AuditShipment 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AuditShipment

4.0

(13)

Pricing

Starting at $10.00 per month

About AuditShipment

AuditShipment helps you take control of your carrier invoices. It provides easy-to-review reports, invoice auditing, and real-time shipping information including notifications when weight, dimensional weight pricing and surcharge errors are found on your shipments. With powerful predictive analytics tools, you can receive recommendations on how to better control carrier costs.

AuditShipment Screenshots

AuditShipment Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

per user, per month

No plan information available

AuditShipment Features

Popular features found in Shipment Tracking
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight Operations
Status Tracking
Website Integration
More features of AuditShipment
API
Auditing & Claim Filing Services
Audit Management
Automated Claim Filing
Carrier Invoice Auditing
Cost Analysis
Cost Recovery
Data Import/Export
Delivery Record
Delivery Tracking
Exceptions Management
Historical Reporting
Invoice Management
Order Tracking
Package Analytics
Package Tracking
Predictive Analytics
Real-Time Monitoring
Real-Time Updates
Refund Opportunity Identification
Reporting & Statistics
Shipment Tracking
Shipping Cost Tracking
Shipping Management
Shipping Optimization
Third-Party Integrations

AuditShipment Integrations

Miva

Shopify

Simvoly

Smartsheet

Trello

FedEx Ship Manager

See all 50 integrations

AuditShipment User Reviews

Overall Rating

4.0

Ratings Breakdown

69%

23%

Secondary Ratings

Ease of Use

3.8

Value for money

4.2

Customer support

4.0

Functionality

3.9

Have you used AuditShipment and would like to share your experience with others?

Candice R.

Verified reviewer

Sporting Goods

2-10 employees

Used monthly for free trial

Review source

Reviewed June 2019

Great Concept!

We ship a lot everyday so to have a service that does the hard work for us is amazing. Dealing with shipping company’s customer service can be tiring and a waste of time. AuditShipment is a huge timesaver!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the ease of using the software. The dashboard was very appealing in its layout and easy to understand.

Cons:

Not really anything negative to say! Very happy overall.

Vendor Response

Thanks a million Candice!

Replied June 2019

Andrea M.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

Seems too good to be true but it's not!

Overall the service really does seem too good to be true. This is one of those rare times in life where You actually get what is promised. I would highly recommend giving it a try!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once the program has been set up and is integrated with your shipping partner accounts, you can just site back and watch the refunds roll in. It's a 'set it and forget it' kind of system that can save you a lot of money with no effort. Customs service is excellent, someone usually gets back to inquiries immediately or within a few hours.

Cons:

The trickiest part of the set up process for us was verifying that we were actually getting the money back that AuditShipment said we were. Since AuditShipment puts their email address in to receive refund confirmation emails from the courier, the only way to verify is to cross reference individual refunds on our credit card statement or Canada Post invoices. This is as much a problem with the way Canada Post does billing as it is with the AuditShipment system, however. My suggestion for AuditShipment would be to offer users the option to opt into being CC'd on refund confirmations from couriers. That being said, once we had figured the system out, we didn't see any discrepancies in what we were being charged for vs. what we were actually getting.

Vendor Response

Thanks for your valuable suggestion Andrea. We will be working on the feedback that you shared with us and see through to completion ASAP.

Replied June 2019

Charles M.

Verified reviewer

Fishery

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2024

Fake business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are no pros to using AuditShipment. It does not do anything and there is zero customer service.

Cons:

The system does not work and there is no customer service. Their number is disconnected and they do not respond to emails, messages, or on their social media.

Vincent P.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Great software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automatically tracks late shipments from Canada Post so we can get shipping refunds.

Cons:

Commission is high, but from my understanding it is hight for all softwares doing this job.

Reasons for choosing AuditShipment

Commission fees are less.

Vendor Response

Thanks for your honest feedback. As mentioned in your review, we are the only service provider who is able to provide exhaustive audit service at the most competitive price in Canada.

Replied June 2019

Sonu T.

Internet

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

Expensive commission on refunds.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hand free. Fully automated software. You don't have to do anything.

Cons:

On the website it clearly states that you save 5% on an annual contract. I had to fight tooth and nail for them to honour their own offer. In the end the said they will reimburse me the 5% after one year. One year has not past so we will see if they keep their commitment.

Vendor Response

Thanks for your honest feedback. The annualised contracts ( 5% discount) are based on customer's shipping volume. There has to be a significant shipping volume for your business to be eligible for the discounted rate. Even so, since we value your relationship with businesses such as your we promised to award the 5% discount. We assure you that we will stand by our commitment. We would also take your valuable suggestion and improve customer experience in the future.

Replied June 2019

Connor J.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2022

Not working - Support non-existant

So far the experience has been bad. The software seems to have issues with their integrations with shipping providers, and the business does not seem to be actively worked on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the fact that the pricing shown on the site was transparent and there was an option to pay only 30% of successful refunds. After viewing the true pricing inside my user account, within the app, I quickly realized pricing for AuditShipments users does not match what is displayed on the front end of the site before signing up.

Cons:

Several weeks have passed and despite setting up an integration with both Stamps.com and ShipStation, no data has been synced at all about my shipments. No one is monitoring their live chat, and no follow-up is made via email from live chat requests that were made and went unanswered. After sending a support request via email I did receive a response but it was not helpful. Additional support was still needed and there has not been any response via email now for several weeks.

Reasons for choosing AuditShipment

I chose to try AuditShipment because its pricing was stated to be 30% of successful shipping refunds, while LateShipment is 35% of successful refunds.

khaled k.

Verified reviewer

Wholesale

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed June 2019

Save time and money

we are receiving credit back on missed/late/undelivered express shipments. express shipments are sent express because they need to be delivered asap and that cost a lot of money. we have been able to save on shipments that weren't delivered on time. due to the volume of shipping we do everyday, it will take us a long time to go through all the express shipments and make sure they were delivered on time. audit-shipment made our work so easy and recovered us a decent amount of money that we weren't able to recover ourselves..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy, simple and convenient. the software is easy to navigate through, includes only information that is beneficial to us to see.

Cons:

i would like to see individual credit copies available online when i need them. i have to ask for them to email them separately so i can file for my records.

Vendor Response

Thanks for the review, Khaled. We will work towards adding the individual credit copies online for easy access.

Replied September 2019

Adhil M.

Verified reviewer

Packaging and Containers

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

Great Start, Needs a few improvements

AuditShipment turned late/problematic shipments to bringing back revenue that we as a company would have simply lost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved how easy it was to navigate each feature they offer. What they provide is simple and effective. The software follows up on every shipment and make sure it was delivered on time. Indicates what shipments are in review and which ones have been completed with a detailed overview on totals. Customer Service was friendly and tried to help.

Cons:

They are still a few upgrades away from being one of the best. Customer Service was unable to help at the time however forwarded any improvements to be implemented quickly.

Vendor Response

Thanks Adhil. We offer loads of insightful reports. Recently your team had requested a solution that solved a very specific business problem. We were happy to go that extra mile to win your heart:)

Replied February 2020

Michael E.

Verified reviewer

Retail

11-50 employees

Used other for less than 12 months

Review source

Reviewed June 2019

AuditShipment Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very handy, automates the process when shipments are not delivered on time.

Cons:

The website can be confusing with trying to update a CC or view reports.

Reasons for switching to AuditShipment

Lower Rates

Vendor Response

Thanks for your valuable suggestions. We will setup a demo of our reports to eliminate any further confusion. Our customer support team will reach out to you shortly.

Replied June 2019

Justin N.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Easiest found money ever!