--- title: "rater8 Software Reviews, Demo & Pricing - 2026" description: "Review of rater8 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/reputation-management/rater8-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / rater8 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/)[Alternatives](https://www.softwareadvice.com/reputation-management/rater8-profile/alternatives/) # rater8 Review From $89-$109/month Free version 4 plans Wondering if rater8 is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview rater8 5.0 [(184)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Pricing Starting at $89.00 per user per month ### About rater8 rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience. Do you work for rater8? [Manage this product listing](https://www.g2.com/products/rater8/claim_requests/new?auto=true) Wondering if rater8 is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## rater8 User Interface ## Popular rater8 Alternatives Main Product rater8 5.0 [(184)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.84Value for money - 4.97Customer support - 4.92Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(707)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Swell](https://www.softwareadvice.com/ecommerce/swell-profile/) 4.6 [(358)](https://www.softwareadvice.com/ecommerce/swell-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.49Value for money - 4.63Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/) 4.7 [(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) Ratings Breakdown - 4.85Ease of use - 4.68Value for money - 4.72Customer support - 4.64Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Review Wave](https://www.softwareadvice.com/reputation-management/review-wave-profile/) 4.7 [(70)](https://www.softwareadvice.com/reputation-management/review-wave-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.66Value for money - 4.76Customer support - 4.61Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.4 [(700)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.48Ease of use - 4.12Value for money - 3.95Customer support - 4.30Functionality Pricing Starting at $199.00 per month Get Price ## rater8 Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Monitoring Pricing available upon request Plan includes: - Patient Feedback Inbox (Dashboard) - Automated Ratings Digest - AI-Powered Insights raVE Lite $89.00 per user, per month Plan includes: - Review Generation - AI-Assisted Review Responses - Advanced Reporting - Dedicated Client Success Manager & Periodic Business Reviews raVE Pro $109.00 per user, per month Plan includes: - Benchmarking - Review Boosters - Patient Satisfaction Surveys - Net Promoter Score raVE Pro+ Pricing available upon request Plan includes: - Listings Management - Employee Satisfaction Surveys Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## rater8 Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of rater8 AI/Machine Learning Alerts/Notifications Customer Experience Management Customizable Reports Customizable Templates Dashboard Data Import/Export Feedback Management Monitoring Multi-Location Negative Feedback Management Patient Engagement Performance Metrics Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Reporting/Analytics Response Management Review Badge Management Review Monitoring Review Notification Review Request Review Sharing Search/Filter Sentiment Analysis SEO Management Social Media Integration Social Promotion Social Sharing Survey/Poll Management Template Management Third-Party Integrations Visual Analytics Widgets Workflow Management ## rater8 Integrations Remedly Integration rated undefined from -1 review vcita Integration rated undefined from -1 review ECLIPSE Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review Harris CareTracker Integration rated undefined from -1 review CareCloud Integration rated undefined from -1 review See all 32 integrations ## rater8 User Reviews ## rater8 customer ratings - Overall rating: 5.0/5 - Total reviews: 184 ### Rating distribution - 5 stars: 180 reviews (98%) - 4 stars: 4 reviews (2%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.9/5 --- ### Great program! Your company NEEDS this! - Overall rating: 5/5 - Reviewer: Rebekah B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been a very positive one. This company has helped my company get the reviews we so desperately needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of access and how user friendly it is. It makes it very easy to navigate and go in and do what I need to do very quickly. #### Cons The only thing I wish was that it had an accessible app to use that would make quickly logging in and doing anything more convenient. --- ### Outstanding Platform - Overall rating: 5/5 - Reviewer: Kolbe B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with rater8 has been fantastic! Our providers seem to like it and have no complaints. Seeing updates to the platform is always exciting. Our Team Manager, [sensitive content hidden] , always makes the meetings fun and positive! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients. The price for rater8's services are very nice when comparing to other companies similar to rater8. #### Cons AI assisted responses could be expanded a little bit. The responses feel like they're pre-generated and not actually AI. Seems to always follow the same pattern (Thanks for high rating > It's encouraging to receive rating > our practice strives for excellence). #### Reasons for switching to rater8 Birdeye was very expensive for what it did. It couldn't even send out reviews automatically for us. --- ### Easy to use! - Overall rating: 5/5 - Reviewer: Monica C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered They have helped grow our ratings for several of our providers, some of which had very low scores prior to utilizing rater8. