Troquecommerce 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Troquecommerce
Troquecommerce is a platform designed to manage exchanges and returns for e-commerce businesses. This system eliminates the need for manual spreadsheets and processes, providing a more efficient way to handle post-purchase experiences.
The platform centralizes and automates each step of the returns and exchanges process. Key features of Troquecommerce include customizable workflows and automated emails. The system also triggers return shipping labels, tracks status, and sends email updates to customers. Retailers have the ability to set customized rules and timelines for exchanges and returns.
Troquecommerce also provides business intelligence and analytics. It generates reports that offer visibility into return reasons and other insights. These reports aim to help reduce returns and improve customer satisfaction.
Troquecommerce Screenshots
Troquecommerce Pricing and Plans
Pay per use
Pricing available upon request
No plan information available
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Troquecommerce Features
- Popular features found in ShippingAlerts/NotificationsBills of LadingDelivery TrackingeCommerce ManagementImport/Export ManagementInventory ManagementLabel PrintingParcel ShippingQuotes/EstimatesReporting/AnalyticsShipping Management
- More features of TroquecommerceAccess Controls/PermissionsAccounting IntegrationActivity DashboardAPIAudit ManagementBarcode/Ticket ScanningBarcoding/RFIDCustomer PortalCustomizable BrandingCustomizable TemplatesData Import/ExportDelivery EstimateDelivery RecordDiscount ManagementEDIEmail TemplatesExchange ManagementFor eCommerceFreight ShippingMonitoringMulti-LocationOrder TrackingPackage TrackingPayment ProcessingProcess/Workflow AutomationQuality ControlRefund ManagementRefund Opportunity IdentificationReturns ManagementSearch/FilterSelf Service PortalShipment TrackingShipping LabelsStatus TrackingThird-Party IntegrationsTraceability
Troquecommerce Integrations
See all 7 integrations
Troquecommerce User Reviews
Overall Rating
4.7
Ratings Breakdown
5
91%
4
0%
3
0%
2
9%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.7
Customer support
4.6
Functionality
4.7
Have you used Troquecommerce and would like to share your experience with others?
Amanda E.
Verified reviewer
Apparel & Fashion
11-50 employees
Used daily for more than 2 years
Review sourceReviewed May 2024
A melhor plataforma de Trocas e Devoluções do mercado
5
O atendimento e o suporte também são muito ágeis, sempre inovando e trazendo soluções novas, somos muito felizes usando o sistema que evolui junto com a nossa loja.
Ratings Breakdown
Reasons for switching to Troquecommerce
Custo elevado e recursos escassos na Aftersale
Read More
Eduardo V.
Verified reviewer
Sporting Goods
11-50 employees
Used daily for less than 6 months
Reviewed February 2024
Ferramenta excelente!
5
A Troquecommerce é uma ferramenta que mudou a forma como nossa empresa enxerga os próprios processos. A ferramenta é inteligente, de fácil configuração, e não te deixa fazer nada que não faça sentido. Desde o primeiro momento, isso nos deixou confiantes em usar a ferramenta (o que é raro ao utilizar um software novo). É muito intuitivo! Recomendo de olhos fechados!
Ratings Breakdown
Reasons for switching to Troquecommerce
Precisávamos de agilidade na organização das demandas, no contato com os clientes e nas remessas de postagem. Não consigo mais imaginar nossa vida antes da Troquecommerce!
Read More
Retail
51-200 employees
Used daily for less than 2 years
Reviewed February 2024
Ferramenta necessária
5
Muito positiva, além de ser uma ferramenta simples e intuitiva para utilização do time no dia a dia.
Ratings Breakdown
Reasons for switching to Troquecommerce
Custo e facilidade no processo de restituição.
Read More
Vinicius M.
Verified reviewer
Cosmetics
2-10 employees
Used daily for less than 6 months
Reviewed February 2024
A Troquecommerce mudou o meu pós venda e fez com que a minha loja se destaca-se ainda mais
5
Minha experiência tem sido incrível, o sistema me surpreendeu muito, e com certeza utilizarei em mais projetos.
Ratings Breakdown
Vendor Response
Thanks for the feedback Vinicius
Replied May 2024
Read More
Fernando S.
Verified reviewer
Apparel & Fashion
11-50 employees
Used daily for less than 2 years
Review sourceReviewed May 2024
Gosto muito deste software
5
Ratings Breakdown
Read More
esdras F.
Verified reviewer
Consumer Goods
11-50 employees
Used daily for less than 12 months
Review sourceReviewed May 2024
Feito De Para Lojistas
5
Ratings Breakdown
Read More
Lucas Ignácio S.
Verified reviewer
Retail
51-200 employees
Used daily for less than 2 years
Reviewed February 2024
Excelente Ferramenta
5
Ratings Breakdown
Read More
Marcel C.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for less than 12 months
Reviewed February 2024
Super eficiente
5
A integração e toda a funcionalidade do sistema da Troquecommerce é indiscutível. Sem comentar na facildidade de uso, inclusive pela parte do cliente.
Ratings Breakdown
Read More
William S.
Verified reviewer
Marketing and Advertising
2-10 employees
Used weekly for free trial
Review sourceReviewed March 2024
Eu recomendo a todos os nossos clientes
5
Muito boa! Todos os clientes que estão utilizando estão super satisfeitos.
Ratings Breakdown
Read More
Anderson R.
Verified reviewer
Textiles
51-200 employees
Used daily for less than 6 months
Reviewed February 2024
Insatisfeito com a implantação da NFD
2
Estou sem expectativas visando que o troquecommerce não consegue falr\conversar com os suportes dos ERP.
Ratings Breakdown
Read More
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