MyRec.com 2026: Benefits, Features & Pricing

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Wondering if MyRec.com is right for your organization?

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

MyRec.com

4.6

(161)

Pricing

Starting at $3,445.00 per year

About MyRec.com

MyRec.com is a web-based recreation activities and registration management solution that helps businesses streamline processes related to account creation, inventory tracking, ticket sequencing, financial reporting and more on a centralized platform. It allows staff members to create daily, weekly, monthly and annual membership plans with age and grade restrictions.

MyRec.com's registration module lets employees schedule programs, reserve facilities, process payments, update user information and maintain family calendars. The program management tool enables team members to handle sponsorships, assign coaches, schedule activities, track attendance, and monitor team sports standings, scores and upcoming events. Additionally, with the point of sale (POS) tool, supervisors can set up virtual cash registers, generate gift certificates and create products in multiple custom categories.

MyRec.com facilitates integration with several third-party solutions, including Constant Contact, Authorize.net, and Musco Lighting. It is available on annual subscriptions and support is extended via email, phone and other measures.

MyRec.com Screenshots

MyRec.com Pricing and Plans

Starting price: $3,445.00 per year

Free Trial

Free Version

Recreation Software Fees

$3,445.00

per year

Plan includes:

After School/Camp Programming
Bulk Email & Text Communications
Cloud-Based Hosting
Facility Reservations
Financial Reporting
Memberships With Card Scanning
Online Registration
Point of Sale Management
Program Management
Public-Facing Website

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MyRec.com Features

Popular features found in Parks and Recreation
Billing & Invoicing
Calendar Management
Class Scheduling
Electronic Payments
Employee Management
Event Management
Facility Management
Facility Scheduling
Membership Management
Registration Management
Reporting & Statistics
More features of MyRec.com
Access Controls/Permissions
Activity Dashboard
Activity Management
Alerts/Notifications
Attendance Management
Attendance Tracking
Attendee Tracking
Badge Management
Barcode/Ticket Scanning
Booking Management
Budget Management
Check-in/Check-out
Child Care
Class Registration
Communication Management
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Forms
Data Import/Export
Data Security
Discount Management
Document Management
Email Management
Email Marketing
Equipment Tracking
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Family Memberships
Forms Management
Group Registration
Inventory Management
Inventory Tracking
League/Team Management
Marketing Automation
Member Database
Membership Renewals
Merchandise Management
Mobile Access
Online Registration
Payment Processing
Point of Sale (POS)
Recurring/Subscription Billing
Refund Management
Search/Filter
Self Check-In/Check-Out
SMS Messaging
Third-Party Integrations
Visitor Registration
Wait List Management
Website Management

MyRec.com User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.9

Functionality

4.3

Shelley A.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

My Rec.com performance software for Recreation Departments

Streamlined our paperwork, met a community need to ease registration burden and hours of operation, wonderful staff who work to make the system meet your needs by taking special programming requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use for management and the public, allows our patrons access to programming and registration services at their own leisure 24 hours a day

Cons:

System crashed under load one time but my understanding is that this has been rectified

Vendor Response

So happy you and your patrons are loving the system. Yes- the system load issue has been resolved some time ago. Thank you for your allowing us to serve you.

Replied December 2018

Scott B.

Verified reviewer

Government Administration

11-50 employees

Used monthly for less than 12 months

Reviewed August 2024

Good company with solid customer service

Good. Not perfect for a non-traditional entity like us. MyRec is open to suggestions for improvement, which is great. And we are generally able to work around things if they can't grant our requests for edits, etc. Cost is quite affordable. *One of the questions on this survey asks for what purpose we use the site. I chose "registration" but it's really more like "other". We use MyRec for products and events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is easily available. Everyone we've delt with is friendly and helpful.

Cons:

1) MyRec is designed for Park And Rec depts., which is fine, but it would be great if it was more user friendly for non-traditional clients like us. 2) MyRec can be a little clunky. This includes the language that they use. For example, when referring to a product, “pick-up instructions” would be a much better term than “acquisition instructions”.

Reasons for switching to MyRec.com

They were discontinuing their product. Also, the site was not a great fit for us.

Vendor Response

Thanks for taking the time to provide a review. MyRec.com is a Parks and Recreation software, but many features are flexible to accommodate other organizations. Please call into client services if other items need to be adjusted for you, as in the products page text. This is one of the many areas that is flexible.

Replied September 2024

Lindsey O.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed June 2024

Myrec.com review

Ratings Breakdown

Ease of use

Functionality

Pros:

Account management - easy to help customers reset passwords and help with payment history We like the digital sign in/out

Cons:

Email blasts Registration steps- overly complicated with disclaimers Custom forms Overall look of our site Unable to save payments or enroll customers in automated payments

Reasons for choosing MyRec.com

Unknown I was not involved in the decision making process

Vendor Response

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you find our account management and digital sign-in/out features helpful. However, we're sorry to learn about the challenges you've experienced with certain aspects of our platform. Regarding your concerns: We aim to balance requirements with user experience, and we review our processes to simplify wherever possible. Client Support is always available to make sure processes are set up the best way possible. We appreciate your feedback in reference to design and are committed to enhancing aesthetics alongside functionality. You are entitled to reach out to design for an updated public facing side. The platform does have a feature for saved cards & payment plan features- but you do have to meet some requirements. Client Support will reach out to address your concerns in more detail.

Replied June 2024

Laura M.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 12 months

Reviewed March 2024

We love MyRec

The customer service is exceptional. Any time I call, the staff are polite, patient and kind. I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec from another platform and our department is so happy with all of the options MyRec provides. It makes our lives easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to monitor program registrations.

Cons:

Users always have trouble recovering their password. We get complaints that the website is "too confusing" and not user friendly.

