Cloutly 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cloutly

5.0

(8)

Pricing

Starting at $27.00 per month

About Cloutly

Cloutly is a reputation and reviews management solution that helps businesses manage reviews from multiple sources, including Google, Facebook, TripAdvisor on a centralized platform. It helps staff members to collect 5-star reviews and optimize reputation management operations.

Cloutly Screenshots

Cloutly Pricing and Plans

Starting price: $27.00 per month

Free Trial

Free Version

Basic

$27.00

flat rate, per month

No plan information available

Cloutly Features

Popular features found in Review Management
Campaign Management
Response Management
Review Notification
Social Sharing
More features of Cloutly
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Chat/Messaging
Commenting/Notes
Communication Management
Customer Experience Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Email Reminders
Engagement Tracking
Feedback Management
Keyword Tracking
Monitoring
Multi-Channel Campaigns
Multi-Language
Multi-Location
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Real-Time Data
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Review Badge Management
Review Monitoring
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SMS Messaging
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics
Website Integration
Widgets

Cloutly Integrations

ActiveCampaign

Zapier

Housecall Pro

Trello

Houzz Pro

Pipedrive

See all 15 integrations

Cloutly User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

Have you used Cloutly and would like to share your experience with others?

Scott B.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2021

Cloutly is the what a review management system should be.

Effortless and easy to use so i can focus on what I do, I have promoted it to many clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to use out of the box, It has great training but you will barely need it as most of it is very intuitive. Once you start using the platform it will reveal how simple and easy it is to use, well worth the trial for free to test it.

Cons:

That I didn't know about it a few years ago, I have used many platforms and most of them are cumbersome

Reasons for switching to Cloutly

Effortless

Clay L.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Great product

The product was pretty easy to setup, they had a live chat support person answering my questions in real time. i had everything setup in under 2 hours

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The widget to include reviews on the website looks good and works how i would want it to. The drip campaigns to get reviews automatically seems good.

Cons:

The features i cared about most were not available int he "Free Trial" so i kind of had to take a leap of faith and just buy it

Reasons for choosing Cloutly

They were the easiest to setup with out a sales call, and had a free trial.

Reasons for switching to Cloutly

I found and tried nicejob first, but it was missing some things that seem cleaner and easier in cloutly

Nathan H.

Verified reviewer

Leisure, Travel & Tourism

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Great Product!

great. [SENSITIVE CONTENT] and the team make the process of transitioning easy and any questions/requests we ask have all been considered and addressed throughout the process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being locally developed and supported allows requests to be dealt with quickly and efficiently. In addition, we have very specific requests that Cloutly was able to customise to fit our business. No other platform was able to service us like this. Customer service is brilliant, wont be long until we see this business being a big player in the review management market.

Cons:

if anything its not a full SEO based platform, however in saying this it was made very clear this is a review based platform.

Reasons for choosing Cloutly

easy to use, clearly understand the customer journey and backed by locally created software.

Reasons for switching to Cloutly

Easier product to use, more customisable, better customer service, good value for money. Cloutly don't treat you like another fish in the sea, they make you feel valued.

Vendor Response

Hi Nathan, thank you for your honest and constructive review! It's been an exciting challenge for us to build new integrations with your existing systems. Even more exciting when we can see the real-world impact driving reviews have had on your retail locations, including more calls, more direction requests and ultimately, more customers searching for and finding you online. Partly thanks to the awesome opportunity of working alongside you, Cloutly has become a powerhouse at driving and automating customer reviews (I'm biased, I know), however, there's still always room for improvement and things we could do better. One of those things - as you noted - was the ability to run a 'health check' on citations across the web, to offer more of an all-encompassing local SEO experience. It's something we're working on! :) I'm really proud of the work we've done together so far, delighted that Cloutly has been so useful and beneficial, and excited to keep working with you. - Lachlan, Founder

Replied October 2021

Chris B.

Verified reviewer

Online Media

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

Cloutly is Amazing!

