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Ludus

Overview

Ludus 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Ludus
Ludus
5.0
(43)

Pricing

Pricing available upon request

About Ludus

Ludus is an event ticketing platform that provides organizations with a comprehensive suite of tools for managing ticket sales, marketing, fundraising, and registrations. The system enables users to create branded ticket buying experiences with options for reserved or general admission seating. Organizations can utilize box office tools for efficient walk-up sales, implement dynamic social distancing options for seating arrangements, and choose whether to pass on credit card fees to patrons or absorb them internally. The platform includes venue map creation capabilities and supports variable priced seating to accommodate different event needs.

The marketing functionality within Ludus allows organizations to craft and distribute emails to their audiences, utilizing patron and sales data to create targeted marketing campaigns. Users can schedule communications to be sent before and after events and manage comprehensive mailing lists. The fundraising tools support both one-off and recurring donations, enable the creation of fundraisers with specific goals, establish donor levels, and generate customizable donation receipts. Beyond ticketing, the Collections feature facilitates paymen...

ts for member dues, registrations, trips, venue rentals, and program advertisements through a drag-and-drop form builder that allows for custom information collection. Ludus extends its functionality to include management of season and flex passes, class registrations and payments, volunteer sign-ups and hour tracking, and streaming capabilities for live and pre-recorded content. The platform provides real-time reporting tools that generate meaningful insights into sales, registrations, and other operational data. For organizations that sell merchandise or concessions, Ludus offers retail management features including inventory control, tip collection, and sales logging by group. The system is designed with mobile optimization in mind, featuring dedicated ticketing portals and a patron-centered experience that aims to enhance customer interactions from ticket purchase through event attendance.

Ludus Screenshots

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Ludus Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Ludus Features

    • Popular features found in Ticketing
      Attendance Management
      Barcode/Ticket Scanning
      Confirmations/Reminders
      Customer Data Management
      Email Marketing
      Online Ticketing
      Onsite Ticketing
      Promotions Management
      Registration Management
      Reserved Seating
      Third-Party Integrations
      Website Management
    • More features of Ludus
      Activity Dashboard
      Billing & Invoicing
      Customizable Branding
      Customizable Forms
      Customizable Reports
      Data Import/Export
      Discount Management
      Drag & Drop
      Employee Management
      Event Calendar
      Event Management
      Kiosk Ticketing
      Mobile Access
      Mobile Ticketing
      Multi-Event
      Point of Sale (POS)
      Print-at-Home
      Reporting/Analytics
      Sales Reports
      Season Tickets
      Seating Map
      Ticket Reservations
      Wait List Management

    Ludus User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    95%

    4

    5%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.9

    Customer support

    5.0

    Functionality

    4.9

    Have you used Ludus and would like to share your experience with others?

    VR

    Verified
    Reviewer

    Primary/ Secondary Education

    2-10 employees

    Used weekly for less than 2 years

    Reviewed August 2021

    Best Ticketing System I've ever Used

    5

    I've been using Ludus for a year and what finally got me to change over was their COVID/social distancing seating. They had this and how to do refunds out to their users within a week of lockdown in March of 2020. My previous ticketing system still doesn't have either of these options in their system. Also, I can't say it enough but their customer service is worth using them. They are there to help at the time a show goes live if it is a live stream or if it is opening night, someone is just a phone call/email/webchat away.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software is the most user-friendly system I have ever used. It is quick and simple to get up and running as an administrator but also as an end-user super simple to navigate and purchase tickets from. Furthermore, I love their tutorials and their customer service is the best I've ever experienced.
    Cons:
    The only major complaint is logging out is not intuitive for some of my coworkers but this is the most nitpicky thing I can think of.

    Reasons for choosing Ludus

    Customer service and user-friendly nature.

    Reasons for switching to Ludus

    The previous ticketing system still doesn't have socially distant seating.

    Read More

    SJ

    SHERRY J.

    Verified reviewer

    Entertainment

    2-10 employees

    Used monthly for less than 12 months

    Reviewed August 2025

    The spotlight is on Ludus

    5

    Love love love, I cannot sing the praises of how much I love Ludus. Well done and thank you for making an affordable program.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use, quality of product was great, and the number of things you can do from Ludus; email marketing, sales, donations; it's got everything you need!
    Cons:
    I do wish it had a device specific for check in. I don't like giving up my phone so volunteers can check people in. Though I might look into a small ipad for this purpose.

