MyRec.com 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MyRec.com

4.5

(163)

Pricing

Starting at $3,445.00 per year

About MyRec.com

MyRec.com is a web-based recreation activities and registration management solution that helps businesses streamline processes related to account creation, inventory tracking, ticket sequencing, financial reporting and more on a centralized platform. It allows staff members to create daily, weekly, monthly and annual membership plans with age and grade restrictions.

MyRec.com's registration module lets employees schedule programs, reserve facilities, process payments, update user information and maintain family calendars. The program management tool enables team members to handle sponsorships, assign coaches, schedule activities, track attendance, and monitor team sports standings, scores and upcoming events. Additionally, with the point of sale (POS) tool, supervisors can set up virtual cash registers, generate gift certificates and create products in multiple custom categories.

MyRec.com facilitates integration with several third-party solutions, including Constant Contact, Authorize.net, and Musco Lighting. It is available on annual subscriptions and support is extended via email, phone and other measures.

MyRec.com Screenshots

MyRec.com Pricing and Plans

Starting price: $3,445.00 per year

Free Trial

Free Version

Recreation Software Fees

$3,445.00

per year

Plan includes:

After School/Camp Programming
Bulk Email & Text Communications
Cloud-Based Hosting
Facility Reservations
Financial Reporting
Memberships With Card Scanning
Online Registration
Point of Sale Management
Program Management
Public-Facing Website

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MyRec.com Features

Popular features found in Parks and Recreation
Billing & Invoicing
Calendar Management
Class Scheduling
Electronic Payments
Employee Management
Event Management
Facility Management
Facility Scheduling
Membership Management
Registration Management
Reporting & Statistics
More features of MyRec.com
Access Controls/Permissions
Activity Dashboard
Activity Management
Alerts/Notifications
Attendance Management
Attendance Tracking
Attendee Tracking
Badge Management
Barcode/Ticket Scanning
Booking Management
Budget Management
Check-in/Check-out
Child Care
Class Registration
Communication Management
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Forms
Data Import/Export
Data Security
Discount Management
Document Management
Email Management
Email Marketing
Equipment Tracking
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Family Memberships
Forms Management
Group Registration
Inventory Management
Inventory Tracking
League/Team Management
Marketing Automation
Member Database
Membership Renewals
Merchandise Management
Mobile Access
Online Registration
Payment Processing
Point of Sale (POS)
Recurring/Subscription Billing
Refund Management
Search/Filter
Self Check-In/Check-Out
SMS Messaging
Third-Party Integrations
Visitor Registration
Wait List Management
Website Management

MyRec.com User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

33%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.9

Functionality

4.3

Andrew S.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed October 2017

MyRec has been a wonderful program for our department!

Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract.

Cons:

While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me.

Vendor Response

Thanks for the great comments Andrew!

Replied November 2017

Scott B.

Verified reviewer

Government Administration

11-50 employees

Used monthly for less than 12 months

Reviewed August 2024

Good company with solid customer service

Good. Not perfect for a non-traditional entity like us. MyRec is open to suggestions for improvement, which is great. And we are generally able to work around things if they can't grant our requests for edits, etc. Cost is quite affordable. *One of the questions on this survey asks for what purpose we use the site. I chose "registration" but it's really more like "other". We use MyRec for products and events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is easily available. Everyone we've delt with is friendly and helpful.

Cons:

1) MyRec is designed for Park And Rec depts., which is fine, but it would be great if it was more user friendly for non-traditional clients like us. 2) MyRec can be a little clunky. This includes the language that they use. For example, when referring to a product, “pick-up instructions” would be a much better term than “acquisition instructions”.

Reasons for switching to MyRec.com

They were discontinuing their product. Also, the site was not a great fit for us.

Vendor Response

Thanks for taking the time to provide a review. MyRec.com is a Parks and Recreation software, but many features are flexible to accommodate other organizations. Please call into client services if other items need to be adjusted for you, as in the products page text. This is one of the many areas that is flexible.

