Checkfront 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Checkfront

4.5

(318)

Pricing

Starting at $225.00 per month

About Checkfront

Checkfront is a cloud-based business management software designed for tour operators, rental companies and accommodation providers. It offers booking and activity management, reservations and payment processing.

Checkfront features online booking calendars that can be accessed on desktop and mobile devices. When an agent confirms a booking, the calendar is automatically updated in real-time to help avoid booking conflicts.

The software allows users to manage both online and on-site bookings. Point of sale features and a payment gateway allows clients to pay for tours, activities and services. Checkfront also allows users to integrate with travel websites such as Booking.com, Expedia and TripAdvisor, and they can publish their packages on these websites as well. Other integrations include social media websites such as Facebook and LinkedIn.

Request a demo
https://www.checkfront.com/book-a-demo/

Checkfront Screenshots

Checkfront Pricing and Plans

Starting price: $225.00 per month

Free Trial

Free Version

Managed

Pricing available upon request

Plan includes:

Unlimited Bookings
Unlimited Waivers
Unlimited Partner Accounts
Reporting and Data Export
Gift Certificates
Remove 'Powered by Checkfront'
Choice of Payment Provider
Phone/Chat/Email Support

Growth

$225.00

flat rate, per month

Plan includes:

3000 Annual Bookings
5 Staff Accounts
Unlimited Waivers
Unlimited Partner Accounts
Reporting & Data Export

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Checkfront Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Checkfront
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Attendee Management
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Notes
Calendar Sync
Central Reservation System
Channel Management
Client Management
Communication Management
Confirmations/Reminders
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Document Management
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Calendar
Event Scheduling
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Geographic Maps
Guest Check-in/Check-out
Guest Communications
Historical Reporting
Invoice Management
Itinerary Creation
Maintenance Management
Multi-Currency
Multi-Day Booking
Multi-Language
Online Booking
Online Payments
Online Registration
Online Reservations
Online Signing
Package Creation
Payment Processing
Permit Management
Point of Sale (POS)
Pricing Management
Quotes/Estimates
Real-Time Data
Real-Time Updates
Registration Management
Reminders
Rental Management
Reporting & Statistics
Reservations Management
Resource Management
Revenue Management
Room Booking
Search/Filter
Site Reservation Management
SMS Messaging
Social Media Integration
Supplier Management
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Vendor Management
Waiver Management
Website Integration
Website Management

Checkfront Integrations

authorize.net

Nutshell

Slack

Twilio

Google Drive

QuickBooks Online Advanced

See all 30 integrations

Checkfront User Reviews

Overall Rating

4.5

Ratings Breakdown

62%

28%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.5

Functionality

4.1

Mátyás G.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Long-time user, and a happy one.

We are a sightseeing tour operator company and we have been using Checkfront late 2018. We have explored other options thoroughly and this is still the one we like the most after several years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.

Cons:

Our only real issue is that they seem to be falling behind on channel integration (especially OTA's) compared to other reservation systems. But the functionality and usability of existing features is very good.

Reasons for choosing Checkfront

Overall cost is way lower than any other system we've explored that has this kind of functionality that can integrate into our operations smoothly, without having to make uncomfortable compromises.

Reasons for switching to Checkfront

Price, functionality

Lucas M.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Simple Yet Robust

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many things that I love about Checkfront. It's online booking capability and ease of use when training employees how to use it once it is setup. With a little coding expertise you can make the booking process for clients very easy and reduces the friction toward payment, so you can concentrate on operations.

Cons:

The Guest form and Guest information are essentially useless and would be better if it was removed altogether. I have been hoping that over the last 2 years since its implementation there would have been improvements to this portion of checkfront, but it has not been improved. There are no triggers if guest have not filled out the info, nor is there anyway to use the information in dashboard or organize it using the daily manifest or send the information somewhere else to be used in another program via automation.The email suite lacks any organizational capability I have created so many that it is nearly impossible to figure out what triggers them and we run many different trips to many different locations and it creates choas when I don't know if clients are getting the correct emails about those trips. Then you get into the creation of emails, there is no way to send test emails to check your formatting. Also you cannot create html emails in the notifications editor. I have to create email templates in Mailchimp and then export them and import them into checkfront. this might be the most ridiculous thing that I can think of. There should be a way to catogorize your emails into folders, and there should be email templates that allow you to design emails in checkfront that have mobile friendly options. If there was a way to see all the triggers without having to open every email to see that would be amazing.

