Ludus 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Ludus

5.0

(44)

Pricing

Pricing available upon request

About Ludus

Ludus is an event ticketing platform that provides organizations with a comprehensive suite of tools for managing ticket sales, marketing, fundraising, and registrations. The system enables users to create branded ticket buying experiences with options for reserved or general admission seating. Organizations can utilize box office tools for efficient walk-up sales, implement dynamic social distancing options for seating arrangements, and choose whether to pass on credit card fees to patrons or absorb them internally. The platform includes venue map creation capabilities and supports variable priced seating to accommodate different event needs.

The marketing functionality within Ludus allows organizations to craft and distribute emails to their audiences, utilizing patron and sales data to create targeted marketing campaigns. Users can schedule communications to be sent before and after events and manage comprehensive mailing lists. The fundraising tools support both one-off and recurring donations, enable the creation of fundraisers with specific goals, establish donor levels, and generate customizable donation receipts. Beyond ticketing, the Collections feature facilitates paymen...

Ludus Screenshots

Ludus Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Ludus Features

Popular features found in Ticketing
Attendance Management
Barcode/Ticket Scanning
Confirmations/Reminders
Customer Data Management
Email Marketing
Online Ticketing
Onsite Ticketing
Promotions Management
Registration Management
Reserved Seating
Third-Party Integrations
Website Management
More features of Ludus
Activity Dashboard
Billing & Invoicing
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Discount Management
Drag & Drop
Employee Management
Event Calendar
Event Management
Kiosk Ticketing
Mobile Access
Mobile Ticketing
Multi-Event
Point of Sale (POS)
Print-at-Home
Reporting/Analytics
Sales Reports
Season Tickets
Seating Map
Ticket Reservations
Wait List Management

Ludus User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.9

Have you used Ludus and would like to share your experience with others?

Verified

Reviewer

Primary/ Secondary Education

2-10 employees

Used weekly for less than 2 years

Reviewed August 2021

Best Ticketing System I've ever Used

I've been using Ludus for a year and what finally got me to change over was their COVID/social distancing seating. They had this and how to do refunds out to their users within a week of lockdown in March of 2020. My previous ticketing system still doesn't have either of these options in their system. Also, I can't say it enough but their customer service is worth using them. They are there to help at the time a show goes live if it is a live stream or if it is opening night, someone is just a phone call/email/webchat away.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is the most user-friendly system I have ever used. It is quick and simple to get up and running as an administrator but also as an end-user super simple to navigate and purchase tickets from. Furthermore, I love their tutorials and their customer service is the best I've ever experienced.

Cons:

The only major complaint is logging out is not intuitive for some of my coworkers but this is the most nitpicky thing I can think of.

Reasons for choosing Ludus

Customer service and user-friendly nature.

Reasons for switching to Ludus

The previous ticketing system still doesn't have socially distant seating.

Chris W.

Verified reviewer

Education Management

2-10 employees

Used weekly for more than 2 years

Reviewed September 2025

Ludus Review

It's great! I highly recommend using Ludus, the team is amazing! The platform is easy to use, and they offer so many services- it will serve your entire Fine arts arena

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am not the most tech savvy person, but the platform is extremely user friendly. The team at Ludus are ALWAYS very quick to respond and have helped me solve anything I needed on the platform. It is a great value, and it has saved us considerable time and money. I am able to market, fundraise, and receive donations in addition to selling tickets. Ludus really does so many things! It has been a wonderful choice for our FIne Arts Department.

Cons:

I've used other platforms, and honestly Ludus is the best out of what ive used so I really don't have any. I'm sure anyone can find something wrong with everything, but i'm very happy with it

Reasons for choosing Ludus

it was accessible and easy to use for our staff

Reasons for switching to Ludus

No one was ever available to help with anything, and when you did hear back from customer support- they were incredibly rude and treated the staff, poorly

John R.

Verified reviewer

Writing and Editing

Self-Employed

Used monthly for more than 2 years

Reviewed September 2025

Ludus: The Great and Helpful

Outstanding and so helpful. The tutorial videos are very useful. I think I like the "chat" feature the best because it is so easy to get an answer to your question in "real time."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The prompt and helpful staff...they have saved me so many times! Just so customer centered. I have never had to wait longer than 24 hours for an answer to my question. That is so wonderful.

Cons:

Sometimes I think it is a little difficult to figure out exactly where the features are located. Updating the splash page is always confusing to me. And I am not sure what all of icons stand for

SHERRY J.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 12 months

Reviewed August 2025

The spotlight is on Ludus

Love love love, I cannot sing the praises of how much I love Ludus. Well done and thank you for making an affordable program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, quality of product was great, and the number of things you can do from Ludus; email marketing, sales, donations; it's got everything you need!

Cons:

I do wish it had a device specific for check in. I don't like giving up my phone so volunteers can check people in. Though I might look into a small ipad for this purpose.

Reasons for switching to Ludus

Cost was the #1 reason I switched, 2nd was how many features you have available and I only pay for the upgrades I use and most of that is passed on to the ticket purchaser.

Jill H.

Verified reviewer

Entertainment

2-10 employees

Used monthly for more than 2 years

Reviewed August 2025

Make More of Everything with Ludus

Ludus is easy to use and offers so many extra features that make running events so much more efficient. We love the Splash page, and our donations have tripled since we began using Ludus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love all of the options that we get with Ludus. It’s not just for tickets. We run a donation and sponsorship campaign through Ludus, as well as seating chart tickets, registrations, forms, fee payments, and rental charges. That’s not even everything that Ludus does! We recently ran an email campaign through Ludus that gave us a high return.

