rater8 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

rater8

5.0

(181)

Pricing

Starting at $89.00 per month

About rater8

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger.

rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.

rater8 Screenshots

rater8 Pricing and Plans

Starting price: $89.00 per month

Free Trial

Free Version

Monitoring

Pricing available upon request

Plan includes:

Patient Feedback Inbox (Dashboard)
Automated Ratings Digest
AI-Powered Insights

raVE Lite

$89.00

per user, per month

Plan includes:

Review Generation
AI-Assisted Review Responses
Advanced Reporting
Dedicated Client Success Manager & Periodic Business Reviews

raVE Pro

$109.00

per user, per month

Plan includes:

Benchmarking
Review Boosters
Patient Satisfaction Surveys
Net Promoter Score

raVE Pro+

Pricing available upon request

Plan includes:

Listings Management
Employee Satisfaction Surveys

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rater8 Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of rater8
AI/Machine Learning
Alerts/Notifications
Customer Experience Management
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Feedback Management
Monitoring
Multi-Location
Negative Feedback Management
Patient Engagement
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting/Analytics
Response Management
Review Badge Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SEO Management
Social Media Integration
Social Promotion
Social Sharing
Survey/Poll Management
Template Management
Third-Party Integrations
Visual Analytics
Widgets
Workflow Management

rater8 Integrations

Remedly

vcita

ECLIPSE

eClinicalWorks

Harris CareTracker

CareCloud

See all 33 integrations

rater8 User Reviews

Overall Rating

5.0

Ratings Breakdown

98%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

5.0

Functionality

4.9

Kayla Barclay H.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Best Healthcare Online Reputation Management!

I really like that they do a biannual check in just to make sure we are utilizing the Rater8 services we pay for to the best of our ability so we continue to like the product and receive great results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rater8 has the best customer service hands down! They are so kind in all of their communication. They are extremely knowledgable on how to help their client get the most reviews online and with AI populated reviews. They encourage you in a positive way to optimize your reviews and online review platforms like Google Business profile. We were able to have a drastic increase of genuine reviews because of Rater8!

Cons:

We have not experienced anything we didn't like with them. They adapted to our needs of a small town hospital. They have been amazing.

Kolbe B.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Outstanding Platform

My experience with rater8 has been fantastic! Our providers seem to like it and have no complaints. Seeing updates to the platform is always exciting. Our Team Manager, [sensitive content hidden] , always makes the meetings fun and positive!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients. The price for rater8's services are very nice when comparing to other companies similar to rater8.

Cons:

AI assisted responses could be expanded a little bit. The responses feel like they're pre-generated and not actually AI. Seems to always follow the same pattern (Thanks for high rating > It's encouraging to receive rating > our practice strives for excellence).

Reasons for switching to rater8

Birdeye was very expensive for what it did. It couldn't even send out reviews automatically for us.

Monica C.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2023

Easy to use!

They have helped grow our ratings for several of our providers, some of which had very low scores prior to utilizing rater8.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is easy to respond to our reviews and generate reports.

Cons:

Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8.

Summer S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Enhancing Patient Care

I've had a great experience with Rater8. Very responsive team, and the software is very easy to navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the management of our reviews. Not only does the integration with our EHR help build our online reputation and cut a clearer picture of operations with internal surveys, but it also helps us manage and correct issues patients may be having in real time, helping us to create a better patient experience.

Cons:

I don't have any complaints. Comparatively, similar companies offer addititional marketing tools, which would be great to utilize, but I think Rater8 has perfected what they do by staying focused on reputation building and data collection and that just doesn't compare to other companies.

Reasons for choosing rater8

We had a consultant for a year that new the [sensitive content hidden] of Rater8, and ultimately the price and depth at which they collect data won us over. I considered other companies because of the extra marketing tools in their plans, but ultimatly the reputation management and data collection is what has really helped us.

Thomas K.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

A Valued Partner!

rater8 has exceeded all expectations and has helped our organization lean into patient feedback as a valuable tool for continual operational enhancement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the rater8 review and reporting dashboard, our account rep, and the outstanding technical support on every single question or change request that comes up. They are attentive to our growing needs as an organization.

Cons:

No cons. From top to bottom, our organization has been extremely pleased with rater8!

Reasons for choosing rater8

Ophthalmology industry focus, emphasis on review velocity, API partnership with NextGen, better reporting, thought leadership and collaborative approach.

Reasons for switching to rater8

Poor customer service, complicated reporting.

Kaitlyn L.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Rater8 is an amazing platform

My overall experience with Rater8 has been extremely positive from the first meeting and it gets even better with time. Every new feature they launch is designed to either get more reviews, get more exposure for good reviews, or creating new ways to analyze the data from reviews and Google profiles. Their dashboard is extremely easy to use and has so many good metrics. Our client success manager [sensitive content hidden] is an expert at pointing us in the right direction with what questions best to ask in the survey for our practice and how to best weight the questions so we get the answers we need. The service team is the best I have ever seen with getting answers usually in seconds to less than 5 minutes when emailed. I cannot recommend Rater8 enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rater8 is always striving to make its platform the best it can be. Every time we meet our amazing client success manager, [sensitive content hidden] she is excited to show us a plethora of new features that will make reputation management even easier. What I like most about rater8 is this drive to always improve.

Cons:

Every thing about Rater8 is straightforward and useful, I have no complaints. Anything that we come up with that could be of use that they don't have we email to their ideas email and they try to built it.

Olivia S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Highly Effective and Easy to Use

Rater8 has exceeded our expectations. It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement. The platform is user-friendly, and the customer support is exceptional, making the overall experience seamless and effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about rater8 is the combination of an easy-to-navigate platform with powerful, real-time patient feedback. It allows us to monitor trends, highlight strengths, and identify opportunities for improvement quickly. Their customer support is exceptional, and they consistently provide guidance, best practices, and timely assistance, making the entire experience seamless.

Cons:

There really isn’t anything I dislike about rater8. On rare occasions, an appeal may not be approved if it doesn’t meet the criteria, even when a comment feels unfair, but I understand and respect the need for consistent standards. Overall, this hasn’t taken away from the value of the platform.

Melissa E.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Love the rater8

The easiest and most responsive team to deal with. The application is so easy to help you in responding to reviews. I think it is the best money we have ever spent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the response that rater8 can get from patients. I have never seen so many responses. We had tried many ways, and they just fell flat. No one responded. rater8 makes things happen

Cons:

Nothing has been a concern for me with this group. They think of everything. And ways to improve time management too.

Lynn B.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

5 Star Review Rater8

Rater8 offers a platform that works seamlessly with our EMR. The support team is very responsive and gets the problem resolved quickly. They are up to date on new laws or market changes and inform us promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rater8 is very professional and is always finding ways to improve their product offerings. The badges on the physician pages is the best.

Cons:

There are not any cons. We have been partners with Rater8 for 8 years, so it is interesting to see the growth of positive reviews over the years.

Lynne P.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Rater 8 delivers on its service and is continues to add and enhance product features.

Excellent. Since we began our partnership Rater 8 has helped us not only generate a very high volume of online reviews, but also elevate practice and practitioner star ratings to enhance our brand's online reputation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, patients are engaged and willing to provide feedback. Continually innovating and enhancing service features.

Cons:

To date, we have not encountered and problems or found reasons for dissatisfaction working with Rater 8.

Showing 1 - 10 of 181 Reviews

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