India , thus scheduling support time might be during limited hours of the working day based on time zone

GABRIEL I.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 6 months

Reviewed August 2025

Decisions Experience So Far

It seems to give me good knowledge of form creation, fetching criteria, building flows and sub flow. I am learning new ways of using AI on decisions to manage a project. And I must say, there has been a good customer support from the training team who explains when stuck on some assignments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Taking off with decisions was a bit challenging at first but as I progressed with it, it got clearer and gave a deep knowledge of a whole lot of ways of understanding data structures, fetching data and also understanding various processes. I think its value for money in the overall.

Cons:

The system does hang up at times that you have to save your work and refresh before you can do anything at all.

Clint S.

Verified reviewer

Oil & Energy

10000+ employees

Used weekly for more than 2 years

Reviewed August 2025

I LIke Decisions

Serice and product are both great and meet my expectations. I also take very few support calls from my other users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the Customer Service, especially the personalization of "human to human" as opposed to automated attendants on the phone or a chat bot on the web.

Cons:

Most of my opinions concerning Decisions are positive. If I had to choose something for this question, it would be the pricing. I would prefer a less expensive product, but I know that good things cost more.

Showing 1 - 10 of 27 Reviews

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