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IBM Instana

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Overview

IBM Instana 2026: Benefits, Features & Pricing

Wondering if IBM Instana is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

IBM Instana
IBM Instana
4.2
(6)

Pricing

Pricing available upon request

About IBM Instana

IBM Instana democratizes observability by providing a solution that all application stakeholders, whether working in Operations (DevOps, SRE, ITOps, …), Development, QA or on the business side, ˛can use to get the performance data they want with the application and infrastructure context they need.

Instana automates all aspects of Observability, from discovery to monitoring, tracing, profiling, troubleshooting, and optimizing performance.

Never miss a problem, regardless of user volume. Unsampled tracing ensures complete visibility in public cloud and hybrid cloud mesh environments.

Offers a comprehensive view of service dependencies, aiding in troubleshooting and providing an accurate picture of how services collaborate.

Key features include:
Smart Alerts Intelligent Alert Setup Wizard:
Threshold-based smart alerts, automatic detection and correlation of events, issues and service incidents and automatic identification of each incident’s likely root cause result in the fastest mean time to resolution (MTTR

Full Stack Observability:
Provides full distributed tracing—with zero sampling—across your entire application stack, including browser and mobile apps, databases, and in...

dividual lines of code. Context Guide: Offers an industry-leading real-time capability, allowing users to see every high precision 1-second metric and unsampled trace in multiple views. Provides depth of Observability information for quick incident resolution. Monitoring and Tracing for all Kubernetes Distributions: Supports all native Kubernetes features for comprehensive observability. Synthetic Monitoring: Enables testing of infrastructure locations with limited real user interaction. Distributed Tracing: Helps trace transactions across different components of an application, providing insights into the performance of individual components and how they interact. Unbounded Analytics: Provides data analytics and reporting features that enable IT teams to track application performance over time, identify trends and make informed decisions about capacity planning and infrastructure optimization. Automatic ML/AI Assisted Root Cause Analysis: Automatically detects changes, issues and incidents to drastically decrease the time to investigate the root cause of every service impact of your applications. Full Open Telemetry Support: Delivers a unified view of telemetry data and provides value-added capabilities through Instana's powerful dependency map and full-stack visibility. Real-time Application, Service Dependency, and Infrastructure Maps: Offers a comprehensive view of service dependencies, aiding in troubleshooting and providing an accurate picture of how services collaborate. Pipeline Feedback: Offers end-to-end visibility of releases and their impact on application or infrastructure health. Facilitates decision-making on whether to roll back to a previous version or address specific problems. Application Perspectives: Allows users to construct different views for metrics, traces, and KPIs, tailoring monitoring to their specific needs.

IBM Instana Screenshots

0
0
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2

IBM Instana Pricing and Plans

Starting price: $20.00
Free Trial
Free Version

Observability Essentials

$20.00

usage based

Plan includes:

  • Infrastructure discovery & mapping
  • Support for on-premise, cloud, hybrid, multi-cloud
  • Container & orchestration monitoring
  • Second monitoring granularity
  • Second change notification & alerting
  • Opentelemetry Support

Observability Standard

$75.00

usage based

Plan includes:

  • Service Discovery and Mapping
  • Application Performance Monitoring
  • Tracing and Log Management
  • Visualization and Analysis
  • Incident Management
  • Serverless Monitoring
  • Dependency Mapping
  • Self-Hosted Synthetic Monitoring
  • Generative AI
  • Log Management
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IBM Instana Features