Replied September 2024

John L.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Reviewed February 2025

Better presentation of Days of the week and improved mobile expierence

It helps us translate our marketing matierals into sales via QR codes, but we would like to see the mobile cell version be easier for people to create an account. Developing a mobile app would also be a great solution to this issue. We have received a lot of feedback about the mobile version being difficult to use for creating an account and making payments so we normally encourage people to use the mobile version as a way to view programs and that they create their account and sign up for activities using a laptop or computer. Although I like the general structure of the web pages and appreciate that other nearby recreation departments use this software—which helps with user familiarity—we would prefer a design that offers more editing flexibility, similar to a GoDaddy website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to create and update program descriptions.

Cons:

The way the days are shown in the activity column. Ex) MTuWThuF We think it would be a lot better if you stacked them vertically like below or Mon, Tues, Wed and then if it was 5-7 days a week just Mon-Fri or Tues-Sat Mon Tues Wed Thurs Fri

Vendor Response

Thank you for your detailed feedback! We’re glad to hear that you find it easy to create and update program descriptions. Your suggestion regarding the days of the week is helpful – we can see how a different format would improve clarity, and can look into ways to enhance that display. We also appreciate your thoughts on the mobile experience. A dedicated mobile app is a great suggestion, and we will take that into consideration as we continue to evolve. Thanks again for your thoughtful review – we’ll continue working on these areas to provide an even better experience.

Replied February 2025

Laura M.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 12 months

Reviewed March 2024

We love MyRec

The customer service is exceptional. Any time I call, the staff are polite, patient and kind. I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec from another platform and our department is so happy with all of the options MyRec provides. It makes our lives easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to monitor program registrations.

Cons:

Users always have trouble recovering their password. We get complaints that the website is "too confusing" and not user friendly.

Reasons for choosing MyRec.com

Familiarity, pre-existing relationship, better product for what we need.

Reasons for switching to MyRec.com

Needed a platform that had more options and the customer services was horrible.

Vendor Response

Much thanks for taking the time to review. We love hearing this feedback and it validates the efforts we put forward every day to make life easier for our clients.

Replied March 2024

Deborah B.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used weekly for more than 2 years

Reviewed September 2023

MyRec Rocks!

I love MyRec. It is very easy once you get the hang of it. It is very easy to find help from Customer Service when you do get stuck or confused.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how helpful the Costumer Service Reps are when we get stuck or have general questions. Many times they have helped me untangle puzzles I thought were not solvable! They always have a pleasant voice and are very patient.

Cons:

Just the few things I mentioned in my review. The biggest one being that I would love for their to be a report for member birthdays.

Reasons for switching to MyRec.com

My bosses chose to switch. I'm really not sure why. I don't do well with change, but once I got the hang of MyRec I was glad they did change! Soooooo much easier!

Vendor Response

Thank you so much for taking the time to review. We are so happy you are finding the ease of use and customer support a real benefit. We do have an export for member birthdays (hope that helps)!

Replied September 2023

John S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed July 2023

Customer thoughts after 18 years of using MyRec

Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user friendly options (on both the management and public sides) on the market and by far the best value for your money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The MyRec customer service is second to none! There are no endless chat bots to "talk" too; just simply pick up the phone and talk to a real person in the United States. The internal Help Desk can also answers many of the questions quickly.2. Customer feedback is always welcomed and they are very proactive in implementing suggestions which=h has allowed them to keep up with the industry and outpace competitors. 3. They are a small business focused on one thing: being the best Parks & Rec software in the industry. I feel that over the years they have achieved this.

Cons:

1. They do not have all the bells and whistles as the software from larger companies. Each year they implement more options and are quickly catching up. 2. For a small to mid size/large department they are perfect. Metropolitan/County sized departments may find limitations.

Reasons for choosing MyRec.com

1. Value for the money2. Ease of use on management side

Vendor Response

It has been a pleasure serving your department! Thanks so much for taking the time to review, and for being a loyal customer. We are thrilled the software is growing to meet your needs.

Replied July 2023

Alicia D.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed March 2022

Littleton feedback

There are a lot of issues with the in house operations; my Program Coordinators prefer RecDesk's software, but the customer service, desire to do better, and flexibility that we get from MyRec are far superior to them. Like I said before it is a glitchy program and is not consistant, but ultimately it does what we need it to do and MyRec does put a lot of effort into making the software better all of the time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The community site is easily search able for patrons. The company's openness to development in suggested areas. It does feel like MyRec is trying to consistently improve its operations for the better. The base functions of creating households, registering for programs, and point of sales operations are very easy to learn and use. Cloning of programs and activities is easy and extremely useful and efficient. Dashboard information is great! It would be out of this world if it was customizable. Customer Service and tech help is quick and often knowledgeable to fix issues in one call.

