BusinessOptix 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BusinessOptix

4.8

(8)

Pricing

Pricing available upon request

About BusinessOptix

BusinessOptix is a business process management and transformation suite that provides operational visibility into how business processes, people, and technology interact. This allows organizations to visualize and understand the flow of activities, interaction of technology, involvement of participants, and exchange of information. This visibility and understanding allow for informed insights on how a business could run more effectively.

Our clients use BusinessOptix to create a digital copy of their enterprise with holistic models linking strategy to key processes. They leverage our process discovery, modeling, simulation, and reporting tools to identify the most valuable improvement opportunities and deliver on their transformation goals. With a holistic view of their operations and customer journey, our clients can identify and deliver improvements that increase value for customers, employees, and shareholders without introducing undue risk. By becoming an insights-driven organization, they can become more competitive, resilient, and thrive in today’s complex, volatile, and uncertain environment.

BusinessOptix serves a diverse customer base across industries, including financ...

BusinessOptix Screenshots

BusinessOptix Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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BusinessOptix Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of BusinessOptix
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad hoc Reporting
AI/Machine Learning
Alerts/Notifications
API
Audit Management
Audit Trail
Benchmarking
Business Process Control
Business Rules Management
Charting
Commenting/Notes
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Database Support
Data Blending
Data Capture and Transfer
Data Connectors
Data Discovery
Data Extraction
Data Management
Data Mapping
Data Migration
Data Mining
Data Storage Management
Data Synchronization
Data Transformation
Data Visualization
Decision Support
Demand Forecasting
Document Storage
Forecasting
For Education
For Healthcare
Forms Automation
Forms Management
For Retail
Graphical Workflow Editor
Interactive Reports
Key Performance Indicators
Metadata Management
Modeling & Simulation
Monitoring
Multiple Data Sources
Natural Language Search
No-Code
Performance Metrics
Predictive Analytics
Process Change Tracking
Process Modeling & Designing
Profitability Analysis
Publishing/Sharing
Query Builder
Real-Time Analytics
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Relational Display
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Scheduled/Automated Reports
Scorecards
Search/Filter
Secure Data Storage
Self-service Analytics
Single Sign On
Storytelling
Strategic Planning
Task Progress Tracking
Templates
User Management
Version Control
Visual Analytics
Visual Discovery
Widgets

BusinessOptix Integrations

Jira

SAP Signavio

Chorus

SS&C Blue Prism

Lucidchart

ServiceNow

See all 7 integrations

BusinessOptix User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.4

Value for money

4.9

Customer support

4.6

Functionality

4.6

Have you used BusinessOptix and would like to share your experience with others?

Mark B.

Verified reviewer

Management Consulting

10000+ employees

Used monthly for more than 2 years

Reviewed October 2021

Using BusinessOptix for process mapping and improvement with consultancy customers.

We have used BusinessOptix as a tool to support our consultancy work. It has been a productivity tool as we have been able to produce process maps and associated reports more efficiently than with other tools (such as PowerPoint or Visio). It allows data capture and the production of reports which can be provided to customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For us our main use has been to process map key customer processes and to include these in relevant customer documents and references. The tool is easy to use and can be used live with the customer. We can give the customer access to review and comment on the processes (and the supporting information we are recording). This provides a controlled way of working. Customers have their own preferred means of providing management systems information to their personnel from use of WORD documents and SharePoint, to bespoke software such as BusinessOptix. We have been able to use the output from BusinessOptix when creating materials for customers. We have also used the transformation mapping feature in BusinessOptix as input to strategic planning and to communicate the plans to others.

Cons:

The number of features in BusinessOptix has grown over the years we have licensed the software and one of the challenges we have is keeping up with all the developments and added features. While the basic use requires little training, using the tool to its maximum capabilities does need training and time / use to build the expertise. BusinessOptix do support this.

Reasons for choosing BusinessOptix

Because BusinessOptix provided a tool which allowed us to map processes more efficiently and easily. It had other functions for collecting data on the processes which supported in the development of Management Systems documents and materials.

Reasons for switching to BusinessOptix

The time taken to draw process maps in other tools was excessive. We had to collect information on the processes in other tools. We needed a better solution to be more effecient.

Jon C.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed October 2021

Excellent platform for your business operating system, digital twin or corporate IP

Excellent company to work with. Responsive and available - good sharing of insights and best practices with other BusinessOptix customers / users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to capture our corporate IP and use it to deliver our services to customers. Where our consulting changes the way a customer operates then it's invaluable tool to (1) draw out the new ways of working / process (together with additional context) and (2) share with customers for collaboration. The scenario modelling capability is incredibly powerful showing the benefits of new paths or process improvements.