Reasons for choosing Checkfront

it's ability to connect with Authorize.net

Reasons for switching to Checkfront

I needed invoicing and online booking capability with automated emails

Melissa P.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Review on behalf of Haliburton Forest

Previously 4

Overall we have been very satisfied. We have been able to relieve some of the stress from the office by having online reservations available and allowing for customers to book for themselves.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

Ease of use. There are a few things that should be addressed, but overall ease of use has been fantastic.

Cons:

Certain features need some work or need to become available for better functionality.

Rebecca H.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Absolutely love Checkfront

When we first started out we took reservations in a paper book....yes you read correctly, on paper...knowing there had to be a better way I researched different software to use. Since then we have been so happy with Checkfront. The support from their team has been amazing. From setting us up to answering my everyday questions, their team is always friendly and helpful. I highly recommend them to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been with check front for 7 years now and we love everything about it. It's simple to use, training new employees to use it is easy, the booking process just flows nicely so it makes sense. Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.

Cons:

I would like to use the waivers section but it didn't quite work for our set up. There's a couple of little things that would be nice to be able to do with the calendar etc. I also which the app was a bit more useful. I usually always send suggestions in when I come across something that I think would be beneficial for everyone.

Reasons for choosing Checkfront

Checkfront is similar to us, it's a small company focused on taking care of its employees and gives a damn about the world. I get calls constantly from so many other companies trying to get us to switch but I just don't see why I would when we are so happy. I know there are different options but we also like that fact that we pay a once a year subscription fee and then our customers don't have extra random "fees" when they book - I dislike hidden fees like that when I book so I don't want my customers to experience that!

Vendor Response

Thank you for such kind words! We too value having a small local team, much like you, Rebecca! Please keep sending in those suggestions! We truly do appreciate them :)

Replied March 2022

Brenda D.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Very responsive customer care

Very positive experience with Checkfront - nothing seems to be a problem, always supportive response from Support staff. Really very happy with product and overall support.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software has many really useful functions e.g. waivers; group waivers; integration with Xero. The developements in terms of the calendar and manifest are great improvements but little tweaks in layout would declutter the view. Some of the details functionality is brilliant - often not easy to find how to do something but just ask the Support folks and they usually have a very neat solution to offer. The customer support is fantastic, so responsive and are very wiling to take a suggestion/issue back to the developers.

Cons:

Find the Inventory calendar a bit cluttered and the mobile app could be done with a little refinement in terms of daily manifest. Integration with Xero needs a little refinement - would be excellent if an admin could choose which Payment Methods are integrated, at the moment every transaction creates a Xero invoice which is not always appropriate (e.g. gift vouchers, cash, face-to-face card payments) so there can be quite a bit of voiding in Xero to correct position. The Partner Accounts are too restrictive for the way we work with our partners so we had to provide User accounts to provide the functionality.

Reasons for choosing Checkfront

Price and pricing structure - fixed sum is essential for us. User accounts set-up by product

Reasons for switching to Checkfront

Their pricing structure changed which really did not suit us - charging per booking and also customer booking fee, was absolutely extortionate. Also Rezdy did not provider User settings so that users only had access to certain products, this was becoming a bit issue and added to the cost as we needed multiple subscriptions.

Mark H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

So bad I wrote a review.

