Chameleon 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chameleon

3.9

(10)

Pricing

Starting at $279.00 per month

About Chameleon

Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client website onboarding. Installation is carried out with low code requirements, or through integration with JS Snippet, a Google Tag Chrome extension, or Segment.

The platform provides a controllable user experience (UX) over the already existing interface that allows users to see what they are building in real time. The editor tool provides advanced styling options and custom cascading style sheets (CSS). Chameleon enables users to watch the creation of a tour or survey in real time, including a full preview and test option, before final publication. Editing and updating can be carried out at any point after publication.

Chameleon can measure and track the performance of a tour or survey through A/B testing, multi-variant testing and impact reporting. Analytics reports will identify what engages and converts users into leads through net promoter score (NPC) and customer satisfaction (CSAT) ratings, and sends the data to an already existing user stack through integrations with platforms such as Intercom, Hubspot, and Mixpanel. Tooltips can also be designed an...

Chameleon Screenshots

Chameleon Pricing and Plans

Starting price: $279.00 per month

Free Trial

Free Version

Basic

$279.00

flat rate, per month

No plan information available

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Chameleon Features

Popular features found in Customer Success
Customer Engagement
Onboarding
Reporting/Analytics
Usage Tracking/Analytics
More features of Chameleon
Alerts/Notifications
API
Audience Targeting
Contextual Guidance
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Employee Onboarding
Event Triggered Actions
In-App Training
Interactive Content
Launch Management
Multi-Language
Performance Metrics
Reporting & Statistics
Self Service Portal
Self Service Tools
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Training Management
User Onboarding
Visual Analytics
Workflow Management

Chameleon Integrations

Mixpanel

Calendly

Customer.io

Heap

Segment

Stripe

See all 19 integrations

Chameleon User Reviews

Overall Rating

3.9

Ratings Breakdown

30%

50%

10%

Secondary Ratings

Ease of Use

3.6

Value for money

3.6

Customer support

3.5

Functionality

4.0

Have you used Chameleon and would like to share your experience with others?

Sarah H.

Verified reviewer

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed December 2017

We use Chameleon to set up in-app tours for new product releases on our software

Ratings Breakdown

Ease of use

Functionality

Pros:

I like all the different functionalities and how you can link to videos and links. The customizations of the messages are great as well.

Cons:

It's kinda hard to use and a little frustrating when you need to be on the webpage the tour will be on. Also, I wish there was a way to hide the chameleon icon on the software.

Verified

Reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Especially for animal control agencies who have in-house IT personnel

We were using 10-year old software that was falling apart. It was a tough sell on the cost but this software will last a long time. Just be prepared to handle most challenges in-house.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fully customizable if you have the time; it has almost all of the features needed to be successful; the week of live onboarding helped sell staff on using the database

Cons:

Customization requires an IT professional; it is very expensive; it's not as intuitive as some other shelter software; specialized reports require an IT professional; reaching their help desk is incredibly challenging

Reasons for choosing Chameleon

More robust features for animal control agencies

Reasons for switching to Chameleon

Our old database was becoming useless and corrupting data

Chris R.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Beware! Predatory, sneaky pricing

It wasn't until after we tried to leave that they continue to try and beg us to stay and keep pointing to the blog where they explain their pricing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a lot of cool features and was relatively easy to implement. It's a bit clunky to get started but otherwise easy to use.

Cons:

Chameleon uses their code snippet to search out any user, that has ever been in your database and counts them in the monthly user count. We were charged for 5,000 users while still implementing in beta. Literally we had 2 people working on this and they charged us for 5,000. They simply point to a blog where they indicated that these users "might" login and so they have to plan for that. If you have a static user set then you won't have any problem. But if you plan to use this like we did, to guide new users to determine if the software is for them, why would you pay for these users in perpetuity when they will never login again.

George P.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Chameleon Has Been a Great and Customizable Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The capabilities of Chameleon has been excellent. Chameleon is easy to use.

Cons:

Chameleon has flawless features. No challenges at all.

Verified

Reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed February 2019

Who Knew Email Could Get So Complicated?

I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox.

Cons:

Who has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop! Too much.

flora z.

Verified reviewer

Government Administration

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

review of Chameleon

All of users are satisfied with Chameleon that makes our work more effective and efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chameleon has the very strong tracking function for animals, kennel, license, field, clinic, donor, and etc. It is able to cover all our business flow.

Cons:

Chameleon mapping is making us painful. Probably it is caused by our GIS data rather than the software itself.

Crystal F.

Verified reviewer

Law Enforcement

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Chamaeleon review

Overall This product is very effective in inputting all data for each case making tickets setting up citations and overall general communication within the team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most about this product why is that it’s allowed for all officers to communicate on the platform and update cases on a daily basis as well as organize all data input

Cons:

The least I like about it was some glitches in the system more editing tools as well as different upgrades to improve being more efficient timeframe with the effectiveness of the system

Nicole m.

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

Chameleon is great!