Cons:

Figuring out the process off how to exchange tickets is a very difficult, and it seems there should be an easier way to do an exchange quickly (especially when this is happening at the box office on the night of a production).

Reasons for choosing Ludus

We chose Ludus over competitors because of the additional features and how easy it was to use right away.

Reasons for switching to Ludus

Cost or ease of use - we didn’t even realize how many extra features we would use after the switch.

Ashley B.

Verified reviewer

Education Management

501-1000 employees

Used weekly for more than 2 years

Reviewed September 2025

Ludus beyond what I bargained for!

they are the best arts support program I get to work with. The program can do everything from online ticket sales to fundraising and marketing. They even got rid of fees on all fundraisers this year, just to support arts programs!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ludus provides one place for all of my needs. It is extremely user-friendly and anytime we do run into a problem Customer service is top-notch.

Cons:

Over the years, most of my concerns have been addressed now I feel like it’s a very intuitive program to use

Reasons for choosing Ludus

Ludus said everything I needed in one spot and the website was much more user-friendly

Reasons for switching to Ludus

Too many fees, and the customer service was overwhelming in a way that was not at all helpful to the function of the program

Karin R.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Reviewed September 2025

SO glad to land on Ludus after switching ticketing companies 6+ times

From the first call I had to learn more about Ludus I knew it would be a good fit. They immediately spotted the major issues we were experiencing with our former ticketing platform and helped us resolve them when we switched. Our ever-expanding season has so many multi-faceted and complex needs and Ludus was the only one that could meet them well and within our budget.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The depth of knowledge by the customer support staff, the features available on the platform and the intuitive, easy to use interface make Ludus the winner out of all the ticketing companies I've tried.

Cons:

It was a challenge figuring out the best device/view for our volunteers to use at check in, but once we got the hang of the check in app, it was a breeze. Major improved experience for volunteers and audience members.

Reasons for switching to Ludus

We found the pricing, user interface, customer support and other features confusing and/or non-existent

Megan W.

Verified reviewer

Performing Arts

Self-Employed

Used weekly for more than 2 years

Reviewed September 2025

Ludus=Love

It was so easy to switch and set up. My parent users and patrons all love how easy it is to use and I love that it eases their stress and that if/when I need anything, a Ludus rep is always there to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ludus is so easy use and the customer service is 10+ stars!! I love being able to set up fees for productions, products, events and classes. And I LOVE the invoicing feature.

Cons:

I wish I could use Ludus to inventory more elements in my theater - like costuming and props/set and I wish the world didn’t have credit card fees.

Reasons for switching to Ludus

META partnership and by Recommendation from E. Hart

Kate V.

Verified reviewer

Performing Arts

11-50 employees

Used daily for less than 2 years

Reviewed August 2021

Customer service is outstanding

This was our first experience with an online ticketing system. Previously we had handled ticketing through a cumbersome adaptation of our music school registration system that generated an email when then had to be copied into a database. Ludus has reduced our office workload significantly. It has been a pleasure to work with [SENSITIVE CONTENT] and the rest of the team. We hope to work with them for a long time to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is clear and relatively intuitive for such a complex system, as long as you are willing to read the various help documents. The most important "feature" of the system, though, is the responsiveness of the customer support team. We have almost never requested a customization that wasn't executed quickly, or posted a question that wasn't answered almost immediately. The only time we requested a change that turned out to be a programming challenge, the team did what we needed "behind the scenes" without any problem. We have used AnywhereSeat extensively during the pandemic, and support for the inevitable issues that arise during streaming was always available when we needed it. Our patrons, most of whom are not "digital natives," have adapted to the patron interface without a lot of issues. Basically, it just works! We have not had a lot of experience yet with in-person, reserved-seat shows (thanks, COVID!), but our tests so far indicate that will work as well as the rest of the system.

Cons:

*Patron* support in AnywhereSeat needs a bit of work. We plan to ask for an FAQ document for AnywhereSeat patrons/viewers, who call us about technical issues that neither we nor Ludus have any control over. If our experience so far is any indication, our suggestions will be welcomed and acted on quickly. The Ludus reports took a bit of getting used to, but our bookkeeper has figured out how to find the information we need.

Reasons for choosing Ludus

We had extensive demos from both Ludus and Vendini (now AudienceView), and were impressed with the flexibility and responsiveness of the Ludus system and Zach's willingness to listen to and respond to our questions. Less so with Vendini, who seemed bent on giving us their pitch rather than listening to what we wanted to know. Arts People was recommended by a local theater group, but didn't have the reports we needed.

Lori D.

Verified reviewer

Primary/ Secondary Education

51-200 employees

Used weekly for more than 2 years

Reviewed September 2025

Ludus-Who Could Ask for Anything More?

Ludus allows me to ask questions that start with 'How can I...?' Many companies answer that question with 'I'm sorry but...' In all of my experiences with Ludus their team has helped me find a way to run my program effectively. I've registered camps, sold t-shirts, signed up volunteers, and of course, sold tickets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using Ludus is so easy! I appreciate that training my volunteers is finally a manageable task. With our previous system, it was so complicated that I had trouble keeping volunteers in the role of ticket sales. Now, my volunteers stick around even after their students graduate.

Cons:

I can't list a single thing I don't like about Ludus. There are many tools I haven't used yet, but I have high expectations and no reason to believe Ludus won't meet them.

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