Operation Track 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Operation Track

5.0

(6)

Pricing

Starting at $100.00 per month

About Operation Track

Operation Track is a delivery management system designed to enhance last-mile delivery operations through tracking and optimization tools. It caters to businesses across various industries, including logistics, retail, food delivery, and field operations management. The system has been tested in real-world conditions to ensure reliability in challenging logistics scenarios.

The platform features AI-based routing and optimization to simplify delivery planning and improve operational efficiency. Real-time tracking offers complete fleet visibility on interactive maps, with predictive ETA notifications for a transparent delivery experience. The mobile proof of delivery function captures photos, signatures, and timestamps to maintain transparency. Drivers use an intuitive app for quick onboarding and efficient performance, while dispatchers have dynamic assignment tools to reduce delays and ensure timely deliveries.

Operation Track Screenshots

Operation Track Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic Monthly

$100.00

flat rate, per month

Plan includes:

500 pick up and deliveries/month
5 Drivers
2 Dispatchers
Quick route organize tool
Customized completion form: Photo and Signature proof of delivery
Status and ETA triggered notifications
Email and scheduled phone support

Brick and Mortar Monthly

$500.00

flat rate, per month

Plan includes:

2500 delivery or pickups/ month
unlimited users
Route optimization
Task completion customization
Advanced ETA notifications
6 months of historical reporting
Driver Pay Reporting
API access
Driver Chat

Scale Monthly

$1,000.00

flat rate, per month

Plan includes:

5000 delivery or pickups/ month
unlimited users
Advanced Route optimization
Dynamic ETA notifications
Private Label recipient tracking page
1 year Historical reporting
Driver pay calculations
Onboarding and support

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Operation Track Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Operation Track
Activity Dashboard
Alerts/Notifications
API
Drag & Drop
Driver ETA
Electronic Signature
For Restaurants
Geographic Maps
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Order Tracking
Performance Metrics
Proof of Delivery
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Recurring Tasks
Reporting/Analytics
Reporting & Statistics
Route Management
Route Optimization
Routing
SMS Messaging
Surveys & Feedback
Task Scheduling

Operation Track User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Operation Track and would like to share your experience with others?

Mike Q.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Optimized Our Routes and increased Our Daily Jobs.

We simply buffer the times slightly for customer communication. The ability to pack more jobs into a day has directly increased our revenue, making this software indispensable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The route optimization algorithm is genius. It plans the most efficient sequence for our pickups, which has allowed us to add at least one more job per truck, per day.

Cons:

The system's estimated arrival times can sometimes be too optimistic in our city's unpredictable traffic.

Trevor Y.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

Smooth Coordination for Our Wellness Operations

A reliable tool for wellness facilities handling mobile or multi location sessions. It improves visibility, makes team coordination easier, and helps us stay on top of daily tasks. It's become a valuable addition to our operational workflow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Operation Track helps us manage trainers and wellness staff who move between client sessions. Routes are easy to assign, updates are clear, and the real time tracking keeps our operations organized. It saves us time and reduces daily coordination stress.

Cons:

Setup takes a bit longer when customizing routes for different trainers schedules. Some staff needed extra time to adjust to the interface at first, especially those not used to mobile workflow tools. Once learned, it runs smoothly.

Doug M.

Verified reviewer

Retail

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

Smoother Coordination for Multi Store Operations

A solid tool for retail facilities teams handling tasks across multiple sites. It enhances communication, improves task follow through, and keeps operations better organized. The added structure has made our coordination across stores far more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear visibility across our store network helps us assign tasks and track technicians more effectively. Updates arrive quickly, routing is easy to manage, and the system reduces mix-ups when coordinating maintenance or support work across locations.

Cons:

Setting up our numerous store profiles took some effort, and a few staff members needed extra time to learn the mobile features. After training, the team found the workflow easier and navigation became much more intuitive.

Oscar L.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

A Game-Changer for Managing Our Field Technicians

This is a minor issue that is largely dependent on local carriers. The overall efficiency gains in scheduling, communication, and billing processing have been phenomenal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to assign jobs digitally, track parts inventory on their trucks, and receive automated status updates has slashed our administrative time. Technicians can close out jobs on site with digital signatures.

Cons:

The mobile app can be slightly slow to load when in areas with very poor cell service, which is sometimes where our technicians work.

Vendor Response

Thank you for your kind review and your insight. We have deployed a new version of the app with a fix when cell service is poor.

Replied September 2025

Jeremy D.

Verified reviewer

Events Services

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Revolutionized Our Fleet Management and Dispatch

The initial learning curve was quickly overcome. The data we now have access to has transformed our decision making, making us more efficient and responsive to clients needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The real-time GPS tracking and route optimization features have eliminated blind spots in our operations. We now have complete visibility over our entire fleet, leading to faster dispatch and reduced fuel costs.

Cons:

Getting our veteran drivers accustomed to the new in cab tablets and process required a dedicated training period.

Vendor Response

Thank you so much for your kind review

Replied September 2025

Scott R.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Streamlined Our Entire Service Operation from Call to Completion

Once we learned the reporting system, we uncovered invaluable insights into our business performance. It's now a key tool for our weekly planning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with our scheduling software is seamless. Dispatchers can see technician locations and ETAs, allowing them to manage customer expectations perfectly and even send last-minute urgent jobs to the closest available tech.

Cons:

The user interface for generating reports, while powerful, has a bit of a learning curve to master..

Showing 1 - 6 of 6 Reviews