Opiniion 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Opiniion

4.3

(8)

Pricing

Starting at $55.00 per month

About Opiniion

Opiniion is a software designed for property management companies aiming to gauge and enhance the experience of residents. It serves firms of varying sizes, with a focus on elevating resident satisfaction levels.

The software streamlines the task of gathering resident feedback at crucial points such as tours, move-ins, maintenance requests, lease renewals, and move-outs. It utilizes text and email surveys to collect real-time sentiment from residents, aiding in the detection of issues that may affect resident satisfaction.

One of its main features is an online review generation system, which displays genuine feedback and aids in improving a company's online reputation. Opiniion also has the ability to analyze feedback to discover the underlying causes of resident sentiment. It offers a dashboard and custom reports filled with actionable insights, rather than just raw data.

Opiniion operates independently to gather and analyze feedback, but also allows for customization. The software assists in enhancing online ratings across various platforms such as Google, Yelp, and ApartmentRatings by generating verified reviews.

Opiniion Screenshots

Opiniion Pricing and Plans

Starting price: $55.00 per month

Free Trial

Free Version

Opiniion Core Product

$55.00

per month

No plan information available

Opiniion Features

Popular features found in Review Management
Campaign Management
Response Management
Review Notification
Social Sharing
More features of Opiniion
Activity Dashboard
Activity Tracking
AI/Machine Learning
Chat/Messaging
Commenting/Notes
Communication Management
Customer Experience Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Email Management
Engagement Tracking
Feedback Management
Monitoring
Multi-Channel Campaigns
Multi-Language
Multi-Location
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Review Badge Management
Review Monitoring
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Visual Analytics

Opiniion Integrations

Entrata

AppFolio Property Manager

Yardi Breeze

Rent Manager

RealPage

ResMan

See all 9 integrations

Opiniion User Reviews

Overall Rating

4.3

Ratings Breakdown

63%

25%

13%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.4

Functionality

4.3

Have you used Opiniion and would like to share your experience with others?

Kara T.

Verified reviewer

Consumer Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Get lots of reviews with less work

Very easy to set up, happy with the amount of reviews that we have gotten over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opiniion is easy to use, they set up everything & you just wait for reviews to come in!

Cons:

I do not have any cons that are worth sharing

Reasons for switching to Opiniion

Opiniion worked better with our customer information system

Vendor Response

Kara, thanks for the great review! We love working with you and are proud of the work you've done to warrant the great the results you've obtained while using Opiniion.

Replied September 2024

Sammantha B.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great for Student Housing!

Overall, Opiniion has been a great way for our teams to manage our public reputation all in one place without having to keep track of several different log in credentials and platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like being able to send feedback campaigns to our residents through Opiniion. It's such a great way to take the temperature and gauge where we are at in everyone's minds!

Cons:

I wish the review response approval flow was a smoother and more user friendly process.

Robert H M.

Verified reviewer

Real Estate

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed December 2023

It's all about selling you, then you're left alone in silence without a working product

The sales process was nice and a lot of promises were made and then when the contract was signed and 'setup' was completed, nothing. It doesn't work and is effectively worthless. Like, poke it with a stick and nothing. Zero help. Zero support. This wouldn't be so awful if we could just part ways but you can't. You have to sit with a year contract for nothing. No product. No support. No service. Most people don't care and sign up for this so they can tell their boss they bought a reputation management platform. We care and it doesn't do anything.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup people were very nice and attentive. That's where it all ends.

Cons:

It just doesn't work. It's that simple. It was fully down for a couple of months and no one told us and when we asked for help it was crickets. No worries, we try software all the time, we'll just cancel it and move on with the lesson learned. Nope. There's no 30-day out. You're stuck paying for a full YEAR, and in our case that's around $5k. For nothing.

Reasons for choosing Opiniion

The sales people were nice and we were convinced by the pitch that the soft touch of the smiley faces would solicit more feedback. It didn't. We never got a single month's worth of use or value out of it. 8 months later I'm counting the weeks until I can free up the expense to use a different platform that does something. Don't trust Brad or anyone else there.

Yash P.

Verified reviewer

Real Estate

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

Opiniion Is a Reliable Satisfaction Management Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the excellent features and capabilities of Opiniion. Opiniion has excellent features that make work easier for us.

Cons:

I do not dislike Opiniion at all. Opiniion is so amazing.

Vendor Response

Thanks for the kind words! We love to hear that you're enjoying Opiniion. If you ever have any suggestions or need assistance, feel free to reach out. We're here to help!

Replied June 2024

Tracye E.

Verified reviewer

Real Estate

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed June 2022

Great for Reputation Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The negative feedback notifications. It gives the opportunity to respond to issues quickly.

Cons:

N/A I like what I have seen of the product so far.

Mikah B.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Opinion

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about opiniion is good rating boost our goggle reviews

Cons:

I think we the positive feedback should be alerted also

Norma R.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2023

Opiniion

Overall we have had a good experience. The only issue thus far is that reviews are sent to past residents. That have not been living here more than 2 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall the platform is easy to use. You are able to reply directly to resident

Cons:

Sends reviews to all past residents. Sending reviews to past residents that were evicted gives a big impact on reviews as they will most likely give a bad on.

Savannah M.

Verified reviewer

Real Estate

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed October 2023

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