HoldMyTicket 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

HoldMyTicket

5.0

(11)

Pricing

Pricing available upon request

About HoldMyTicket

HoldMyTicket is a cloud-based ticketing solution designed to help music venues, festivals, sports events, promoters, casinos, performing arts and enterprises manage events and configure tickets based on existing brands. Key features include kiosk ticketing, mobile ticketing, ticket reservations, barcode/ticket scanning, reserved seating and customer data management.

Teams using HoldMyTicket can promote various events by using Google Tag Manager as well as Facebook Pixel and optimize marketing operations. The solution allows event managers to create custom hosted websites, send surveys to patrons and embed white-label widgets to streamline ticketing processes. Offers can be shared with recipients via email, enabling teams to use the follow-up data to organize events.

HoldMyTicket helps marketing and accounting teams generate detailed reports for gaining insight into the performance of events and planning the budget based on available resources. The platform extends support via documentation and email.

HoldMyTicket Screenshots

HoldMyTicket Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

HoldMyTicket Features

Popular features found in Ticketing
Attendance Management
Barcode/Ticket Scanning
Confirmations/Reminders
Customer Data Management
Email Marketing
Online Ticketing
Onsite Ticketing
Promotions Management
Registration Management
Reserved Seating
Third-Party Integrations
Website Management
More features of HoldMyTicket
Alerts/Notifications
API
Artist Management
Attendee Management
Attendee Segmentation
Attendee Tracking
Badge Management
Badge Printing
Billing & Invoicing
Calendar Management
Conferences/Conventions
Contract/License Management
Credential Management
Credit Card Processing
CRM
Customer Management
Data Import/Export
Data Synchronization
Discount Management
Employee Management
Event Calendar
Event Management
Event Registration
Event Scheduling
Event Ticketing
Exhibit/Vendor Management
For Music Festivals
Group Registration
Guest Accreditation
Guest List Management
Guest List Search
Kiosk Ticketing
Lead Capture
Marketing Automation
Mobile Ticketing
Multi-Event
Multi-Facility
Online Registration
Onsite Registration
Payment Processing
Point of Sale (POS)
Print-at-Home
QR Codes
Real-Time Analytics
Refund Management
Reporting/Analytics
Reservations Management
Resource Management
Sales Management
Sales Reports
Season Tickets
Seating Map
Social Media Integration
Social Promotion
Staff Management
Staff Scheduling
Support Ticket Management
Surveys & Feedback
Ticketing
Ticket Reservations
Vendor Management
Volunteer Management
Website Integration

HoldMyTicket User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.7

Have you used HoldMyTicket and would like to share your experience with others?

Ron P.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

They Do What They Say and More

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Consistent quality product and service from their staff. They always answer their phones and return emails.

Cons:

Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.

Randy B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Hold My Ticket excels for our ticketing and nonprofit needs.

Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons love that feature.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Years of service and functionality without an interruption.

Cons:

Need ability to put single seats on hold.

Elizabeth H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used other for less than 6 months

Review source

Reviewed July 2021

Easy way to coordinate group tickets

Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This site was pretty easy to navigate and locate the tickets that I needed. It is especially useful for us with virtual events. I like how they send updates, each time a ticket is purchased.

Cons:

There are not many cons, but maybe it would be easier to see the total number of tickets sold for a certain event, if there was a specific page on the site that tracks it.

Michael S.

Verified reviewer

Hospitality

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

I strongly recommend HMT!

Exceptional! They have grown with my tour company and become a huge part of our tram.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HMT has proven to be an incredible asset for my tour business. Our customers love the HMT experience, ticket purchasing is easy and efficient. I also HMT for events that I organize. Again, exceptional service and ease of use for those buying tickets to my events.

Cons:

Nothing to say here. HMT gets the job done every time, all the time.

Garrett C.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Holdmyticket review

My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.

Cons:

I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.

Gregg W.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Great Ticketing System

Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never considered switching to one of the others that constantly send emails with reasons to use their system. HMT's software is simple to use no matter the size of the venue and in the rare occasion that we've needed any type of support, a HMT rep has always been there to help out. I would recommend HMT to anyone looking for an easy, hassle-free ticketing software with exceptional customer support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, direct integration with my website and the fantastic support that we have received on the very rare occasion that we've needed it.

Cons:

The only improvement that I can think of would be a better real time ticket purchase report to share with promoters. Emails are sent after every ticket purchase, but that email doesn't include the total number of tickets sold for a given event.

Max K.

Verified reviewer

Entertainment

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2019

A Truly Fantastic Product!

HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the technical support and customer service has been phenomenal when I have requested assistance!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A custom website built just for me and an Intuitive backend with a host of excellent features. The ticketing side for my customers is easy to use and setting up events is very straight forward.

Cons:

It would be great to have a little more control over the analytics regarding individual event tracking/page tracking as well as some sort of real time notifications via text or email as tickets are being purchased. It would also be great to have a way to globally update times and dates as needed for repeat events.

Jesse H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Game changer for us!

I trust HoldMyTicket. They are easy to work with and they genuinely care about how they can make things easier for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ticketing software is intuitive and easy to use. It was a total game changer for our tour company. HoldMyTicket definitely upped our game and gave us a more professional platform for our customers. We often get compliments about how easy it is to purchase tickets.

Cons:

We don't have anything negative to say about this software.

Abbey R.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

HoldMyTicket review

Incredible. They care. They respond. They are great with my customers for questions/refunds etc. they consider upgrade suggestions. They are real people. I love this company. They are a true partner in my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The calendar feature, the offer feature, the dashboard, integration with social media. The newsletter

Cons:

The website integration/style/look could be better, but it works and is stable and in 12 yrs of use, it’s never been not functional.

CHELSEY P.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used other for more than 2 years

Review source

Reviewed May 2019

User Friendly + Great Customer Service

It's been great working with the HoldMy Ticket Team for the past couple of years. They are incredibly communicative and quick to reply to questions/needs of our organization. They have been easy to work with on all of our event ticketing needs and user set-up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HoldMy Ticket is very user friendly. We have a variety of users and new users working with the software every 6 months - our ability to get them up and running quickly is important and we are able to do that with HoldMy Ticket.

Cons:

Everything works quite well with the software and we don't have many additional needs. The one thing we are lacking is the ability to sell multiple tickets in a package.

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