OnVoard 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if OnVoard is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

OnVoard

4.3

(11)

Pricing

Pricing available upon request

About OnVoard

OnVoard is an ecommerce marketing platform. It helps merchants grow their store revenue with minimal work. The platform caters to a range of ecommerce businesses, from small online stores to large enterprises. It provides a suite of marketing tools to drive sales and customer engagement.

The platform offers seven marketing applications. These include email marketing, an AOV progress bar, back in stock notifications, reviews, a rewards and loyalty program, a product recommender, and customizable pop-ups. These features work together to help merchants optimize their marketing efforts and boost their bottom line. OnVoard integrates with leading ecommerce platforms such as Shopify, BigCommerce, EasyStore, and Wix, making it easy for businesses to implement and manage their marketing campaigns.

OnVoard Screenshots

OnVoard Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

OnVoard Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of OnVoard
Campaign Management
Campaign Planning
Customer Database
Customer Profiles
Email Campaign Management
Email Marketing
Engagement Tracking
List Management
Loyalty Program
Monitoring
Multi-Campaign
Personalization
Product Recommendations
Real-Time Analytics
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
Rewards Management
Template Management

OnVoard User Reviews

Overall Rating

4.3

Ratings Breakdown

55%

36%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.5

Verified

Reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Reviewed February 2022

Fantastic App, would highly recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very easy to use and does everything we want it to do. The customer support team are very helpful and responsive

Cons:

Would like to have more options to design the buttons and fonts.

Angeline K.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed January 2022

Wish we went onvoard earlier. It's been great so far!

We had issues trying to gather reviews effectively for our products and our site. Using Onvoard has definitely addressed those issues and it has definitely made a difference in social proofing our products and our brand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a review app that would easily be integrated into the web platform we're using. Onvoard was just that. To our delight, the app itself is so flexible in terms of determining timing, frequency, and setup of review prompts. All our queries were met with ease and swiftly responded to. We especially wanted a review prompt that either pops up into a webpage or in-email (but later found out why this was risky), sent after a certain trigger, and will easily be integrated into our site.

Cons:

It would be nice to have an automated weekly "round-up" of reviews. Sometimes we do forget we're running Onvoard and we don't check it. So a small reminder of "the stats of reviews" we've collected in the past week would be a nice indication. Also, showing these star ratings on Google search page would be a great plus. Would also be great if Onvoard + Easystore has some sort of discount code creation flow that is specific to certain reviewers.

Reasons for switching to OnVoard

The app had too many limitations which did not make reviewing easy (eg. logging in to account first, finding the product, adding a review). It was also too limited in terms of type of review (bad, okay, good vs 5 star scale).

Graham H.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Poor service

I reached out to customer service - [sensitive content hidden] - what I got was a passive aggressive smart mouth response - instantly made my mind up to ditch the software. Lucky it’s in email because it was not the professional response you would normally get from a business you are reaching out for help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product was as expected for points. I was able to set it up easy enough albeit instructions on the widget were challenging

Cons:

You pay a monthly fee - then for each paid transaction that counts as one of your 200 orders. If that customer is not a member no points. That’s fine but you very quickly then get pushed to a higher paying bracket whether you like it or not.

Reasons for switching to OnVoard

Poor instructions on how to use and implement the product

Verified

Reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed January 2022

Simple to use, very friendly for small business

Back in stock helps us a lot. I can know what's people want now and don't have to stock too much.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Friendly trial experience, very functional, great customer service. It really solved my problem.

Cons:

Sometimes it can't show really exactly, thus some customers think it didn't work well. But it doesn't really matter.

Jaynell L.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 12 months

Reviewed February 2022

Review Feature

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reviews. The main purpose of subscribing was because of this feature.

Cons:

I would hope to receive a notification emails when someone submitted a review. I'll always have to check via OnVoard console. I'm not sure if I couldn't find the setting to do it, or it's not available to do so. Kindly let me know how if it's doable. And, I also hope that reviews could be shared to social platforms. I have seen other websites having reviews feature with the share button and I thought it might be a good tool for business owners to share on our FB/ IG accounts.

Kaya R.

Verified reviewer

Retail

Self-Employed

Used daily for less than 6 months

Reviewed January 2022

Love this app and highly recommend it

Generally love the app - it’s perfect for what I need on my website. I also highly commend the support team for their quick responses to my queries.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely love this app! It's really easy to use, quick to set up and has various customization options (three very important points for me as a small business owner). The support is also amazing - I had a few questions and the response was very quick. Absolutely recommend this app.

Cons:

I’ve used this app for a few months and can’t think of any negatives at present

Mary L.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed January 2022

Fantastic product - generates lots of revenue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is comprehensive and reasonably priced. It works as expected every time, and the customer service is always timely and spot on.

Cons:

I have found nothing wrong with this product

Thomas D.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 6 months

Reviewed January 2022

Rich features, fairly priced, great support

Amazing. Brilliant app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Packed full of features. Allowed us to replace 2-3 apps we were using, with OnVoard. The support is great, helped get us set up and understand the app.

Cons:

Only that some elements were a little difficult to understand regarding the process of set up initially and I work in online marketing and ecommerce, web design also, however, once explained by support it's fairly easy to use.

Reasons for switching to OnVoard

Cost, and the features

Fanny L.

Verified reviewer

Cosmetics

Self-Employed

Used weekly for less than 2 years

Reviewed January 2022

Great app!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helps me a lot to manage the storage of certain products. The automatic notifications to costumer is a real time-saver!

Cons:

I wish the notification could be sent faster…

rendy w.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Reviewed January 2020

My Review

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

easy to integrate value of money easy to connect with easystore

Cons:

don't have rating system so I need to use easystore app to make my users rate the product. in that way, user cannot directly give a rating in email

Vendor Response

Thank you for your review! Yes product reviews is in my roadmap and is something that I am currently working on. The next version of OnVoard, slated to be released in a few months time, will be 10X better and includes: - Drag and drop email editor - Product reviews - User segmentation - Multi-steps workflows with branch logics This would allow you to fully control the outlook (using the editor) and workflow of your emails when asking for product reviews. I'll shortly follow up to show you some screenshots for a little sneak preview.

Replied January 2020

Showing 1 - 10 of 11 Reviews

See All Reviews