SMART360 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SMART360

5.0

(1)

Pricing

Starting at $1.39 per month

About SMART360

SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, work order management, billing and payments, and asset management.

Bynry’s SMART360 provides flexibility, ease of use and scalability to utility distributors to help adapt to changing regulatory and customer needs. It also helps end consumers to experience ease of use in monitoring their utility consumption. In addition, our product will enhance operations, inspections and maintenance, thereby reducing production and investment costs. Our AI enabled platform will detect anomalies in real-time to improve environmental health and safety.

SMART360 Screenshots

SMART360 Pricing and Plans

Starting price: $1.39 per month

Free Trial

Free Version

Smart Billing

$1.39

per month

Plan includes:

Customer experience (CX)
Meter Data Management (MX)
Billing & Collection (BX)
Self Services - Web/Mobile
3rd party integrations
Onboarding Support
System Configuration
Online User Training
Reports(Basic)

Smart WorkForce

$1.59

per month

Plan includes:

Everything in Smart Billing +
Workforce Automation (WX)
Work-order routing & matching
Workforce Mobile
MAP/GIS integration
Dedicated Tech Support
Reports(Advance)

Smart Utility

$1.99

per month

Plan includes:

Everything in Smart WorkForce +
Asset Management(AX)
Report Management(RX)
Automation(UX)
Asset Performance
Reports(Custom)

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SMART360 Features

Popular features found in Utility Billing
Customer Management
Meter Data Management
Non-Metered Billing
Online Payments
Payment Collection
Penalty/Cut-Off Processing
Rate Management
Reporting & Statistics
Self Service Portal
Transaction History
Work Order Management
More features of SMART360
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Asset Tracking
Auditing
Automatic Backup
Benchmarking
Billing & Invoicing
Billing Rate Management
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Cost Tracking
Customer Database
Customizable Reports
Customizable Templates
Database Support
Data Capture and Transfer
Data Visualization
Dispatch Management
Electronic Payments
Equipment Maintenance
Expense Management
Fixed Asset Management
For Electricity
For Natural Gas
For Trash
For Water
Historical Reporting
Inventory Management
Maintenance Management
Maintenance Scheduling
Metered Billing
Mobile Access
Monitoring
Payment Reminders
Preventive Maintenance
Progress Tracking
Real-Time Reporting
Recurring/Subscription Billing
Refund Management
Routing
Support Ticket Management
Third-Party Integrations
Usage Tracking/Analytics
User Management
Workflow Management
Workforce Management

SMART360 Integrations

Stripe

SMART360 User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used SMART360 and would like to share your experience with others?

Brendan S.

Verified reviewer

Real Estate

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed March 2025

Impressive Management

They are helping us solve our issues of management, and we are Impressed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using SMART360 for some time now, and we deeply appreciate their system with the management of our utility. They have been Impressive all the way.

Cons:

We do not have anything against the service that SMART360 provides.

Showing 1 - 1 of 1 Reviews