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Wazzup

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Overview

Wazzup 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Wazzup
Wazzup
3.0
(2)

Pricing

Starting at €16.00 per month

About Wazzup

Wazzup is an online solution that integrates all ways of interacting with customers into your CRM system. You can easily connect WhatsApp, WhatsApp Business, Instagram, Telegram and other popular instant messengers to different CRM systems to consolidate messages from customers in a unified portal. Additionally, the system sends automatic notifications about orders, payments and deliveries, simplifying management and improving customer service. Integration of Wazzup with CRM systems improve response to requests, creation of tasks and requests, as well as automation of work processes.

Wazzup Screenshots

0
0
1
2

Wazzup Pricing and Plans

Starting price: €16.00 per month
Free Trial
Free Version

Basic

16.00

per user, per month

Plan includes:

  • CRM integration
  • 100 chats per month

Pro

36.00

per month

Plan includes:

  • CRM integration
  • Can initiate chat with client
  • Up to 500 chats per month

Max

72.00

Plan includes:

  • CRM integration
  • Can initiate chat with client
  • Unlimited chats
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Wazzup Features

  • Popular features found in Integration
    API
    Configurable Workflow
    Dashboard
    Data Connectors
    Data Extraction
    Data Import/Export
    Data Management
    Multiple Data Sources
    Reporting/Analytics
    Third-Party Integrations
    Web Services
    Workflow Management
  • More features of Wazzup
    Access Controls/Permissions
    Activity Tracking
    Alerts/Escalation
    Application Management
    Automated Responses
    Automated Scheduling
    Campaign Planning
    Communication Management
    Contact Management
    CRM
    CRM Integration
    Database Support
    Data Capture and Transfer
    Data Mapping
    Data Storage Management
    Data Synchronization
    Data Visualization
    Data Warehouse
    Document Management
    Event Logs
    Integrations Management
    Mass Texting
    Message Personalization
    Metadata Management
    Mobile Access
    Monitoring
    Real-Time Data
    Real-Time Reporting
    Real-Time Updates
    Scheduled Messaging
    Search/Filter
    SMS Messaging
    SSL Security
    Transaction Management
    Widgets

Wazzup Integrations

Kommo
Kommo
Zoho Flow
Zoho Flow
Pipedrive
Pipedrive
Planfix
Planfix
1CRM
1CRM
Bitrix24
Bitrix24

See all 7 integrations

Wazzup User Reviews

Overall Rating

3.0

Ratings Breakdown

5

50%

4

0%

3

0%

2

0%

1

50%

Secondary Ratings

Ease of Use

3.0

Value for money

3.5

Customer support

3.0

Functionality

3.0

Have you used Wazzup and would like to share your experience with others?

iC

ilya C.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

How OnlineSim Company uses the Wazzup service

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Quick integration of the CRM system (Bitrix24) with all messengers. This allows to control all sales and communications in one app
Cons:
we didn't find any disadvantages of the system

Read More

ÓP

Óscar P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Corre en la dirección contraria

1

Mi experiencia con Wazzup ha sido un absoluto desastre. Contraté su servicio esperando una solución eficiente para la gestión de chats en mi empresa, pero lo que obtuve fue un caos total. Desde el principio, el sistema tenía un fallo grave: todos los empleados podían ver chats que no les correspondían, algo completamente inaceptable en cualquier herramienta profesional. Intenté comunicarme con su soporte técnico, pero lo único que recibí fueron respuestas repetitivas, excusas interminables y una serie de pruebas absurdas que, después de horas de pérdida de tiempo, no llevaron a ninguna solución. Me pidieron capturas, vídeos, ejemplos, más capturas, más ejemplos… y cuando pensaba que al fin iban a hacer algo, simplemente me pedían MÁS pruebas. Como si yo tuviera que hacer el trabajo de su equipo de desarrollo. Después de toda esta pesadilla, pedí la cancelación de mi cuenta y el borrado de mis datos. ¿Y qué recibí? Más rodeos. Más ‘espera a que lo revise el especialista’. Más excusas. Básicamente, una empresa que no solo vende un producto que no funciona como debería, sino que además te convierte en su tester involuntario y te hace perder el tiempo sin ofrecer soluciones reales. Si estás pensando en usar Wazzup, mi consejo es simple: corre en la dirección contraria. Ahórrate el tiempo, el dinero y la frustración. Hay alternativas mucho más serias y profesionales en el mercado.

Ratings Breakdown

1
Ease of use
2
Value for money
1
Customer support
1
Functionality
icon
Pros:
Nada, ha sido un caos desde el primer momento, te marean diciéndote que te solucionarán los millones de problemas y nunca llega la solución.
Cons:
Servicio bueno hasta que pagas. En ese momento empieza el caos.

Reasons for switching to Wazzup

Porque prometían ser mucho mejores y solucionar un montón de problemas.

Read More

Showing 1 - 2 of 2 Reviews

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