BigProfiles 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if BigProfiles is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BigProfiles

4.5

(19)

Pricing

Pricing available upon request

About BigProfiles

ELAI is the autonomous Data Science Agent that uses GenAI reasoning to generate predictive AI models from raw data. It connects to company’s data sources, analyzes dirty, raw, scattered data, decides how to clean and prepare it, and autonomously generates predictive models that are deployed, integrated and retrained over time. ELAI automates the entire Predictive AI lifecycle, bringing enterprise-grade predictive intelligence to business users in more than 100 companies across 15 countries.

BigProfiles Screenshots

BigProfiles Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

BigProfiles Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of BigProfiles
API
Blended Call Center
Campaign Management
Inbound Call Center
Lead Distribution
Outbound Call Center
Performance Management

BigProfiles Integrations

Microsoft SQL Server

HubSpot Marketing Hub

PostgreSQL

MySQL

Zoho CRM Plus

Salesforce Customer360

See all 11 integrations

BigProfiles User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

37%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

5.0

Functionality

4.5

Have you used BigProfiles and would like to share your experience with others?

Stefano C.

Verified reviewer

Philanthropy

51-200 employees

Used monthly for more than 2 years

Reviewed July 2024

Il Data modelling fatto semplice

Positiva, entusiasmante, avanguardia, stimolante

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

E' una azienda versatile, in grado di rispondere tutte le esigenze di business da analisi quantitative per il Marketing, al data driven, alla data science. Ottime le capacità di ascolto del cliente, soluzioni custom, interazione costante cliente fornitore, professionalità, risoluzione dei problemi, assistenza a 360 gradi

Cons:

Ad oggi nessuna cosa da evidenziare in negativo

Isabel E.

Verified reviewer

Management Consulting

10000+ employees

Used daily for more than 2 years

Reviewed July 2024

E-voluciona by Intelcia

¿Algoritmos complicados, cálculos interminables? Con BigProfiles es muy fácil y rápido!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Disponen de la tecnología para que tu mismo, realices tus propios algoritmos. También me gustaría destacar, su equipo humano: el trato excelente, la atención personalizada, el acompañamiento, la cercanía, el conocimiento y reconocimiento... son valores que identifican a BigProfiles. Espero que sigamos colaborando por mucho tiempo!

Cons:

Ninguna! En Bigprofiles, todo son ventajas y facilidades

Angelo Z.

Verified reviewer

Telecommunications

5001-10000 employees

Used weekly for more than 2 years

Reviewed July 2024

Value Strategy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L' interfaccia user-friendly che in confronto alle potenzialità è la cosa che mi ha colpito di più. La possibilità di integrare il nostro CRM lasciando poco o nulla al lavoro manuale. L'utilizzo su diverse tipologie di attività, da quelle sales e acquisition, up-sell, a quelle anti-churn e retention lo rende un prodotto completo e unico per creare valore su tutte le nostre attività.

Cons:

Premesso che non ho usato prodotti simili, devo dire che non ho trovato cose che mi sono piaciute di meno.

Thierry M.

Verified reviewer

Insurance

201-500 employees

Used monthly for less than 2 years

Reviewed September 2024

Avis positif

Le score BigProfiles confirme les scores déjà mis en place par nos partenaires FLOA, Oney. L'ANP additionnel généré par la solution BigProfiles ne compense pas le coût de la solution. Cependant, MetLife est persuadé que l'apport de BigProfiles sera plus significatif sur les fichiers qui ne sont pas ou peu scorés.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L'équipe de BigProfiles est très réactive, pour la mise en œuvre des différents modèles prédictifs et des différents tests que nous avons réalisés sur 2023 et 2024. Alexia et Cap-well sont très disponibles et toujours à l'écoute de l'équipe MetLife.

Cons:

Difficulté d'appliquer des scores sur des fichiers partenaires déja scorés.

Karim M.

Verified reviewer

Outsourcing/ Offshoring

1001-5000 employees

Used weekly for less than 2 years

Reviewed August 2024

Recommandation BigProfiles

Professionnel de la relation client dans le cadre d'activités d'appels sortants, cet outil me permet d'atteindre un meilleur coût d'acquisition et d'augmenter mes taux d'exploitation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Capacité à faire sortir des cibles plus appétentes dans le cadre d'activités d'appels sortants sur fichiers froids Prise en main simple de l'outil

Cons:

La MAJ des données afin d'alimenter le modèle peut prendre du temps mais est nécessaire pour augmenter la performance.

Virginie G.

Verified reviewer

Marketing and Advertising

201-500 employees

Used monthly for less than 2 years

Reviewed August 2024

Retour d’expérience

Cet outil de prédictions d'achat est extrêmement efficace, optimisant ainsi la gestion des campagnes et des stratégies de vente. L'équipe de support se distingue par son écoute et son accompagnement personnalisé, dès la prise en main de l'outil et tout au long de la collaboration. Leur disponibilité et réactivité assurent une exploitation maximale des fonctionnalités, avec des améliorations continues basées sur nos retours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L’outil est simple d’utilisation et intuitif.

Cons:

À date, je ne vois aucun inconvénient.

Gabriella S.

Verified reviewer

Fund-Raising

51-200 employees

Used monthly for more than 2 years

Reviewed July 2024

Ottimo prodotto e ottimi consulenti

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La cosa più interessante è la facilità di utilizzo.

Cons:

Il fatto che per questioni interne non siamo riusciti ancora ad utilizzarlo appieno.

Silvia O.

Verified reviewer

Fund-Raising

51-200 employees

Used monthly for more than 2 years

Reviewed July 2024

Ottimo prodotto e ottimi consulenti

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La cosa più interessante è la facilità di utilizzo

Cons:

Il fatto che per questioni interni non siamo ancora riusciti a utilizzarlo a pieno

Bettina P.

Verified reviewer

Insurance

51-200 employees

Used monthly for less than 12 months

Reviewed August 2024

J'approuve BigProfiles

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BigProfiles établie un bon scoring et de bonnes probabilités

Cons:

Pas de hausse significative sur nos ventes

Amedeo P.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for less than 12 months

Reviewed July 2024

In fase di test con un buon inizio

Siamo ancora agli inizi, ci sono alcuni buoni riscontri ed è molto intuitivo e immediato. Penso che continueremo ad utilizzarlo per verificare i margini di crescita che può dare.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BP è facilmente utilizzabile e flessibile per campagne diverse.

Cons:

Più chiarezza su come aggrega le variabili. In post-estimation una vista più immediata dei fattori più importanti.

Showing 1 - 10 of 19 Reviews

Load More Reviews