Kapiche 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kapiche

5.0

(1)

Pricing

Starting at $2,650.00 per month

About Kapiche

Kapiche is a feedback analytics platform that analyses unstructured customer feedback data, empowering users to deliver better insights more quickly and positively impact their companies.

The solution allows users to combine multiple data sources and analyze 1,000s of customer feedback responses in minutes.

It requires no setup, no code frames, and no manual coding.

Kapiche Screenshots

Kapiche Pricing and Plans

Starting price: $2,650.00 per month

Free Trial

Free Version

Basic

$2,650.00

per user, per month

No plan information available

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Kapiche Features

Popular features found in Data Extraction
API
Data Connectors
Data Import/Export
Data Verification
Document Extraction
Email Address Extraction
Image Extraction
Multiple Data Sources
Phone Number Extraction
Reporting/Analytics
Third-Party Integrations
Web Data Extraction
More features of Kapiche
Boolean Search
Customizable Reports
Dashboard
Data Visualization
Language Detection
Natural Language Processing
Reporting & Statistics
Role-Based Permissions
Search/Filter
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Kapiche Integrations

InMoment

Medallia Experience Cloud

XM for Customer Experience

Snowflake

Zendesk Suite

Delighted

See all 9 integrations

Kapiche User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Have you used Kapiche and would like to share your experience with others?

Rashmi K.

Verified reviewer

Consumer Services

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2021

A game changer for storytellers in CX space

The support and service received from the Kapiche team has been fantastic from Day 1. They really seek to understand your requirements and also genuinely work on any feedback and suggestions. It's an absolutely brilliant tool designed and supported by awesome people. We highly recommend Kapiche to anyone looking to upgrade the text analytics capabilities for their organisation. It's a game changer for storytellers in CX space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kapiche is a poweful story-building tool that has helped us discover insights from thousands of customer experience (NPS) comments without any manual coding and within a matter of minutes this year. It's easy to use, fast, efficient and analyst's dream come true. It provides a unique visualisation known as 'Storyboard' which helps to extract insights very easily.

Cons:

It would be great to be able to link or integrate the Kapiche dashboard/outputs to Qualtrics CX dashboards.

Showing 1 - 1 of 1 Reviews