USU Software Asset Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

USU Software Asset Management

3.7

(3)

Pricing

Pricing available upon request

About USU Software Asset Management

Enterprise customers and over 50 Global Fortune 500 companies use our established solution portfolio for Software Asset Management to rightsize their software portfolios, assess audit risk, and find millions in savings.

USU SAM (formerly Aspera) is the leading provider of software and services for IT & Customer Service Management. We manage software licenses across the data center, cloud services and hybrid scenarios, and our in-house team designs their services around your needs.

USU Software Asset Management Screenshots

USU Software Asset Management Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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USU Software Asset Management Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of USU Software Asset Management
Access Controls/Permissions
AI/Machine Learning
Alerts/Notifications
API
Assessment Management
Cost Management
Dashboard
Data Visualization
Event Logs
Generative AI
Inventory Management
Inventory Tracking
IT Asset Management
License Tracking
Multi-Cloud Management
Performance Analysis
Reporting/Analytics
Reporting & Statistics
Risk Analysis
Risk Assessment
Risk Management
Trial License

USU Software Asset Management User Reviews

Overall Rating

3.7

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

3.0

Value for money

3.0

Customer support

3.3

Functionality

4.0

Have you used USU Software Asset Management and would like to share your experience with others?

Rebecca H.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Long Time Fan of this Technology!

It's been amazing - they are so supportive and engaged. Now, with the Customer Experience team, it's even better. I've never felt so listened to by a vendor. They really do work to take feedback and make the product better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the major reasons why we chose USU is becuase of the ability to handle all our different data sources. We weren't forced to buy yet another discovery tool - we have more than 10 different data sources connected globally and we add more every quarter. The ability to normalize that data across all those systems means we can implement new connectors and not have to worry as much as before about data quality.

Cons:

If you'd asked me 3 years ago - I'd say the user interface. But they've improved that 10x over!! Now, I'd say a wider selection of out of the box reporting - but even that is getting better with each new release.

Reasons for choosing USU Software Asset Management

The data/not needing another discovery product. The team - ah-may-zing!!

Vendor Response

Hi Rebecca, Thank you so much for your review! We are so glad to hear about the many benefits your company has received from our product. We continue to work hard to make helpful updates for our users. Thank you, The USU Software Asset Management Team

Replied August 2021

Tamas N.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

6 years with Smarttrack

As a user - with a lot of IT experience - it was not difficult to figure out what is what in the tool. However I trained a new member to use the tool and that took a fair amount of training, so people without IT background may find it overwhelming at first. My difficulties started as my role shifted into an administrator one and I had to figure out data related problems or implement new connectors. It took a lot of time to get familiar with the data exchange and administration menus. We run USU LiMa on a dedicated physical server so we barely have any performance issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software works steadily. In the 6 years I have been working with it I can not recall a single time it stopped working because something went wrong with the software. It is also feature rich and - although it takes effort - can be custom tailored to most organizations and asset management requirements. Having seen other tools of the same purpose, I am still positive about USU LiMa being one of the better ones and I do not mind working with it. Especially with Datahub that makes data source and data management a lot easier, in my opinion.

Cons:

First of all Its configuration and installation is fairly complex. User level navigation is fairly easy but as soon as one needs to look into the engine bay, things get complicated. Without knowing where to look for e.g. connector parameters, it is easy to get lost in the labyrinth of submenus and not actually find the thing. That aspect got better with the latest version - where the menu became vertical - so USU improved it. My real gripe with USU LiMa is the support. Their response and solution times are in dire need of improvement in my honest opinion. Despite the close cooperation between Raynet and USU, we encounter many problems transferring data from one tool to another.

Reasons for choosing USU Software Asset Management

I was not with the company when the selection was made, however having seen the tools of the competition, I would have chosen USU SAM as well.

David S.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Overly Complex, Expensive, Not Useful at the moment

Our information has not updated in 9 months. Our backend IT engineers discovered it was because USU changed their server name that we are reporting into, thus creating a new device ID without telling us. This in turn broke data uploads and has caused our USU reporting to stagnate rendering it useless at this point.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that you can look at your environment and perform various sandbox activities (or what-if scenarios) to try and attain cost advantages.

Cons:

The interface is cumbersome and difficult to use.

Showing 1 - 3 of 3 Reviews