Zence CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
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Overview

Zence CRM

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Pricing

Pricing available upon request

About Zence CRM

Zence CRM is an AI-enabled solution that helps automate, engage and convert customers. It assists with lead management and helps capture, track and nurture lead within a centralized system. Its marketing automation helps automate marketing campaigns with personalized messaging to engage the right audience at the right time. The loyalty management helps design and implement tailored loyalty programs to reward customers, increase retention, and enhance brand advocacy. It also offers reports and a dashboard that enables users to access real-time analytics and performance metrics through intuitive dashboards for data-driven marketing decisions.

Its Zence Service module enhances customer experience. It assists with feedback management and helps collect customer feedback through multiple channels, analyze insights and take action to improve experiences. The ticket management feature streamlines issue resolution with an AI-powered support system that categorizes, prioritizes and resolves customer queries. The digital receipts promote sustainability and enhance convenience with paperless e-Receipts that integrate seamlessly with POS systems. Its service bot offers round-the-clock automate...

Zence CRM Screenshots

Zence CRM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Zence CRM Features

Popular features found in Marketing Automation
A/B Testing
Campaign Analytics
Drip Campaigns
Landing Pages/Web Forms
Lead Management
Multi-Channel Marketing
Multivariate Testing
ROI Tracking
Sales Analytics
Segmentation
Social Marketing
More features of Zence CRM
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audience Targeting
Autoresponders
Behavioral Analytics
Behavior Tracking
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Communication Management
Contact Database
Contact Management
Conversion Tracking
CRM
Customer Activity Tracking
Customer Database
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Forms
Customizable Templates
Data Import/Export
Discount Management
Dynamic Content
eCommerce Management
Email Management
Email Marketing
Email Tracking
Engagement Tracking
Event Triggered Actions
Forms Management
Gamification
Gift Card Management
Lead Capture
Lead Generation
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Lead Verification/Validation
Loyalty Cards
Loyalty Program
Marketing Automation
Marketing Calendar
Multi-Campaign
Multi-Channel Communication
Multiple Data Sources
Performance Metrics
Personalization
Pipeline Management
Point of Sale (POS)
Predictive Analytics
Predictive Modeling
Promotions Management
Prospecting Tools
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Referral Tracking
Reporting & Statistics
Rewards Management
Search/Filter
SMS Marketing
Social Promotion
Surveys & Feedback
Third-Party Integrations
Transaction History
Visual Analytics
Workflow Management