Expert 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Expert

3.6

(19)

Pricing

Pricing available upon request

About Expert

Aderant Expert is a legal practice management software solution that delivers case and matter management, global financial management, time and expense capture, fully featured billing and e-billing, and enabling practice tools with secure, mobile access.

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Expert Pricing and Plans

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Expert Features

Popular features found in Law Practice Management
Calendar Management
Client Portal
Communication Management
Contract/License Management
CRM
Document Generation
Expense Tracking
Mobile Access
Reporting & Statistics
Task Management
Third-Party Integrations
Trust Accounting
More features of Expert
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Billable Items Tracking
Billing & Invoicing
Billing Rate Management
Compliance Management
Conflict Management
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Document Management
Document Templates
Email Management
Forms Management
Legal Case Management
Records Management
Reminders
SSL Security
Time Tracking

Expert User Reviews

Overall Rating

3.6

Ratings Breakdown

16%

42%

32%

Secondary Ratings

Ease of Use

3.3

Value for money

3.2

Customer support

3.0

Functionality

3.6

Julie G.

Verified reviewer

Law Practice

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed February 2019

I love you, I love you not.

Overall, it does what I need it to do. I'm continually asking finance for help in finding what I need, but usually, I can get a hold of the stats I'm looking for.

Ratings Breakdown

Ease of use

Functionality

Pros:

Aderant allows me to search for an see all attorney activity in one place. I can see hour and dollar figures in one place when I need it through Aderant Expert. After a bit of self-training, I was able to figure out the structure of the application pretty easily.

Cons:

Information can get quickly buried and the Aderant Expert app is hardly user-friendly. I often have to dig through lots of info to find what I need and running reports is nearly impossible. Searching for clients and timekeepers is also a mess.

Verified

Reviewer

Law Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Solid in the legal vertical

Overall positive. The core app is solid and works well. The newer Services Framework apps are now maturing to be good. The overall direction of travel with the product is encouraging.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It covers all aspects of legal practice for firms of a certain size. It is solid as a core for building a legal practice And easily customisable to handle localisation. Allows augmentation using the core data and has a well documented data dictionary which helps with custom reporting and BI.

Cons:

Upgrades are challenging and QA needs to improve. Complexity can be daunting making it harder to fully skill up technical teams.

Reasons for choosing Expert

It was Elite Enterprise at the time. The ability to customise and adapt was seen as valuable and has proven so. We do not regret the decision.

Verified

Reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Works well, sometimes

Good and bad at times. Relying in this to keep track of time and worried sometimes that time is not being saved.

Ratings Breakdown

Ease of use

Functionality

Pros:

Nice to track time for work completed. Easy to use and track all time. Nice set of features for accomplishing goals.

Cons:

I've had many errors with this software. It crashes on me often and can cause problems at times with tracking time.

Myriam B.

Verified reviewer

Law Practice

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Aderant Expert Suite - Absolutely Necessary for Legal Practice

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I could not efficiently manage my legal practice without the use of Aderant Expert tools, namely Expert Time. They have become indispensable tools to keep me up-to-date and organized with my billing and case load.

Cons:

The Aderant Expert suite tools have a bit of a learning curve.

Shanna K.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Aderant for account management

Overall aderant was great for a case management database and keeping track of some tasks and duties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aderant was very basic in the way that our office used it. You did not have to worry about the system being boggled down or overwhelmed by unnecessary data or shortcuts because it was very simply laid out.

Cons:

We weren't able to update it and modify it to grow with our company. It did not have any associated reporting features.

Dawn M.

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2017

Limited Customization is the Biggest Problem

We have used the software since 2010 and it was Client Profiles. When Aderant took over the company there have been some upgrades but not many. Some needed features were taken away and others that are not very useful were added. Our biggest issue is that there is little to no customization on the screens you need to customize and the things that need fixed take forever to get done in a patch which is unacceptable for clients to have to "live" with problems for months to a year. Another issue is that they provide you with a reporting system but when you need help with it, they charge you an expensive fee per hour to talk to you. You cannot provide a software for someone to use and just turn them loose with no training on it at all. They are currently revamping the software to a web-based version with many more customizations. We will see where this goes. I am optimistic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, customer service has definitely improved

Cons:

Limited on customizations and software is definitely not made for mass tort.

Melissa M.

Verified reviewer

Legal Services

2-10 employees

Used other for more than 2 years

Review source

Reviewed December 2019

aderant for large offices

overpriced for quality and ease of use seems to be outdated

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

liked the functionality of the program, did not like that the program required it's own separate server

Cons:

overkill for the use of what our firm required, personal injury lawyers recommended it when our firm added that area of practice but it was extremely expensive and never worked the way we would have utilized it

Reasons for choosing Expert

recommendation of onboarding attorney

David L.

Verified reviewer

Law Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Viable time entry program

We have used Aderant for several years. Aderant on the go is backwards. The fields are opposite the fields on the desktop version which is very frustrating

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It is pretty intuitive and the fields are easy to navigate

Cons:

It seems clunky at times and you cannot sync your ex mails to have them entered as time

Reasons for switching to Expert

I don’t recall the name of the other software, it has been several years.

Gwen H.

Legal Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Intuitive, thorough, innovative and reliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly and the migration to Microsoft based workflow technology is a step in the right direction. Very cutting edge and progressive, because they LISTEN to their customers.

Cons:

Lack of support in the above mentioned workflow technology. Seems that they want to market and sell it but don't completely understand it and have problems troubleshooting it. Another area of challenge is their professional services. Upgrades ' enhancements are difficult to accomplish due to lack of talented PS staff.

Tracy L.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used other for more than 2 years

Review source

Reviewed December 2018

Customizable Case Management Software

I was lead in customizing, training, and developing Adherant in my firm.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize this software for different case types alone makes this one of the best products out there. For instance, a worker's compensation case has different requirements than a tort case. The ability to assign clients/experts/witnesses/other involved people to a case, and then be able to see which individual unrelated cases they may be assigned to is also excellent. Finally, the ability to create specific forms that can be merged with case information stored in the program takes hours of grunt work off your shoulders

Cons:

The billing module is terrible and needs a lot of work.

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