Cons:

The platform is incredibly flexible and configurable so sometimes it's hard to keep up to date with the ongoing improvements or know which piece of functionality is best suited to use for my needs.

Reasons for choosing BusinessOptix

Responsiveness of BusinessOptix team. Value for money. Collaboration capability. Scenario modelling.

Reasons for switching to BusinessOptix

Ease of use. Collaboration capability. Scenario modelling.

Blessed J.

Verified reviewer

Computer & Network Security

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

Powerful Tool for Business Transformation

BusinessOptix has been positive, leveraging its strengths in business process management and digital transformation to drive improvement initiatives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BusinessOptix is a powerful tool for business transformation, process improvement, and digital transformation.

Cons:

While BusinessOptix offers powerful features and capabilities, it can require significant time and effort to fully master and leverage its functionality effectively.

Vendor Response

Thank you for sharing your thoughtful review and for highlighting the impact BusinessOptix has had on your business transformation and improvement initiatives. We are pleased to hear that our platform is supporting your efforts in process improvement and digital transformation. Your recognition of our strengths in these areas reflects our ongoing commitment to delivering meaningful value through robust capabilities. We also appreciate your feedback regarding the learning curve. While our feature set is comprehensive by design, we understand that adopting a powerful tool requires time and support. If you or your team would benefit from hands-on training, we would be more than happy to assist. Our customer success team is here to ensure you get the most value from the platform. Thank you again for choosing BusinessOptix. We look forward to supporting your continued success. —The BusinessOptix Team

Replied July 2025

Roger W.

Verified reviewer

Management Consulting

51-200 employees

Used daily for more than 2 years

Reviewed November 2021

The best tool for designing processes and deploying them across a distributed organisation

I have used Business Optix over 10 years and it is my go-to product for Enterprise Architecture and Business Process design and documentation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can be used "out of the box" and provides a wide range of outpu choices seamlessly switching between visual and textual outputs.

Cons:

Not all funcionality is completely intuitive and some functions need formal training

Reasons for choosing BusinessOptix

Oscure pricing and licsensing

Reasons for switching to BusinessOptix

Ease of use and increased functionality

Kennedy K.

Verified reviewer

Information Services

5001-10000 employees

Used monthly for more than 2 years

Reviewed November 2021

BuisnessOptix - Best In Class

My overall experience has been excellent, they have a great understanding of their customers requirements and work very hard to ensure that the product is being used to its maximum potential. They are collaborative and consultative and have some great partners which is a key value add.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BusinessOptix provides a best in class BPM platform, the cloud platform provides consistent detailed curated, and a easily accessible view into the key business processes that impacts all aspects of a businesses ability to to grow and transform. BusinessOptix's functionality provides the opportunity to really establish and maintain a target operating model, and identify and manage business issues that have huge impact to the success of businesses, this includes potential data quality and flow issues, risk exposure and customer journey and experience. More recently, BusinessOptix have been focussed on providing 'Digital Twin' capabilities allowing users to create a virtual copy of their organisation to deliver digital transformation.

Cons:

BusinessOptix have focussed a great deal on the user experience and functionality over the past couple of years and as a result those elements of the platform have improved.

Reasons for choosing BusinessOptix

We were using Visio, i think that explains reason.

Alan C.

Verified reviewer

Accounting

10000+ employees

Used daily for less than 2 years

Reviewed October 2021

BOx and Transformation

Excellent support from them for learning best practices from other users

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use by anyone and simple to publish what work is done

Cons:

Nothing negative - loaded with features so it can take time to take advantage of everything

Reasons for switching to BusinessOptix

Overall capability to meet needs

Matt C.

Verified reviewer

Management Consulting

51-200 employees

Used weekly for more than 2 years

Reviewed October 2021

Sophisticated tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows collaboration. Enabled capturing extra data against processes. Can link processes, data and systems

Cons:

Sophistication of tool means that sometimes not all capability is used

Lorraine K.

Verified reviewer

Management Consulting

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed February 2022

Process Modelling

Definitely a very useful product to have in your toolkit and one which will remain relevant for years to come.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Business Optix allows us to create clear and effective processes which reflect and support our internal teams, but more importantly, allows us to delight our customers.

Cons:

This product is so feature rich, that it does take a little while to get a full appreciation for all the features. There is however good provision of training and online resources and the team is very responsive too.

Showing 1 - 8 of 8 Reviews