Viewpoint 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Viewpoint

5.0

(2)

Pricing

Pricing available upon request

About Viewpoint

Viewpoint offers a comprehensive timeshare management software solution designed to streamline resort operations, enhance owner management, simplify fee collections, and provide robust reporting capabilities. With a focus on improving guest service, increasing rental revenue, and reducing costs, Viewpoint is a versatile platform suitable for single-site timeshare resorts, timeshare management companies, and point-based vacation clubs.

The software efficiently manages day-to-day resort operations, including front desk functions, reservations, housekeeping, and maintenance tasks. By centralizing these operations within a secure system, Viewpoint helps optimize efficiency and ensure seamless property management.

Viewpoint's platform provides a 365-degree view of owner and guest accounts, covering financials, stay history, entitlements, documents, customer relationship management (CRM), and more. With secure management of owner data, Viewpoint enables personalized and attentive service for owners and guests.

The software offers a full financial management solution that covers maintenance fee assessments, membership fees, statements, payment plans, collections, and other financial as...

pects of timeshare and mixed-use properties. By automating fee-related processes, Viewpoint facilitates accurate and timely financial transactions. Owners have access to a self-service portal that allows them to update their details, make payments, book reservations, and access other services conveniently. The 24/7 access via smartphone, tablet, or browser enhances owner satisfaction and reduces the need for staff intervention in routine inquiries. Viewpoint's platform includes a library of built-in reports and the option for custom report development upon request. By providing access to management and analytical reports, Viewpoint supports data-driven decision-making and enables users to gain valuable insights into their operational and financial performance. Viewpoint ensures secure payment processing through Shift4 PCI DASS certified payment processing. With a focus on data security and attractive transaction rates, Viewpoint offers a reliable payment processing solution for timeshare properties. The platform simplifies resort operations by automating routine tasks through scripting capabilities. By automating processes, Viewpoint helps streamline operations, reduce manual workload, and ensure consistency in task execution. Viewpoint integrates with channel managers and booking engines for distribution to online travel agencies (OTAs). Through the Panorama network, Viewpoint provides additional distribution opportunities to maximize rental revenue and reach a broader audience of potential guests. By leveraging Viewpoint's comprehensive features and integrations, timeshare properties can improve operational efficiency, enhance guest satisfaction, optimize rental revenue, and achieve cost savings. The platform's user-friendly interfaces, advanced reporting tools, secure payment processing, and automation capabilities make it a valuable asset for property managers and owners looking to streamline timeshare management processes. In addition to providing a streamlined experience for property managers and guests, Viewpoint's software offers a range of customizable features to meet the specific needs of different types of timeshare properties. Whether you run a single-site resort, manage multiple vacation clubs, or operate point-based vacation rentals, Viewpoint has the flexibility to adapt to your unique requirements. With its intuitive user interface, Viewpoint makes it easy for property managers to navigate the system and access essential information quickly. The software's dashboard provides at-a-glance insights into key performance metrics, occupancy rates, revenue streams, and more, empowering managers to make informed decisions and track the success of their operations.

Viewpoint Screenshots

Viewpoint Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Viewpoint Features

Popular features found in Timeshare
Accounting
Availability Management
Commission Management
Contract/License Management
CRM
Lead Management
Maintenance Management
Marketing Automation
Ownership Tracking
Property Management
Rental Management
Sales Reports
More features of Viewpoint
Activity Dashboard
Billing & Invoicing
Booking Management
Contact Database
Credit Card Processing
Customizable Fields
Data Import/Export
Electronic Payments
Email Marketing
Financial Management
Inventory Management
Maintenance Scheduling
Multi-Location
Online Booking
Owner Management
Owner Portal
Payment Processing
Real-Time Notifications
Reporting & Statistics
Reservations Management
Revenue Management
Room Booking
Third-Party Integrations
Transaction History
User Management
Website Integration
Website Management

Viewpoint Integrations

Mailchimp

Beds24

Shift4

Viewpoint User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Have you used Viewpoint and would like to share your experience with others?

karen f.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Accountability programs are great!

Automation is key for us. This new to us as well, as everything was manual. Lots of room for errors... This system gets it all together and a lot of potential once you learn it. It takes ALOT of time though. And, you need to be certain the information you are transferring to them is compatible and consistent or you will have lots to clean up. Overall, we are very excited to be into it almost 1 year (from when we went live). We are almost all cleaned-up. Now to open it up to the owners to book, pay and update online.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full automation capability; support from the team.

Cons:

Hours are just a little difficult at times. Yet the support is really GOOD! We are 7 days per week being in the management/hospitality industry. Mon- Fri doesn't work in some cases.Time it takes to put it all together; and though we are good NOW, and still learning - it is a full learning curse ~ I mean curve :)

Reasons for switching to Viewpoint

Needed additional options and checks and balances. VP logs every users' changes, updates, etc.

Nelson V.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Viewpoint is complete, easy-to-use cloud resort mnaagment software

Very positive. Huge investment by industry leader results in very powerful, yet easy to use system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is included and it runs on Amazon Web. Backups, security etc. are all handled. Customer service is fast when needed. Reports and processes are highly automated.

Cons:

They are working on feature for rentals through RCI which will allow rentals on RCI.com. that will be great.

Showing 1 - 2 of 2 Reviews