Managed Service Providers (MSPs) 2026: Benefits, Features & Pricing

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Overview

Managed Service Providers (MSPs)

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Pricing

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About Managed Service Providers (MSPs)

Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology companies, and shared service organizations. This single platform offers complete control and visibility over service delivery. It empowers MSPs to streamline operations, optimize resources, and elevate the quality of service they provide to their clients.

The software includes over 30 configurable modules. These tools equip service providers with the functionality they need to manage their operations effectively. Advanced features such as dynamic searching, complex SLA management, and a customizable self-service portal enhance the operational efficiency of MSPs. This allows them to deliver exceptional service and ensure their clients can thrive. The platform's reporting options provide the right information at the right time, enabling service providers to make data-driven decisions and drive continuous improvement.

The MSP solution also offers contract and supplier management capabilities. This helps service providers effectively manage the complexities of multiple customer and vendor agreements. This ensures they can deliver on commitments, maintain compliance, a...

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Managed Service Providers (MSPs) Pricing and Plans

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Managed Service Providers (MSPs) Features

Popular features found in IT Service
Compliance Management
Configuration Management
Inventory Management
Knowledge Management
Problem Management
Real-Time Monitoring
Release Management
Self Service Portal
Service Catalog
Task Management
Ticket Management
Workflow Management
More features of Managed Service Providers (MSPs)
Alerts/Notifications
API
Change Management
Client Portal
Contract/License Management
Customizable Reports
Dashboard
Help Desk Management
Incident Management
IT Asset Management
Project Management
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Remote Monitoring & Management
Resource Allocation & Planning
Service History
Service Level Agreement (SLA) Management
Service Request Management
SSL Security
Support Ticket Management
Third-Party Integrations