Reasons for choosing MyRec.com

Familiarity, pre-existing relationship, better product for what we need.

Reasons for switching to MyRec.com

Needed a platform that had more options and the customer services was horrible.

Vendor Response

Much thanks for taking the time to review. We love hearing this feedback and it validates the efforts we put forward every day to make life easier for our clients.

Replied March 2024

Deborah B.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used weekly for more than 2 years

Reviewed September 2023

MyRec Rocks!

I love MyRec. It is very easy once you get the hang of it. It is very easy to find help from Customer Service when you do get stuck or confused.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how helpful the Costumer Service Reps are when we get stuck or have general questions. Many times they have helped me untangle puzzles I thought were not solvable! They always have a pleasant voice and are very patient.

Cons:

Just the few things I mentioned in my review. The biggest one being that I would love for their to be a report for member birthdays.

Reasons for switching to MyRec.com

My bosses chose to switch. I'm really not sure why. I don't do well with change, but once I got the hang of MyRec I was glad they did change! Soooooo much easier!

Vendor Response

Thank you so much for taking the time to review. We are so happy you are finding the ease of use and customer support a real benefit. We do have an export for member birthdays (hope that helps)!

Replied September 2023

John S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed July 2023

Customer thoughts after 18 years of using MyRec

Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user friendly options (on both the management and public sides) on the market and by far the best value for your money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The MyRec customer service is second to none! There are no endless chat bots to "talk" too; just simply pick up the phone and talk to a real person in the United States. The internal Help Desk can also answers many of the questions quickly.2. Customer feedback is always welcomed and they are very proactive in implementing suggestions which=h has allowed them to keep up with the industry and outpace competitors. 3. They are a small business focused on one thing: being the best Parks & Rec software in the industry. I feel that over the years they have achieved this.

Cons:

1. They do not have all the bells and whistles as the software from larger companies. Each year they implement more options and are quickly catching up. 2. For a small to mid size/large department they are perfect. Metropolitan/County sized departments may find limitations.

Reasons for choosing MyRec.com

1. Value for the money2. Ease of use on management side

Vendor Response

It has been a pleasure serving your department! Thanks so much for taking the time to review, and for being a loyal customer. We are thrilled the software is growing to meet your needs.

Replied July 2023

Nicholas W.

Verified reviewer

Government Administration

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

Lower Providence Township MyRec Review

Overall the experience has been very positive. Other than the one con I had, it has been nothing short of great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how user friendly the software is. I feel like for both residents and staff, MyRec allows everyone simple and informative access to all aspects of the website.

Cons:

From an administrative perspective, I do not like how when searching for past programs by selecting a date and reviewing the information, when you are finished, it takes you back to the current day. Too many times I found myself searching for multiple programs that occurred in the past, and having to manually put in the date one-by-one each time became quite the inconvenience.

Vendor Response

Thank you for your kind review! We're glad to hear MyRec has been user-friendly and helpful for both residents and staff. We appreciate your feedback about the date reset issue when viewing past programs—it’s been shared with our team for review. We're happy your overall experience has been positive, and we're here if you need anything else!

Replied May 2025

Meaghan T.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed March 2025

MyRec Rocks!

We have had a great experience with MyRec! The software is easy to use and any issues that we have had have been rectified quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service! We really appreciate the fast and professional service that you provide.

Cons:

If I have to put something down for this, I will say that I wish there was a sub total for the top section of the income summary report. This would make it easier to confirm that the total matches the disbursement summary report.

Vendor Response

Thank you for taking the time to review the software. We strive to provide the best service so thank you for pointing that out. Please reach out to client support if you'd like to see a change in the report. It has been a pleasure serving your department.

Replied March 2025

Jerrie P.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Reviewed February 2025

Website Review

My overall experience with MyRec.com is very good! I would recommend it to anyone.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like how I can learn to use different features easily. The help page is great! I have printed off a few things I wasn't sure how to set up.

Cons:

So far just one thing, I can't figure out how to reduce the size of our logo on our pages and receipts. I wish we could use the MyRec.com Point of Sale on our iPad.

Reasons for switching to MyRec.com

Everything in MyRec.com is easier to use.

Vendor Response

Thank you for taking the time to leave a review! We’re thrilled to hear that you’re finding the features easy to learn and that the help page has been useful for you. We appreciate your feedback regarding the logo size and we do have iPad compatibility with the Point of Sale feature - please reach out to Client Services. It’s great to know that your overall experience with MyRec.com has been positive, and we’re grateful for your recommendation. If you need further assistance, feel free to reach out – we’re here to help!

Replied February 2025

Alexander S.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 6 months

Reviewed January 2025

Hampden Parks and Recreation Review

I would give it a 9/10. There could be some improvements made in the cart and with UniPay compatibility. I do think that duplicating programs could also use some improvement, but overall, the site is user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, especially for registering people for programs. It is also very easy to generate reports for financial and participation records.

Cons:

Users tend to have issues with UniPay. UniPay's compatibility with MyRec could be better. Also, the ability to have diversified pricing for rental facilities would be a nice addition.

Vendor Response

Thank you for your valuable feedback! We're so glad to hear that you find our system easy to use, particularly when it comes to registering people for programs and generating reports. We appreciate your input regarding UniPay compatibility. We do have a better merchant integration with MyRec.com if you are interested. We also appreciate your suggestion about offering diversified pricing for rental facilities and may have some suggestions/updates if you call into client support. We're constantly looking for ways to enhance our platform to meet the needs of our users, so your insights are incredibly helpful. Thank you for the 9/10 rating! We're committed to making continuous improvements and will keep your feedback in mind as we work on future updates.

Replied January 2025

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