The Cloutly team are super responsive, and any questions or queries are managed straight away. I feel supported and backed up by the team both on routine admin, through to tech support for advanced solutions we're wanting to develop. We're an Australian-based business and so are Cloutly, so knowing we have that one-on-one local relationship is real a breath of fresh air. In my opinion it's a risk I think to just be one customer of many cutomers to any giant overseas business, so I need to know when I have questions or need help I'm waiting forever or mucked around. So the team at Cloutly really care about helping to grow our business and supporting us, and that's a big factor in our decision to team up with them. The product has been well-designed and thought-through, and it more than lives up to its promise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is simple and easy to navigate for our clients, and deploying and managing campaigns is a piece of cake. Being able to link existing review accounts in the click of a button means sycing all existing business review accounts into Cloutly takes no time at all, and then having the customer dashboard where they can read an reply on the spot is perfect. Plus with customer database import lists, marketing automation, and video upload, for us it was a winner. We've done our research and at the end of the day it made sense to team up with Cloutly to offer the software to our clients, and for us it's a winning move. We're investing in the software, and we'll continue to roll it out to our clients long into the future, whilst integrating it into our systems and platform too on a deeper level.

Cons:

I haven't found something I don't like yet.... I didn't like the other solutions though on the market, that's why we teamed up with Cloutly.

Reasons for choosing Cloutly

It's a better product than others offering the same type of software in the market in my research, and we have a great local team to support us too. We've done our research and after seeing the quality of the Cloutly technology, the ease of use, plus the local team who are super passionate, responsive and great to work with, it was the standout winner. I think if you're searching for this type of software, considering Cloutly is a must and as a minimum start up a demo account and have a chat to the team....

Cesar C.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Excellent Customer Review Management Software

I have been impressed with the platform functions and the excellent customer support to set things up correctly. It is lovely to receive your first customer review and showcase them on your website with the Cloutly widget.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The outstanding feature is how it is integrated with your Google business profile so you can reply directly to your customer reviews from the Cloutly platform. Setting up your campaigns, adding customers and sending the invites is a fantastic tool for managing your online reputation.

Cons:

I can only pinpoint where you add the review steps in the campaigns to be given the option of SMS and Email individually or both together. Some customers offer both options or separately.

Stephen M.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Where has Cloutly been all my life?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I knew from the moment I saw Cloutly it was exactly what I have been looking for in a Review App. The team at Cloutly have thought about everything that is needed. Cloutly was so easy to setup and place into automatic pilot, I even had reviews coming in within 24 hours. I love the ability to add a video in the review request.

Cons:

I haven't found any negatives with Cloutly and I doubt I ever will.

Reasons for choosing Cloutly

Great Support & Simple to use.

Vendor Response

Steve, thank you so much for the glowing review! We were so excited to see your first video campaign go out, and really impressed at how quickly you had everything up and running with Zapier. Cheers, Lachlan

Replied May 2022

Cameron M.

Verified reviewer

Individual & Family Services

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed October 2021

No request was ever too much.

Amazing. They have really gone above and beyond to met our needs. Coming from liaising with an overseas company to working closely with a locally based Australian start up has been chalk and cheese. It has been great to be able to work with a supplier who is quick and nimble to cater to our needs as me grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloutly have been amazing in their ability to come to the party in the customization we required to suit our network of franchises.

Cons:

Although there have been a couple of gaps in capabilities from our previous supplier, [SENSITIVE CONTENT] and the team have been committed to plugging this gaps and enhancing the platform to meet our requirements.

Reasons for choosing Cloutly

Our previous supply actually offered to match Cloutly's rate (which was a significant drop in price), but we had been so impressed with the service and support offered by Cloutly that we decided to move forward with the change.

Reasons for switching to Cloutly

Price and Support Services

William S.

Verified reviewer

Publishing

2-10 employees

Used other for less than 6 months

Review source

Reviewed June 2021

Amazing customer support!

I spoke to [SENSITIVE CONTENT HIDDEN] yesterday as I needed help with something minor. Instead of doing the bare minimum he called me on Zoom and spoke to me for 20 minutes. Not only did he answer my question effectively, he also gave me a detailed rundown in how Cloutly works and answered any further questions I had. Honestly couldn't have asked for better service. Hats off to L[SENSITIVE CONTENT HIDDEN] and also what amazing technology!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great website. Great customer support. Great concept.

Cons:

The only thing I didn't like is that I didn't find it sooner!

Vendor Response

Will, thanks for being such a legend! I was initially just really excited to help you navigate the platform and show you some cool features, but the rest of our conversation was even better. Loved getting in the trenches and talking about marketing, and was thrilled to learn more about your business and roadmap too.

Replied June 2021

Showing 1 - 8 of 8 Reviews