Bestpass 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Bestpass

4.8

(33)

Pricing

Starting at $2.75 per month

About Bestpass

Bestpass is a cloud-based trucking solution that helps fleets of all sizes navigate toll roads nationwide. The platform provides industry-leading toll coverage and customized plans to meet the needs of diverse fleet types, such as service fleets, trucking fleets and owner-operators. It allows fleets to view costs and data by vehicle or location, helping them make informed decisions and optimize their toll management strategies. Additionally, Bestpass eliminates the burden of paper bills by consolidating all tolls into a single monthly statement, reducing violations and manual work. By combining toll and telematics data, Bestpass empowers fleets to become more productive and efficient, unlocking new levels of optimization and cost savings.

Bestpass Screenshots

Bestpass Pricing and Plans

Starting price: $2.75 per month

Free Trial

Free Version

Essentials Plan

$2.75

flat rate, per month

Plan includes:

Complete Toll Management
Maximized Toll Discounts
Expert Customer Service
Online Portal Access
Toll Calculator
Free Shipping

Plus Plan

$3.50

flat rate, per month

Plan includes:

Complete Toll Management
Maximized Toll Discounts
Expert Customer Service
Online Portal Access
Toll Calculator
Free Shipping
Dedicated CSM and Custom Onboarding(150+vehicles)
10 Cost Centers
Advanced Empower Reporting
Role Based Data Access

Enterprise Plan

$4.50

flat rate, per month

Plan includes:

Essentials and Plus features
Unlimited Cost Centers
API Access
Integrations (includes Geotab)

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Bestpass Features

Popular features found in Trucking
Billing & Invoicing
Driver Management
Fuel Management
GPS
Load Optimization
Maintenance Management
Mileage Tracking
Real-Time Monitoring
Real-Time Reporting
Routing
Scheduling
Trip Logs
More features of Bestpass
Activity Dashboard
Activity Tracking
API
Customizable Reports
Geographic Maps
Location Tracking
Monitoring
Real-Time Notifications
Reporting & Statistics
Route Optimization
Third-Party Integrations
Transportation Management
Vehicle Management

Bestpass User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

15%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.8

Functionality

4.8

Have you used Bestpass and would like to share your experience with others?

Asher W.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Reviewed August 2025

Effortless Toll Management That Scales with Our Fleet

Bestpass has streamlined toll management across our fleet, saving time and reducing administrative overhead. The consolidated billing, broad coverage, and responsive support make it a reliable partner in keeping operations smooth and compliant. It’s a set-it-and-forget-it solution that delivers consistent value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bestpass makes toll management effortless—nationwide coverage, one consolidated bill, and real-time visibility into toll spend by vehicle or location. It saves time, reduces violations, and simplifies everything from transponder setup to reporting.

Cons:

Occasional delays in toll data posting and sporadic transponder issues can create minor disruptions, especially when reconciling charges or managing disputes—but support is generally responsive when problems arise.

Vendor Response

Hi Asher - It sounds like you've been receiving tangible and quantifiable benefits from using Bestpass. We're so glad to hear that and appreciate that you've taken the time to post this review and share this info!

Replied September 2025

Adam L.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Best pass is the best

overall i'm satsified with Drivewyze / best pass and would recommend it for ease of use. Drivers seem to like it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its is easy for a drivers to use. they understand it and the app seems to run smooth. Cost is reasonable.

Cons:

I wish someone would do reporting for us on who is not using the app or not logging in or what trucks probably don't need to be enrolled.

Reasons for switching to Bestpass

cost compared to Drivewyze and to get to an all in one platform.

Vendor Response

Hi Adam - Thank you for sharing your opinions. Ease-of-use is one of our top advantages and we appreciate that you'll be recommending us to others!

Replied August 2025

Jessica G.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2025

Best Pass Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have great customer support. We are set up with an amazing Customer Success Manager who goes over our account in detail and helps us understand the information and even directs us on how we can save more on toll. They also provide a live chat if you need help with something quickly

Cons:

Sometimes the account runs slow, it could be on our end, but I did notice progress when they upgraded the layout of the website recently. Also, I think the reporting can get a little confusing but that I think that's just because there's a lot of information; but with having good customer support, it's easy to get the answers I'm looking for if I'm having trouble.

Vendor Response

Hi Jessica - We're thrilled to learn that you've received great customer service with "tips and tricks" about saving more on toll! Thank you for sharing this information and I'll be sure to share your other comments with our product team.

Replied October 2025

Aaron M.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used weekly for more than 2 years

Reviewed November 2025

Review of Bestpass

Overall very positive. Christenson management worked out some problems with the auto-replenishment on our account and things have been going well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The portal is is simple to navigate and user friendly. My customer success manager does a great job.

Cons:

The Ability to pay plate-pay notices via the portal makes he time I have to spend dealing with plate pay notices minimal.

JACQUELINE R.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Exceptional Support and Smart Solutions from Bestpass

We've been using Bestpass for our fleet management needs, and I can't say enough good things about our Customer Success Manager Scott Tabor. From day one, he has gone above and beyond to ensure our experience is smooth and efficient. The platform itself is incredibly easy to use, with intuitive features that make toll management and reporting a breeze. It's clear that Bestpass offers great value-we save both time and costs! What truly sets Bestpass apart is the outstanding customer support. Scott is always available, proactive, and genuinely invested in helping our fleet succeed. He consistently goes the extra mile, offering tailored recommendations that improve our operations and keep us ahead.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I appreciate most about Bestpass is how it simplifies toll management for our fleet. With everything centralized in one intuitive portal, making it easy to track tolls by vehicle, location, or date. The single monthly statement and on-demand reporting with advanced analytics save us hours of manual work and give us clear visibility into our toll spend. Also, really like that Bestpass offers 100% major toll road coverage, including toll-by-plate backup, which ensures we’re covered even outside our primary regions.

