Guest Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Guest Suite

4.7

(3)

Pricing

Pricing available upon request

About Guest Suite

Guest Suite is a local marketing platform designed to help businesses manage online visibility and customer feedback. It centralizes review management, local presence optimization, and customer satisfaction measurement within a single interface. It is suitable for businesses across industries such as retail, mobility, tourism, real estate, and service sectors.

The platform includes three main components. Review management allows businesses to collect, analyze, and respond to customer reviews across various platforms, with AI-powered response features. Presence management enables the creation, modification, and optimization of Google business listings and information across multiple platforms to enhance local search visibility. Feedback management provides customizable surveys to measure customer satisfaction and gather insights.

Guest Suite also includes analytics dashboards for tracking performance metrics and identifying areas for improvement. Competitive analysis tools allow businesses to benchmark their performance against others. A mobile application supports review management on the go.

Guest Suite Screenshots

Guest Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Visibilité locale

Pricing available upon request

Plan includes:

Creation And SEO Optimization Of Google Listings
Distribution Of Information On 27 Platforms, Directories, Networks & GPS
Access To Statistics For The Last 18 Months
Access To A Resource And Help Base

Standby Pack

Pricing available upon request

Plan includes:

Centralization Of Reviews From Platforms With Search Filters
Alerts On Reviews Via Email Or SMS
Ability To Respond To Reviews Via Interface And AI

Star Pack

Pricing available upon request

Plan includes:

Unlimited, Fully Customizable Satisfaction Surveys (Logo, Colors, Questions, Etc.)
Distribution Of Surveys Via Relevant Collection Channels
Distribution Of Reviews On Important Platforms
Launch Meeting

Visibility Pack

Pricing available upon request

Plan includes:

Launch And Training Meetings

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Guest Suite Features

Popular features found in Brand Management
Approval Process Control
Artwork Management
Brand Tracking
Campaign Management
Change Management
Collaboration Tools
Content Management
Customizable Branding
Customizable Templates
Project Management
Workflow Management
More features of Guest Suite
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
API
Automated Responses
Brand Management
Campaign Analytics
CES Survey Structure
Commenting/Notes
Competitive Analysis
Conversion Tracking
CRM Integration
CSAT Survey Structure
Customer Advocacy
Customer Database
Customer Experience Management
Customer Segmentation
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Email Management
Email Marketing
Email Templates
Employee Advocacy
Engagement Tracking
Feedback Management
Gamification
Generative AI
Keyword Tracking
Monitoring
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Language
Multi-Location
Negative Feedback Management
NPS Survey Structure
Performance Metrics
Predictive Analytics
Process/Workflow Automation
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Reputation Management
Response Management
Review Badge Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Scoring
Sentiment Analysis
SEO Management
Single Sign On
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
White Label
Widgets

Guest Suite Integrations

Google My Business Post Scheduler

WordPress

Typeform

Misterbooking PMS

Kepler

Trustpilot

See all 7 integrations

Guest Suite User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

5.0

Customer support

5.0

Functionality

3.7

Have you used Guest Suite and would like to share your experience with others?

Paul ..

Verified reviewer

Textiles

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2025

Super outil de gestion des avis et fiches Google

Logiciel simple d'utilisation, qui permet d'aller très loin dans la gestion des avis mais surtout dans l'analyse de la satisfaction client grâce à la nouvelle analyse sémantique. Un accompagnement au top, toujours dispo !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Logiciel ultra intuitif et ergonomique. Pratiquement 90% de ma gestion d'e-réputation est automatisé. Je n'ai jamais besoin de m'en soucier. Que ce soit la collecte d'avis ou la réponse aux avis, tout se fait automatiquement.

Cons:

Pas la possibilité de publier ou faire des posts directement sur les réseaux sociaux pour mettre en avant les avis.

Florian B.

Verified reviewer

Professional Training & Coaching

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Une solution de gestion de e-réputation efficace

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Les avis issus de nombreuses plateformes d'avis rassemblés sur une seule page, la possibilité de répondre aux avis directement depuis l'outil sur certaines plateformes, les enquêtes de satisfaction personnalisables

Cons:

L'interface pas toujours très intuitive et assez vieillissante sur certains écrans de l'outil

Morgane V.

Verified reviewer

Consumer Goods

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed September 2022

Outil recueil avis clients

Ratings Breakdown

Ease of use

Functionality

Pros:

L'enquête est personnalisable et permet d'aborder tous les points nécessaires au recueil de l'avis client. La version booster est un vrai plus. Il est très facile de répondre aux avis déposés par les clients. Le service client est plutôt réactif et vous accompagne si vous rencontrez des problèmes dans la configuration ou l'envoi d'enquêtes.

Cons:

Attention à bien rentrer les bonnes informations lors de l'import pour avoir un suivi des clients que vous allez solliciter à plusieurs reprises.

Showing 1 - 3 of 3 Reviews