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to respond to our reviews and generate reports. #### Cons Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8. --- ### Great product - Overall rating: 5/5 - Reviewer: McKenzie J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent company to work with. Has for sure surpassed all expectation that I had. I also appreciate how easy it is to use the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use. Since using rater8 I have upped my reviews by 1000% which is awesome! Everyone is also extremely helpful. #### Cons Nothing I have not had anything come up that has been bad. So I cannot complain about anything...... --- ### Highly Effective and Easy to Use - Overall rating: 5/5 - Reviewer: Olivia S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Rater8 has exceeded our expectations. It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement. The platform is user-friendly, and the customer support is exceptional, making the overall experience seamless and effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about rater8 is the combination of an easy-to-navigate platform with powerful, real-time patient feedback. It allows us to monitor trends, highlight strengths, and identify opportunities for improvement quickly. Their customer support is exceptional, and they consistently provide guidance, best practices, and timely assistance, making the entire experience seamless. #### Cons There really isn’t anything I dislike about rater8. On rare occasions, an appeal may not be approved if it doesn’t meet the criteria, even when a comment feels unfair, but I understand and respect the need for consistent standards. Overall, this hasn’t taken away from the value of the platform. --- ### Excellent service - Overall rating: 5/5 - Reviewer: Zach R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We're a few years into our relationship with rater8 and the experience has been entirely positive since day 1. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Results. Our scores started reflecting the reality of our service offerings & performance within one month. Prior to implementing rater8, our review scores only reflected the negative customer experiences. I'm also appreciative of the ease of implementation, the strategic thought behind which review sites to populate, and the ongoing customer support. #### Cons N/A. I struggle finding opportunities for rater8. They have done exactly what they said they were going to do. Hard to complain about that. --- ### Love the rater8 - Overall rating: 5/5 - Reviewer: Melissa E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The easiest and most responsive team to deal with. The application is so easy to help you in responding to reviews. I think it is the best money we have ever spent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the response that rater8 can get from patients. I have never seen so many responses. We had tried many ways, and they just fell flat. No one responded. rater8 makes things happen #### Cons Nothing has been a concern for me with this group. They think of everything. And ways to improve time management too. --- ### Rater8 is an amazing platform - Overall rating: 5/5 - Reviewer: Kaitlyn L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Rater8 has been extremely positive from the first meeting and it gets even better with time. Every new feature they launch is designed to either get more reviews, get more exposure for good reviews, or creating new ways to analyze the data from reviews and Google profiles. Their dashboard is extremely easy to use and has so many good metrics. Our client success manager [sensitive content hidden] is an expert at pointing us in the right direction with what questions best to ask in the survey for our practice and how to best weight the questions so we get the answers we need. The service team is the best I have ever seen with getting answers usually in seconds to less than 5 minutes when emailed. I cannot recommend Rater8 enough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rater8 is always striving to make its platform the best it can be. Every time we meet our amazing client success manager, [sensitive content hidden] she is excited to show us a plethora of new features that will make reputation management even easier. What I like most about rater8 is this drive to always improve. #### Cons Every thing about Rater8 is straightforward and useful, I have no complaints. Anything that we come up with that could be of use that they don't have we email to their ideas email and they try to built it. --- ### 5 Star Review Rater8 - Overall rating: 5/5 - Reviewer: Lynn B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Rater8 offers a platform that works seamlessly with our EMR. The support team is very responsive and gets the problem resolved quickly. They are up to date on new laws or market changes and inform us promptly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rater8 is very professional and is always finding ways to improve their product offerings. The badges on the physician pages is the best. #### Cons There are not any cons. We have been partners with Rater8 for 8 years, so it is interesting to see the growth of positive reviews over the years. --- ### Rater 8 delivers on its service and is continues to add and enhance product features. - Overall rating: 5/5 - Reviewer: Lynne P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. Since we began our partnership Rater 8 has helped us not only generate a very high volume of online reviews, but also elevate practice and practitioner star ratings to enhance our brand's online reputation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, patients are engaged and willing to provide feedback. Continually innovating and enhancing service features. #### Cons To date, we have not encountered and problems or found reasons for dissatisfaction working with Rater 8. --- Showing 1 - 10 of 184 Reviews [See All Reviews](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) ## rater8 Popular Comparisons [Birdeye vs rater8](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/rater8/)[Localyser vs rater8](https://www.softwareadvice.com/customer-satisfaction/localyser-profile/vs/rater8/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/rater8-profile/alternatives/) ## Other Top Recommended Patient Engagement Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **263** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **240** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1386) Recently recommended **187** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1284) Recently recommended **60** times Stuck Between Options? 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