I was recommended Checkfront by another activity company in the UK. Onboarding was fairly smooth but then things started to go wrong. Customer support wasn't great (aside from having to wait til the end of the day (GMT) before they we're available) with workarounds for bugs being the order of the day. Actual solutions or fixes were a rare thing. Some sample issues: A bug prevented editing users - workaround found but didnt work. A bug prevented payments - was fixed after 12 hours of waiting for Canada to wake up. A bug showing incorrect prices - workaround: turn off visible prices(!). The clincher: A bug rendered the booking widget unusable (it showed no availabilty to customers). Tech Support said they'd know about the bug for 'weeks' and that the dev team were working on it but there was no timeline on a fix!!! I would've liked to have known the system's customer-facing widget wasn't useable before I spent many, many hours transitioning over to Checkfront. I can't risk the key element of my booking system failing so had to pull the plug on Checkfront and return to my previous provider. Honestly one of the worst experiences with a service provider I've ever had. Checkfront has just been through a massive merger and investment and I can only speculate that the changes have completely overwhelmed the company and quality has dropped off a cliff. One staff member alluded to this and hoped things might start to improve in 'a few months'. Right now my advice to anyone considering Checkfront would be to run far away.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clean design, apparently smooth booking flow, low fees.

Cons:

Bugs. Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British Columbia so are 8 hours behind Europe and they work 9-5 Pacific Time... They're only available at night!

Reasons for choosing Checkfront

Fareharbor has very high booking fees we didn't want to pass on to customers..

Reasons for switching to Checkfront

BookingLayer are excellent, but they're aimed primarily at accomodation providers which we are not.

Richard H.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Comprehensive system with good support

I have been very impressed that Checkfront has been able to manage all aspects of our reservation system (online booking, calendar, inventory, waiver forms and integration with our POS). We were able to switch from a paper/whiteboard whiteboard model to completely digital this year thanks to our Checkfront implementation and it has been a game changer. Support has been very good and makes all the difference with configuration questions and minor system issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have an IT background and was able to install and configure this system mostly on my own. I needed help with a few more complex configuration questions but pretty impressive that a system this sophisticated can be setup by the end user. It is very flexible and powerful but this also means that setup can get quite involved.

Cons:

Reporting is a weakness with no custom reporting options. Ongoing development of the product is slow and currently with no transparency on the roadmap. They have promised to share more info on this though.

Reasons for choosing Checkfront

Square recommended Checkfront because of the tight integration.

Krista P.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Not very user friendly to set up but works well once implemented.

We've been with Checkfront for almost 9 years and have regularly compared pricing and benefits with other vendors. It is the one that consistently comes out on top, but it seems it's moving more and more to %fee option which is what we were avoiding with competitors. It works well once set but isn't super easy to set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once it's working it is a pretty stable product, and works well on the user side. Once it's set it's mostly set it and forget it.

Cons:

Checkfront is not intuitive to set up new items for booking. I don't feel like it's our business model, I think it's a complicated set up that they did many years ago and haven't updated to make it a better user experience. Once set up, it works well but adding a new item for booking takes longer than it should.

Kenna K.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Good enough! Still needs more capabilities.

Generally its good but like I mentioned in my Pros and Cons, there are some things that it lacks. It works well for our team as weve used it for over 10 years but that being said, it isnt perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly intuitive software and easy to teach to new team members. Lots of work arounds for problems. Support is very responsive and helpful.

Cons:

Some limited capabilities with reports. Mean more for day tours is seems but we are a multi-day tour company. We wish there was a way to have our merchandise sold through Checkfront as well but the inventory system gives us headaches.

Derek J.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Good booking app

Checkfront is an easy to use booking tool that is always improving but lacks the ability to manage complexity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The booking management was easy and the customer storefront to book flowed nicely. There are a lot of integrations, and the product is always evolving. The price was actually pretty good compared to other products.

Cons:

Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between triggers. The system was not designed for what we were looking to do, but it was still able to do it. Integrations would sometimes break, causing errors on the booking page. Some features were blocked behind using their payment provider tool instead of an alternative they allowed. For instance, if you used Square instead of Stripe, customer were not able to book directly from the Google search results page. Reporting was also very difficult to deal with and lacked the ability to customize it. I had to export all the data to a database daily in order to see everything.

Showing 1 - 10 of 318 Reviews

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