1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Support Software

/

Cobbai

Overview

Cobbai 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Cobbai is right for your organization?

Our Customer Support Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Cobbai
Cobbai

No reviews yet

Pricing

Starting at $399.00 per month

About Cobbai

Cobbai is designed for customer service teams seeking smarter, faster, and more efficient ways to support their customers. Whether it is a small business looking to automate repetitive tasks or an enterprise aiming to scale personalized interactions, Cobbai’s advanced AI agents—Front, Companion, and Analyst—are built to meet their needs.

Front: Created for businesses with high customer interaction volumes, Front is a conversational AI agent that autonomously guides customers through pre-sales questions, post-sales support, and case updates, ensuring fast and accurate responses 24/7.

Companion: Made for customer service teams, Companion enhances agent productivity by drafting thoughtful responses, providing on-demand knowledge, and surfacing sales opportunities—so agents can focus on delivering exceptional service.

Analyst: Designed for operations-focused teams, Analyst works behind the scenes to optimize workflows, intelligently route tickets, and share actionable insights with support, marketing, and product teams.

Cobbai’s platform is built to provide personalized guidance for every customer service scenario. Users can deploy their agents where they’re needed most—whether in...

live chat, email, or self-service portals—while maintaining full control over their operations. The intuitive training and monitoring tools ensure AI agents continue to learn and improve, adapting to the unique needs of the business. With Cobbai, businesses benefit from fast implementation, seamless integrations with popular helpdesk platforms, and expert support at every step of the way.

Cobbai Screenshots

0
0
1

Cobbai Pricing and Plans

Starting price: $399.00 per month
Free Trial
Free Version

Essential

$399.00

usage based, per month

No plan information available

    Advanced

    $599.00

    usage based, per month

    No plan information available

      Enterprise

      Pricing available upon request

      No plan information available

        Advisor Get Price CTA Image

        Confused about pricing? We've got you covered.

        Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

        Cobbai Features

        • Popular features found in Customer Support
          CRM
          Email Management
          Knowledge Base Management
          Live Chat
          Service Level Agreement (SLA) Management
        • More features of Cobbai
          Access Controls/Permissions
          Activity Dashboard
          Activity Tracking
          AI Copilot
          Alerts/Escalation
          Alerts/Notifications
          API
          Automated Routing
          Autoresponders
          Chatbot
          Chat/Messaging
          Collaboration Tools
          Commenting/Notes
          Conditional Generation
          Configurable Workflow
          Content Generation
          Content Library
          Conversation Intelligence
          Customer Communication
          Customer History
          Customer Segmentation
          Customizable Fields
          Customizable Forms
          Customizable Reports
          Customizable Templates
          Dashboard
          Data Augmentation
          Data Extraction
          Data Import/Export
          Data Security
          Data Visualization
          Email Alerts
          Email Templates
          Event Triggered Actions
          Feedback Management
          For eCommerce
          For Sales Teams/Organizations
          Full Text Search
          Help Desk Management
          Inbox Management
          Interaction Tracking
          Key Performance Indicators
          Knowledge Management
          Language Detection
          Machine Learning
          Monitoring
          Multi-Channel Communication
          Multi-Language
          Multiple Data Sources
          Natural Language Processing
          Online Forums
          Performance Metrics
          Personalization and Recommendation
          Predictive Analytics
          Process/Workflow Automation
          Prompt Engineering
          Queue Management
          Real-Time Analytics
          Real-Time Data
          Real-Time Monitoring
          Real-Time Notifications
          Real-Time Reporting
          Reporting/Analytics
          Reporting & Statistics
          Role-Based Permissions
          Search/Filter
          Self Service Portal
          Sentiment Analysis
          Support Ticket Management
          Surveys & Feedback
          Tagging
          Task Automation
          Text Summarization
          Third-Party Integrations
          Transformer Model
          Trend Analysis
          User Management
          Website Integration
          Workflow Management

        Cobbai Integrations

        Hotjar
        Hotjar
        HubSpot Marketing Hub
        HubSpot Marketing Hub
        Salesforce Starter
        Salesforce Starter
        Jira
        Jira
        Excel Add-ins
        Excel Add-ins
        Zapier
        Zapier

        See all 25 integrations

        Cobbai User Reviews

        No Reviews Yet

        Be the first to review Cobbai

        Popular Cobbai Alternatives

        Main Product
        Cobbai

        Cobbai

        No reviews yet

        Ratings Breakdown

        • Ease of use
        • Value for money
        • Customer support
        • Functionality

        Pricing

        Starting at $399.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.66Ease of use
        • 4.48Value for money
        • 4.63Customer support
        • 4.61Functionality

        Pricing

        Starting at $24.17 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.40Ease of use
        • 4.57Value for money
        • 4.86Customer support
        • 4.40Functionality

        Pricing

        Available upon request

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.29Ease of use
        • 4.22Value for money
        • 4.58Customer support
        • 4.07Functionality

        Pricing

        Starting at $25000.00 per year

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.57Ease of use
        • 4.65Value for money
        • 4.70Customer support
        • 4.57Functionality

        Pricing

        Starting at $15.00 per month

        Get Price
        Alternative Product

        Ratings Breakdown

        • 4.39Ease of use
        • 4.46Value for money
        • 4.31Customer support
        • 4.46Functionality

        Pricing

        Starting at $9.00 per month

        Get Price

        Other Top Recommended Customer Support Software

        HelpCrunch
        HelpCrunch

        4.8 (195)

        Recently recommended 2 times

        Zendesk Suite
        Zendesk Suite

        4.4 (4065)

        Recently recommended 1 times

        Freshdesk
        Freshdesk

        4.5 (3395)

        Recently recommended 0 times

        Zoho Desk
        Zoho Desk

        4.5 (2207)

        Recently recommended 0 times

        Advisor Get Price CTA Image

        Stuck Between Options?

        Our experts can help you compare Cobbai with other top options, so you can find the best fit for your needs.

        See what companies are saying about Software Advice