TapMango 2026: Benefits, Features & Pricing

Customer service has always been sapaticular. Ive been really happy with the tech help.

They have amazing support and work with you 100% to get things set up wonderfully!

We already had a loyalty program in our boutique. It was adequate. Not amazing, not bad. So when Tap Mango called and said they could give me more features for less money, I was intrigued. I went through the presentation and we decided (it's a family business) to make the switch, even though our previous service provider actually beat their price when we called to cancel. This was all in the lead up to Black Friday and Small Business Saturday, the beginning of our biggest shopping season. I explained to the sales rep that business has been very slow this year for almost all of the small businesses in our area because of economic issues in our state and the uncertainty of the election, so I need this season to be a big success. I was assured that we would be up and running by Small Business Saturday, no worries. We would have a perfectly smooth transition. Unfortunately, the attempt to transition was anything but smooth. From proofs that weren't sent to me in time to get them printed by the deadline (I actually had to email and request the proofs) to a tablet that dies while connected to the charger and a variety of other issues in between, nothing was going well. I know we all have bad days, bad weeks even, but when everything you are doing is wrong, I expect customer service that is excellent to smooth it over with me. Win me over. Instead I felt like I was chasing them to get answers, and being told, that I just needed to understand that it can be rough and cut them some slack. It would get better. Here's an excerpt from an email from the supervisor: We have thousands of businesses that use our platform, from small single location shops like yours to National franchises in various industries. Although we deeply care about each and every one of our clients and we actually generate more revenue from franchised businesses, family businesses like yours mean much more to us on a personal level. We realize that it might be your life savings, it is years of hard work, it is a career. We get it and in fact a lot of what we do and how we designed the product is with this in mind. I hope this email is a slight sign of this as well. Are you kidding me? Now I have to figure out new promotions for Small Business Saturday because I had centered 75% of them on featuring our updated customer loyalty program, and yet, no one there really seems to care. So today, I cancelled and I hope you stay away or proceed at your own risk.

Overall, Tapmango has been a great asset for my business. We launched our restaurant in February 2020, and due to the ease of signing up new customers, within our first month we had over 500 people in our program with over 50 app downloads. These are awesome numbers for a new business, no matter what industry you're in. Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap. I would recommend Tapmango to any restaurant owner looking to improve their bottom line, increase loyalty, build an ecosystem, and boost their technology arsenal.

Overall it’s been very good though the I would prefer it to be integrated with my POS system so I only have one tablet on the counter. But I’d recommend it as a solution.

The service has been great to be honest. I have a rep that I can call whenever I want. They talk me through any issues I'm having or help me to create unique solutions, sometimes making it happen themselves without me having to do anything. The portal is easy to understand and can get fairly powerful once you have experience with it.

We were brand new business operating a sandwich store. The effective online ordering through our Clover point of sale system is very convenient and works well so far our customers love the rewards program and as we learn to enhance it, we believe the options are great and will greatly enhance our business.

We love TapMango. Each process has built on the next for the most successful outcomes and the staff have all been amazingly helpful.

Overall, Tapmango is a great service, but they need to improve their integration with certain POS systems, particular for online ordering to be 3D secure.

It’s a been a great experience to have tapmango as our rewards system. [sensitive content hidden] is a great help in everything that we do. He helped us integrate our Shopify & clover together for our customers to have a much better experience