Extole 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Extole

4.8

(25)

Pricing

Starting at $2,500.00 per month

About Extole

Extole is a customer acquisition and referral software that helps businesses connect with their customers and employees to optimize revenue. Organizations can assign moderators to manage campaigns, customer communication, and internal as well as external rewards, such as loyalty points, coupons, and gift cards with built-in anti-fraud protocols.

Extole allows team members to optimize customer engagement processes by creating custom rewards, conducting a/b testing, generating real-time reports, setting up language localization protocols, and more on a centralized platform. It also comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions, such as Salesforce, Listrak, PowerReviews, and more.

Extole Screenshots

Extole Pricing and Plans

Starting price: $2,500.00 per month

Free Trial

Free Version

Starter

$2,500.00

flat rate, per month

No plan information available

Extole Features

Popular features found in Referral
Campaign Management
Commission Management
Conversion Tracking
Customer Segmentation
Email Marketing
Employee Referral Management
Incentive Management
Lead Engagement
Multi-Channel Marketing
Performance Metrics
Reporting & Statistics
Third-Party Integrations
More features of Extole
Activity Dashboard
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
API
Campaign Analytics
Campaign Planning
Campaign Segmentation
Communication Management
Contact Management
Customer Accounts
Customer Engagement
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Engagement Tracking
Event Triggered Actions
For Customer Referrals
For Employee Referrals
Fraud Detection
Gamification
Gift Card Management
Lead Capture
Lead Generation
Lead Management
Loyalty Program
Multi-Campaign
Promotions Management
Real-Time Analytics
Real-Time Reporting
Referral Templates
Referral Tracking
Reporting/Analytics
Rewards Management
Rewards Program
ROI Tracking
Social Engagement
Social Media Integration
Social Promotion
User Management
Visual Analytics

Extole Integrations

Attentive

Tealium Customer Data Hub

Pixlee TurnTo

Optimove

Listrak

Shopify Plus

See all 19 integrations

Extole User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.7

Jara P.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Great product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and set up your own campaigns. The performance reporting is thoroughly explained and easy to understand.

Cons:

There really isn't a negative to mention.

Kelly L.

Verified reviewer

Legal Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

We love Extole's Refer-A-Friend program.

Extole has made it really easy for our customers to refer their friends and get rewarded at the same time.

Ratings Breakdown

Ease of use

Functionality

Pros:

Extole helped us set up a professional refer-a-friend program in just a few days. Their customer service and tech team are first-class. We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test new ideas to make sure we are going with the best option. Their refer-a-friend program is completely seamless and it requires very little effort to run after the initial setup is complete.

Cons:

We wish we would have signed up with them years ago.

Josh B.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed November 2016

Decent gift card management software

We use Extole to distribute gift cards to various parties. While it is easy to send them, sometimes reporting can be a bit tedious and less than accurate. If we were to scale and send more gift cards, I would look for a more robust program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Danielle E.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Amazing CSM!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have only been using extole for almost a year after being transferred and I worked with two amazing CSMs who have been helping me navigate around and share insights regarding our program. They are very responsive and really helpful even on short notice/ urgent changes!

Cons:

there is none for me except the timezone difference, but other than that, everything is running smoothly.

Michelle M.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Extole Equates to Excellence

They are an outstanding software provider. I can't compliment them enough and most times am in shock of how they were able to help us launch in one day! The experience didn't end after launching, Extole provides you with a Client Services Manager that will work with you to continuously optimize your program. You are never left feeling abandoned after launch. Which happens many times after a product launch with the vendor. I can't say enough wonderful things about Extole and their team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We desperately needed a tool to assist in the automation of our referral program. Extole's platform did exactly that and more! Included with the program are Design & Strategy services, Launch Services, Creative Services and continued reporting, analysis and optimization. What has been an priceless is the addition of a client services manager. She's amazing and continues to deliver what was promised.

Cons:

The dashboard could be more intuitive but it is easy to learn with your CSM's assistance.

Jen N.

Verified reviewer

Online Media

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Amazing Account Support

Our account managers at Extole have been some of the best folks I've worked with. They are incredible responsive and thorough. The follow-ups and check-ins have been so instrumental in supporting our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extole is such an easy way to enhance our customer engagement and increase site traffic. We've participated in their refer-a-friend program for years and they are always quick to point out ways to tweak and augment what is already a great offering.

Cons:

Even when I have a hard time finding rewards for our customers who participate, our rep always helps us get the information we need.

Jannick B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Extole as a great partner to speed up launching referral marketing

Extole is a great partner in helping us to launch referral marketing on a global scale.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. the platform, which allows you to continuously make updates to the visuals & copy 2. the dashboard & data which give you real time insights into how your project is doing 3. the Extole team, which is very helpful, knowledgeable and proactive

Cons:

As there is no integration yet with our CRM systems, some tasks that we need to do know are redundant. But after the full integration this will change.

Melinda B.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Extole is Exceptional

Our experience with Extole has been incredible. We always receive the support we need (and beyond), which facilitates things for us. [SENSITIVE CONTENT HIDDEN] is the best and has so many insights/ideas that align with our marketing strategies and tactics. The onboarding experience along with the cutover to our new website both went smoothly, so thank you to Extole for being a wonderful partner and helping us meet our sales/business goals!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to run reports/analytics and track how the tool is performing, especially with rewards for both Advocates and Referrals.

Cons:

I wish, as users, we had more control of changing images/assets or updating copy but this is very minor

Brooke S.

Verified reviewer

Cosmetics

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Amazing Time with Extole!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extole provides amazing services to our brand, diligently and proactively making recommendations and working to provide the ultimate experience for Refer a Friend for our websites. Super easy to use, make updates, and gather metrics.

Cons:

I don't have any cons. Our team loves working with Extole!

HOPE T.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Extole is an amazing product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extole's customer service and account management are second to none. The product interface is user friendly and digestible. It's made my job of managing the referral programs at Ancestry so much easier. I couldn't be happier with the product, ROI, and efficiency of both the Extole team and the product.

Cons:

I really don't have anything negative to say.

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