  • Popular features found in Incident Management
    Alerts/Notifications
    Audit Trail
    Communications Management
    Corrective and Preventive Actions (CAPA)
    Investigation Management
    IT Incident Management
    On Call Scheduling
    Safety Incident Management
    Status Tracking
    Ticket Management
    Workflow Management
  • More features of IBM Instana
    Access Controls/Permissions
    Activity Dashboard
    Activity Monitoring
    Activity Tracking
    Alerts/Escalation
    API
    Application Management
    Audit Management
    Backlog Management
    Bandwidth Monitoring
    Baseline Manager
    Bottleneck Identification
    Bug/Issue Capture
    Collaboration Tools
    Container Monitoring
    Customizable Reports
    Dashboard
    Dashboard Creation
    Database Monitoring
    Data Import/Export
    Data Visualization
    Diagnostic Tools
    Drag & Drop
    Email Alerts
    Event Logs
    Generative AI
    Incident Management
    Incident Reporting
    Issue Tracking
    Monitoring
    Multi-Cloud Management
    Performance Metrics
    Performance Monitoring
    Prioritization
    Real-Time Data
    Real-Time Reporting
    Reporting/Analytics
    Resource Management
    Root Cause Analysis
    Server Monitoring
    Single Sign On
    SSL Security
    Third-Party Integrations
    Transaction Monitoring
    Trend Analysis
    Troubleshooting
    Uptime Reporting

IBM Instana User Reviews

Overall Rating

4.2

Ratings Breakdown

5

33%

4

50%

3

17%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.0

Functionality

4.3

Have you used IBM Instana and would like to share your experience with others?

Mallayasamy's profile

Mallayasamy k.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2023

Best monitoring tool for Kubernetes platform

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Overall view of erroneous call rate and latency is very useful to find performance issues. We can able to find out exact error calls like 5XX and 4XX calls.
Cons:
Request parameter is not implemented and only available based on endpoints

Read More

RB

Rosa B.

Verified reviewer

Internet

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Monitoraggio approfondito dello stato della rete

5

Monitori i server, le transazione avvenute sul sito, l’intera infrastruttura dello stesso e il suo stato di salute. Monitora anche il mainframe, CPU, RAM e storage per identificare problemi in modo più veloce e di dettaglio. Questo monitoraggio profondo consente di prevenire i problemi, anticipando gli interventi prima che si verifichino. Le funzionalità di allarme sono molto utili, segnalano pezzi di server inattivo e forniscono un rapporto dettagliato dell’errore semplificando la risoluzione.

Ratings Breakdown

4
Ease of use
3
Customer support
4
Functionality
icon
Pros:
In un unica schermata Instana visualizza lo stato dell’intera architettura permettendo di ottenere varie informazioni velocemente dai processi Java al heap space al monitoraggio delle API. Instana permette di monitorare la stabilità del sistema in tempo reale e intervenire per risolvere problemi. Semplice, preciso e facile da utilizzare.
Cons:
Il consumo di CPU è spesso eccessivo, specialmente nelle operazioni debug. Il Team di Instana è lento a fornire risposte, settimane di solito e questo rallenta di molto il processo di installazione e configurazione.

Reasons for switching to IBM Instana

Il livello di monitoraggio e le funzioni offerte da Instana risultano superiori.

Read More

MH

Mike H.

Verified reviewer

Computer Software

11-50 employees

Used daily for free trial

Review source

Reviewed January 2019

A serious New Relic competitor with some work

3

Ratings Breakdown

2
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
Instana looks great on the outside: features, pricing, etc. and it is, if you can implement it.
Cons:
We found Instana has issues running in Docker environments, and their integration docs for APM were less than intuitive.

Read More

MC

Michele C.

Verified reviewer

Telecommunications

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed September 2024

IBM Instana is your friend

4

My overall experience with IBM Instana is coool. All the tracing services are well presented and readable.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
IBM Instana is really easy to use. Tracing the services, the calls and takes the time durations.
Cons:
I think the alert could be more understandable.

Read More

Akou Kafui's profile

Akou Kafui A.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed November 2023

Logiciel d’application

4

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Simple et facile à utiliser pour les développeurs d’application très performant et professionnel avec une bonne qualité d’interface. Je le recommande
Cons:
C’est un super produit et simple avec une meilleure équipe d’assistance et très professionnel. Je le recommande

Read More

VR

Verified
Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2019

Captures APM in real time

4

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Captures application performance in real time. Great to capture micro service requests at a very affordable pricing
Cons:
So far, nothing bad, we are still testing it to see how it works

Read More

Showing 1 - 6 of 6 Reviews

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