CustomGPT.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CustomGPT.ai

3.3

(3)

Pricing

Starting at $99.00 per month

About CustomGPT.ai

CustomGPT.ai is the #1 no-code platform for creating custom AI agents that deliver instant, accurate answers from your business information. Trusted by leaders like MIT and Bernalillo County, CustomGPT.ai automates 90%+ of inquiries, boosts productivity by 80%, and provides 24/7 support. With industry-leading accuracy, seamless integration, and enterprise-grade security, it’s perfect for industries like legal, education, and manufacturing.

CustomGPT.ai Screenshots

CustomGPT.ai Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Standard

$99.00

flat rate, per month

Plan includes:

10 custom chatbots (projects)
5000 pages/chatbot
60 million words content
1000 queries/month
3 members in team
Basic Analytics
OpenAI API
Helpdesk Support

Premium Plan

$499.00

flat rate, per month

Plan includes:

100 custom chatbots (projects)
20,000 items/chatbot
300 million words stored
5000 GPT-4 queries/month
5 members in team
OpenAI API
One on One Support
Remove CustomGPT.ai Branding
Remove PII
OCR

Enterprise

Pricing available upon request

Plan includes:

Custom number of chatbots (projects)
Content size and queries based on enterprise needs
Customized features needed by the enterprise

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CustomGPT.ai Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of CustomGPT.ai
Activity Dashboard
AI Copilot
Alerts/Escalation
API
Canned Responses
Content Generation
Customer Experience Management
Customizable Branding
Data Extraction
Data Storage Management
Document Management
For eCommerce
Live Chat
Machine Learning
Monitoring
Multi-Channel Communication
Multi-Language
Multiple Data Sources
Personalization and Recommendation
Process/Workflow Automation
Prompt Engineering
Reporting/Analytics
Role-Based Permissions
Search/Filter
Third-Party Integrations
Transcripts/Chat History
Trend Analysis

CustomGPT.ai Integrations

Zapier

Google Drive

Confluence

HubSpot Marketing Hub

HubSpot CMS Hub

Zendesk AI

See all 10 integrations

CustomGPT.ai User Reviews

Overall Rating

3.3

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.7

Have you used CustomGPT.ai and would like to share your experience with others?

stephen r.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for free trial

Reviewed November 2024

Great Time Saving Product to Increase Engagement with your Site Visitors

Really happy with how easy it is to leverage the demo tool to learn more about the numerous ways to utilize an AI agent on my site. Support has been fantastic and I am very impressed with the security of this tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to set up Great customer set up Lots of great support documentation available

Cons:

The monthly and annual plans are more expensive than other AI agent and chatbot options.

Nahid H.

Verified reviewer

Internet

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed October 2023

Not the best, not the worst

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I think the UI was quite nice, and not too clunky compared to other chatbot builders

Cons:

It seems to be much more expensive than any other chatbot builder ive seen

Reasons for choosing CustomGPT.ai

I tried it for a few months until I realised that it's way more expensive than others for the same set of features

Josh M.

Verified reviewer

Telecommunications

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed May 2024

Struggling with Service... My Frustrating Experience with CustomGPT Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their support will reply if you email them usually.

Cons:

Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on.

Showing 1 - 3 of 3 Reviews