    Reasons for switching to Ludus

    Cost was the #1 reason I switched, 2nd was how many features you have available and I only pay for the upgrades I use and most of that is passed on to the ticket purchaser.

    Read More

    JR

    John R.

    Verified reviewer

    Writing and Editing

    Self-Employed

    Used monthly for more than 2 years

    Reviewed September 2025

    Ludus: The Great and Helpful

    5

    Outstanding and so helpful. The tutorial videos are very useful. I think I like the "chat" feature the best because it is so easy to get an answer to your question in "real time."

    Ratings Breakdown

    2
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The prompt and helpful staff...they have saved me so many times! Just so customer centered. I have never had to wait longer than 24 hours for an answer to my question. That is so wonderful.
    Cons:
    Sometimes I think it is a little difficult to figure out exactly where the features are located. Updating the splash page is always confusing to me. And I am not sure what all of icons stand for

    Read More

    JH

    Jill H.

    Verified reviewer

    Entertainment

    2-10 employees

    Used monthly for more than 2 years

    Reviewed August 2025

    Make More of Everything with Ludus

    5

    Ludus is easy to use and offers so many extra features that make running events so much more efficient. We love the Splash page, and our donations have tripled since we began using Ludus.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love all of the options that we get with Ludus. It’s not just for tickets. We run a donation and sponsorship campaign through Ludus, as well as seating chart tickets, registrations, forms, fee payments, and rental charges. That’s not even everything that Ludus does! We recently ran an email campaign through Ludus that gave us a high return.
    Cons:
    Figuring out the process off how to exchange tickets is a very difficult, and it seems there should be an easier way to do an exchange quickly (especially when this is happening at the box office on the night of a production).

    Reasons for choosing Ludus

    We chose Ludus over competitors because of the additional features and how easy it was to use right away.

    Reasons for switching to Ludus

    Cost or ease of use - we didn’t even realize how many extra features we would use after the switch.

    Read More

    MW

    Megan W.

    Verified reviewer

    Performing Arts

    Self-Employed

    Used weekly for more than 2 years

    Reviewed September 2025

    Ludus=Love

    5

    It was so easy to switch and set up. My parent users and patrons all love how easy it is to use and I love that it eases their stress and that if/when I need anything, a Ludus rep is always there to help.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ludus is so easy use and the customer service is 10+ stars!! I love being able to set up fees for productions, products, events and classes. And I LOVE the invoicing feature.
    Cons:
    I wish I could use Ludus to inventory more elements in my theater - like costuming and props/set and I wish the world didn’t have credit card fees.

    Reasons for switching to Ludus

    META partnership and by Recommendation from E. Hart

    Read More

    AB

    Ashley B.

    Verified reviewer

    Education Management

    501-1000 employees

    Used weekly for more than 2 years

    Reviewed September 2025

    Ludus beyond what I bargained for!

    5

    they are the best arts support program I get to work with. The program can do everything from online ticket sales to fundraising and marketing. They even got rid of fees on all fundraisers this year, just to support arts programs!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ludus provides one place for all of my needs. It is extremely user-friendly and anytime we do run into a problem Customer service is top-notch.
    Cons:
    Over the years, most of my concerns have been addressed now I feel like it’s a very intuitive program to use

    Reasons for choosing Ludus

    Ludus said everything I needed in one spot and the website was much more user-friendly

    Reasons for switching to Ludus

    Too many fees, and the customer service was overwhelming in a way that was not at all helpful to the function of the program

    Read More

    KR

    Karin R.

    Verified reviewer

    Entertainment

    2-10 employees

    Used daily for less than 12 months

    Reviewed September 2025

    SO glad to land on Ludus after switching ticketing companies 6+ times

    5

    From the first call I had to learn more about Ludus I knew it would be a good fit. They immediately spotted the major issues we were experiencing with our former ticketing platform and helped us resolve them when we switched. Our ever-expanding season has so many multi-faceted and complex needs and Ludus was the only one that could meet them well and within our budget.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The depth of knowledge by the customer support staff, the features available on the platform and the intuitive, easy to use interface make Ludus the winner out of all the ticketing companies I've tried.
    Cons:
    It was a challenge figuring out the best device/view for our volunteers to use at check in, but once we got the hang of the check in app, it was a breeze. Major improved experience for volunteers and audience members.

    Reasons for switching to Ludus

    We found the pricing, user interface, customer support and other features confusing and/or non-existent

    Read More

    KV

    Kate V.