Cons:

Overall there is no consistency with options and filters. For example some reports you can get an excel export and some you can't, this is the same for programs (advanced verse standard) and all other modules. The software is very glitchy. The site can shut down with no warning and we have to call in to make sure it is taken care of. We also deal with some odd one off issues that can't be explained, but we usually find some sort of solution. It keeps us on our toes, but wish we could depend on the software more. Things change so fast that it is hard to keep up sometimes. Offer quarterly training would be amazing! Streamline integration with other software. I mentioned earlier the issues with Constant Contact, it would be great if there was an easy integration with financial software like MUNIS. I believe it is possible, but we have not tackled that project yet.

Reasons for choosing MyRec.com

see above

Reasons for switching to MyRec.com

We left RecTrac because the 3.1 upgrade was going to be forced and the price increase was not something we could afford. At that time we switched to RecDesk because it met our needs for ease of use in house and for our patrons, ultimately help was almost impossible from them and the excuse we received from the president was that more departments had joined and they had no intention of increasing their work force so the response time was drastically effected with no intention of changing it. We changed to MyRec because we were promised that we would be able to transport all of our data from RecDesk over to MyRec. It was attempted but did not work at all. We are extremely please with the customer service and the company's constant evolution of the software.

Vendor Response

Thanks so much for taking the time to do a review for us. We appreciate your feedback and look forward to working with you on your concerns. There are some items that are in fact offered (trainings, munis export, new exports) and urge you to give a call into client services to make sure those are turned on for you or check out the knowledge base for information on any new features.

Replied March 2022

Amy Jo M.

Verified reviewer

Government Relations

51-200 employees

Used daily for less than 12 months

Reviewed January 2023

MyRec review

from start to finish line the service was outstanding. I felt like MyRec listened to our needs on what we wanted, and they delivered. very friendly and great prices.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use; customer service is very helpful and knowledgeable.

Cons:

when running a distribution summary report, it would be nice to click on the blue highlighted total to find out for example what day a reservation was made so that either an invoice number could be shown, a name or at least a date shown when that takes place. we don't run daily totals, we run biweekly or monthly.

Reasons for choosing MyRec.com

dollar value and to be honest, they took the time to explain things and helped us. i felt like a number when working with Rec desk. They actually were mad when they called back to ask why we didnt choose them. i said that their tone right there when we talked was the reason why. very nervy to act like that

Reasons for switching to MyRec.com

Active Net was NOT user friendly, and it seemed as though they were leaving the recreation part of their training. they charged additional fees and were not helpful to say the least

Vendor Response

Much appreciation for the kind words in your review, thank you. Please call into client services as there may be another report that will give you specifically what you are looking for.

Replied January 2023

Diane S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

After purchase support is amazing!

Except for this users' deficiency I am so glad I chose to go with My rec over another software program my team had been considering. When things go wrong it's never been a software issue. The customer service is excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A company's employees are a reflection of their excellence and My Rec has excellent employees in their customer service department.

Cons:

For me the actual software is a challenge. Many times the directions are not clear or complete enough for me. As a 65 year old, who did not grow up with this technology, many times i don't understand where I went wrong. Perhaps the directions are written for someone who is more proficient in this type of technology. Perhaps a section in the help feature geared toward the remedial user ... perhaps a primary level explanation! Also, a better calendar would be useful. Seems primitive compared to other software company's calendars.

Vendor Response

Thank you so much for the kind words and taking the time to review. We are thrilled you find our client support amazing and are always updating our features, so thank you for the calendar update request.

Replied March 2025

Meaghan T.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed March 2025

MyRec Rocks!

We have had a great experience with MyRec! The software is easy to use and any issues that we have had have been rectified quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service! We really appreciate the fast and professional service that you provide.

Cons:

If I have to put something down for this, I will say that I wish there was a sub total for the top section of the income summary report. This would make it easier to confirm that the total matches the disbursement summary report.

Vendor Response

Thank you for taking the time to review the software. We strive to provide the best service so thank you for pointing that out. Please reach out to client support if you'd like to see a change in the report. It has been a pleasure serving your department.

Replied March 2025

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