Redbox 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Redbox is right for your organization?

Our eCommerce Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Redbox

4.5

(11)

Pricing

Starting at £149.00 per month

About Redbox

Your brand. Your business. Grow with Redbox, the powerful online ordering and delivery platform which supports many models.

The Redbox platform allows you to create, customise and manage your own online marketplace made up of limitless hand-picked outlets, or a branded e-commerce website & app to manage your own personalised service. Making sure you can manage your online presence and your customers come direct to you.

It works for a variety of models, whether that be an individual brand or marketplace; restaurant, coffee shop, grocers, pharmacy, butchers, the list goes on.

It allows you to get brand in-front of your clients and your products moving quickly.

Redbox Screenshots

Redbox Pricing and Plans

Starting price: £149.00 per month

Free Trial

Free Version

Basic

£149.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Redbox Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Redbox
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Backorder Management
Billing & Invoicing
Campaign Management
Catalog Management
Categorization/Grouping
Commission Management
Content Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Delivery Management
Discount Management
Drag & Drop
eCommerce Management
Electronic Payments
Email Marketing
For Restaurants
Invoice Management
Menu Builder
Multi-Location
Multi-Vendor
Offboarding
Onboarding
Online Catalog
Online Ordering
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Price/Margin Management
Product Catalog
Real-Time Data
Real-Time Notifications
Real Time Order Entry
Real-Time Reporting
Real-Time Updates
Receipt Management
Remote Order Entry
Reporting/Analytics
Reporting & Statistics
Restaurant POS
Reviews Management
Sales Order Management
Sales Reports
Sales Trend Analysis
Search/Filter
Self Service Portal
Shopping Cart
Stock Management
Table Management
Templates
Third-Party Integrations
Transaction History
User Management
Vendor Management
Website Management
Workflow Management

Redbox User Reviews

Overall Rating

4.5

Ratings Breakdown

73%

18%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.5

Verified

Reviewer

Food & Beverages

Self-Employed

Used daily for less than 6 months

Reviewed November 2022

Great software - likely the best in the industry

Great overall experience and looking forward to future updates and working with them.

Ratings Breakdown

Ease of use

Functionality

Pros:

It's easy to use and manage with a great feature set.The setup is quite direct, working with the Redbox team, to get the implementation how I want it.

Cons:

As the software has to suit many use cases/people- you may have to forgo a feature or 2. Or suggest it!

Mark B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed September 2021

Powerful product, that's easy to use and start a restaurant marketplace

I wanted to set up a food ordering app for our town as lots of restaurants didn't really do takeaway. I thought it might be a difficult process but after speaking with the guys at Redbox it seemed pretty straight forward. Thankfully it was and with the support they provided I got up to speed with the system in a day or two, and then just started adding restaurants. We've not got about 25 restaurants on our Redbox Marketplace and they love it, and customers give us lots of positive feedback about their ordering experience. Love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Redbox is just really easy to use. The software, coupled with customer service meant it was very easy to get started and set up a successful marketplace in my area. I can get each restaurant set up on the system, along with their menu and get them live on the app within about 30 minutes meaning I can react quickly once a restaurant has said they'd like to join our app.

Cons:

Nothing really - it just works and customers love it

Reasons for choosing Redbox

The full backend system meant that I can give logins to restaurants so they can manage their own menus. This was a big draw as on other platforms they would have to go through call centres which can take up to two weeks to make any alterations or mark things as Sold Out. The app updates pretty much instantly when a restaurant makes a change, which they all love. Also being able to take pre-orders has been really useful and again isn't provided by many other platforms - it's helped restaurants grow their orders before they've opened for the day.

Destiny B.

Verified reviewer

Food & Beverages

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2024

Redbox delivery

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how it made keeping my orders in order

Cons:

There were so many flaws starting with not an USA app

sue J.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Reviewed August 2021

Perfect solution for a busy cafe bar

We needed to find a quick solution during the first lockdown to be able to sustain our business with takeaway orders and ensure our customers felt safe and secure with an online ordering system to reduce the need for person to person interaction. We were able to get up and running quickly, the service from the team was excellent and we received all the training we needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set up was really easy and the software is extremely reliable which for us was very important - adding or removing products, updates is super simple. The reports are also clear and accurate. I really like also how we can have it branded to our business, it feels tailored to our business and easier for our customers to find us and feel confident when making transactions with us.

Cons:

I don't have anything to report, the team behind ~Red Box are very helpful and the integration with our systems was seamless.

Reasons for choosing Redbox

Branding, functionality and value for money

Joel M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed September 2021

Joel’s chicken

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Been able add all the specifics for the menu is helpful and the pre ordering is also handy so we can plan ahead for ordering etc. It was easy to set up and integrates well with the terminal.

Cons:

It can be a bit confusing and difficult to navigate at times especially with someone thats not involved in software.

ian f.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed October 2021

Good and Bad

Its been ok, nice helpful people, good system and could be better but all systems can improve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the way it adds up and includes the vat, its good that its all calculated for payouts during the week. I think there could be better additions as if you refund £10 you dont seem to take the payments to Redbox off the outlet so really if there is a refund we as the user pay for redbox.

Cons:

I think the terminals leave a lot to be desired, i wanted to ramp up this business in a different way to others but we lost confidence in the terminals closing down, losing volume, needing to be re booted.

Reasons for choosing Redbox

We just googled this type of system and my business partner said these were the way to go.

Jack H.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed September 2021

Fantastic Developers - Always communicate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is so easy to use. It’s easy for restaurants to engage with the software and make live changes to there menu. The app Redbox designed is easy to use, easy on the eye and simple compared to other apps in the market.

Cons:

Having bespoke features of the app or features that you can add to your app. I’m sure the guys are working this already.

Chiffon B.

Verified reviewer

Entertainment

Self-Employed

Used monthly for free trial

Review source

Reviewed November 2021

Online Ordering with Redbox

My overall experience of Redbox had been a fairly good one. Benefits I have realized with using Redbox is smoother management of viewership. The Redbox product is very efficient for the most part.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ordering features were most impactful. Product is easy to use. Integration was rather simple as well with existing platform.

Cons:

Features I feel could be improved are the drop down menus for searching movie titles. This aspect of compiling movie titles can make integration a little difficult. Other than that it would be awesome if their were a way to highlight titles of movies.

Christopher A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed October 2022

Highly recommended

Quick, slick and great tech

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fantastic product and service. I will be using for all future projects!

Cons:

Everything is great. I can’t fault it in anyway

Reasons for choosing Redbox

Price and quality of product

Isabella L.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Reviewed October 2021

Looks great & easy to use

I didn’t think setting up an online marketplace could be this straight forward!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy set-up and management in the back-end, and a fantastic user-friendly front end system for the customer. Being able to get targeted messaging out to our customers via the Redbox marketing features will be and added bonus!

Cons:

I can’t think of any negatives as of yet.

Showing 1 - 10 of 11 Reviews

See All Reviews