    Verified reviewer

    Performing Arts

    11-50 employees

    Used daily for less than 2 years

    Reviewed August 2021

    Customer service is outstanding

    5

    This was our first experience with an online ticketing system. Previously we had handled ticketing through a cumbersome adaptation of our music school registration system that generated an email when then had to be copied into a database. Ludus has reduced our office workload significantly. It has been a pleasure to work with [SENSITIVE CONTENT] and the rest of the team. We hope to work with them for a long time to come.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The user interface is clear and relatively intuitive for such a complex system, as long as you are willing to read the various help documents. The most important "feature" of the system, though, is the responsiveness of the customer support team. We have almost never requested a customization that wasn't executed quickly, or posted a question that wasn't answered almost immediately. The only time we requested a change that turned out to be a programming challenge, the team did what we needed "behind the scenes" without any problem. We have used AnywhereSeat extensively during the pandemic, and support for the inevitable issues that arise during streaming was always available when we needed it. Our patrons, most of whom are not "digital natives," have adapted to the patron interface without a lot of issues. Basically, it just works! We have not had a lot of experience yet with in-person, reserved-seat shows (thanks, COVID!), but our tests so far indicate that will work as well as the rest of the system.
    Cons:
    *Patron* support in AnywhereSeat needs a bit of work. We plan to ask for an FAQ document for AnywhereSeat patrons/viewers, who call us about technical issues that neither we nor Ludus have any control over. If our experience so far is any indication, our suggestions will be welcomed and acted on quickly. The Ludus reports took a bit of getting used to, but our bookkeeper has figured out how to find the information we need.

    Reasons for choosing Ludus

    We had extensive demos from both Ludus and Vendini (now AudienceView), and were impressed with the flexibility and responsiveness of the Ludus system and Zach's willingness to listen to and respond to our questions. Less so with Vendini, who seemed bent on giving us their pitch rather than listening to what we wanted to know. Arts People was recommended by a local theater group, but didn't have the reports we needed.

    Read More

    JV

    John V.

    Verified reviewer

    Performing Arts

    201-500 employees

    Used other for less than 12 months

    Reviewed August 2021

    Ludus is the way to go for school/community performing arts centers.

    5

    We solved to big issues for my events. The first is that we are easily providing the option to use a credit card and purchase tickets online ahead of time via Ludus. This reduces wait times on the day of the performance and provides options for our audience to purchase with methods other than cash. The second problem we solved is that by using ludus, and a bocca systems printer we are no longer having to throw away unused tickets that were printed specifically for the show. We print exactly what we need and use their generic ticket stock. This is better for the environment and our budget.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like that its easy to set up and get started. There is a minimal amount of paperwork that needs to be done. The best part is its easy for your audience/the general public to use. With other companies at a previous theatre I worked for. I remember that transition to online ticketing encountering a ton of problems with the audience not understanding how to use the system and making mistakes. So I was preparing myself for a similar experience when I decided to make the transition to Ludus at my current job. I was pleasantly surprised that I had no complaints, or issues with audience members using the Ludus Platform. I also love the customizable splash page. All around it was a great experience and very low stress.
    Cons:
    This is by no means a deal breaker for me. The reporting features are a little clunky and while they do offer a lot of customization there are still a few reports that don't exist. I had to print multiple reports to meet record keeps requirements.

    Reasons for choosing Ludus

    It was cheaper to use Ludus, and we liked that Ludus works with a lot of schools.

    Read More

    LD

    Lori D.

    Verified reviewer

    Primary/ Secondary Education

    51-200 employees

    Used weekly for more than 2 years

    Reviewed September 2025

    Ludus-Who Could Ask for Anything More?

    5

    Ludus allows me to ask questions that start with 'How can I...?' Many companies answer that question with 'I'm sorry but...' In all of my experiences with Ludus their team has helped me find a way to run my program effectively. I've registered camps, sold t-shirts, signed up volunteers, and of course, sold tickets.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Using Ludus is so easy! I appreciate that training my volunteers is finally a manageable task. With our previous system, it was so complicated that I had trouble keeping volunteers in the role of ticket sales. Now, my volunteers stick around even after their students graduate.
    Cons:
    I can't list a single thing I don't like about Ludus. There are many tools I haven't used yet, but I have high expectations and no reason to believe Ludus won't meet them.

    Read More

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