Cons:

While Bestpass is excellent overall, I’d love to see improvements in the process for ordering multiple toll devices through the portal. Right now, it feels a bit manual and time-consuming. A more streamlined, bulk-ordering feature on portal with better tracking and customization options would make a big difference for fleet coordinators managing large volume orders.

Vendor Response

Hi Jacqueline, Simplification, centralization and streamlined tracking are some of the strongest benefits offered by Bestpass and we're glad you're receiving value. We're also thrilled to know that your CSM provides exceptional service. Thanks for taking the time to share these comments.

Replied October 2025

JANET K.

Verified reviewer

Facilities Services

5001-10000 employees

Used daily for less than 2 years

Reviewed September 2025

Review of Bestpass

Completely positive, a win-win all around, our drivers are happy, our sales rep is amazing, we don't have to expense tolls any longer - we have had the best experience using Bestpass.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First, our rep, [sensitive content hidden], is the reason this program is so successful and is so expertly run. She is a true asset to your organization, and should be recognized for always going above and beyond for us. I am sure she is like that with all of her accounts. [sensitive content hidden] is knowledgeable, professional, and a sincere pleasure to deal with. We would be lost without her. I have been in this field a VERY long time, and I can literally count on two hands after all this time the vendors who make a difference, who provide excellent customer service, who truly care about their accounts, and again, go above and beyond. [sensitive content hidden] is number 8. And that speaks volumes. Please extend to her our thanks for always doing such a wonderful job for us. She is dedicated, loyal, and respected beyond measure. The product is helping us manage our fleet, saves us time, and is just a godsend. We couldn't be happier with the whole program.

Cons:

Honestly, there is are no negatives! I seriously cannot think of one single aspect to report for this questions.

Vendor Response

Hi Janet - Our CSM team is always available to help improve product use and performance, and answer question. It's great to hear that your rep is going above and beyond! Thanks for taking the time to comment!

Replied September 2025

Patsy S.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2025

Bestpass review

Overall, we consider Bestpass a valuable business partner when it comes to keeping track of our trucks and transponders. Being able to download a list of transponders into an excel and compare it with our system is extremely helpful in keeping everything up to date.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Bestpass website is very user friendly and convenient. We make a lot of tractor reassignments and it is quick and easy to make these changes with the software. The Bestpass staff is always friendly and helpful when we have questions.

Cons:

The only complaint we would have is with the software upgrade makes it that we now have to scroll over to the right to get to the edit button.

Vendor Response

Hi Patsy - So glad to hear you've had positive results. Thanks so much for letting us know.

Replied November 2025

Dana D.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Simple and Wonderful

our drivers love it and as for the website usage it is very easy to use and I can pull my own reports and make changes myself very easily and all the reports are very informative and their customer service is great to work with and very quick at answering questions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the website is very friendly and easy to use. I love the reports they send and how quick they are to help with questions. Also their sales people work with you all the way thru to get your passes and get set up.

Cons:

I cannot think of any cons at this time. there really is nothing that we do not like right now.

Vendor Response

Hi Dana Thank you for taking the time to share this information. It's really helpful for our team, as well as other potential users, to gather insights from actual customers. Much appreciated!

Replied June 2025

Rocco R.

Verified reviewer

Architecture & Planning

1001-5000 employees

Used daily for less than 2 years

Reviewed September 2025

Excellent Customer Service

My overall experience with Bestpass has been good, both with customer service and ease of use of the customer portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent customer service provided by our Customer Success Manager, [sensitive content hidden] Our inquires and need for assistance is always addressed with accuracy and a sense of urgency. The Bestpass portal is easy to use and it's very beneficial to have control of certain elements like re-assigning and renaming transponders.

Cons:

We have a few transponders that are properly installed and working however, we occasionally receive toll citations for those very transponders. We end up having to pay these fines.

Vendor Response

Hi Rocco - Our Customer Success Team is always available to help improve performance and use of the product, as well as answer questions. So glad you've had a great experience with your rep! Thanks for taking the time to share your comments.

Replied September 2025

Cherria B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Best Pass Review

Best Pass provides excellent customer service and again, the site is very user-friendly. Great customer service reigns when all else fails!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Best Pass site is very user friendly. Pulling reports is very easy as well and we like that we can add/remove vehicles ourselves without a lot of emails going back and forth!

Cons:

I would have to say the only thing that we feel that could be improved upon are the transponders themselves. All of the transponders are huge. In addition, because they are huge and we have so many facilities, we have to pay a substantial amount in UPS fees to get them where they need to go. We would love either a sticker-type transponder or to go with an App-based toll system tied in to our ELDs.

Vendor Response

Hi Cherria - We're thrilled to learn that the reports are working well, and Customer Service is providing excellent support when needed. Our team is aware of the issue you mention and while there's no immediate solution available, be assured that this is an improvement being worked on for the future. Thank you for taking the time to share your thoughts!

Replied June 2025

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