VenueSumo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VenueSumo

4.9

(11)

Pricing

Starting at $300.00 per month

About VenueSumo

Cloud-based venue management software that has all the features you’ll need to streamline online bookings, waivers, point of sale (POS), party bookings, payments, customer relationship management (CRM), memberships, advanced reporting into 1 easy to use system.

Guests can book and pay for tickets online using VenueSumo, while venue owners can create customizable ticket packages for online booking. This feature allows venues to reach a wider audience and potentially increase revenue. Additionally, VenueSumo streamlines party, group, and event bookings by providing real-time party run sheets, reports, and payment reminders to help staff stay organized.

VenueSumo Screenshots

VenueSumo Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Junior Sumo plan

$300.00

flat rate, per month

No plan information available

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VenueSumo Features

Popular features found in Zoo
Animal Database
Animal Monitoring
Breeding Management
Inventory Management
Medical Records
Ticketing
More features of VenueSumo
Accounting Integration
Activity Dashboard
Activity Management
Age Verification
API
Approval Process Control
Attendance Management
Attendance Tracking
Attendee Management
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Booking Management
Calendar Management
Check-in/Check-out
Conditional Logic
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Data Management
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Payments
Email Marketing
Email Templates
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Expiration Management
Facility Management
Facility Scheduling
Financial Analysis
Food & Beverage Management
Forms Management
For Museums
Gift Card Management
Gift Shop POS
Inventory Tracking
Invoice Management
Marketing Management
Membership Management
Merchandise Management
Mobile Signature Capture
Mobile Ticketing
Multi-Currency
Multi-Facility
Online Booking Tools
Online Signing
Online Ticketing
Onsite Ticketing
Order Processing
Point of Sale (POS)
Print-at-Home
Product Catalog
Promotions Management
QR Codes
Real-Time Data
Real-Time Reporting
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reservations Management
Resource Management
Restaurant POS
Retail Inventory Management
Retail POS
Returns Management
Sales Management
Sales Reports
Searchable Database
Search/Filter
Season Tickets
Secure Data Storage
Status Tracking
Stock Management
Surveys & Feedback
Ticket Brokering
Ticket Reservations
Transaction History
Two-Factor Authentication
User Management
Vendor Management
Venue Management
Waiver Kiosk
Website Integration
Website Management

VenueSumo Integrations

ActiveCampaign

PayPal

Stripe

Klaviyo

SMSGlobal

Newbook

VenueSumo User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.8

Have you used VenueSumo and would like to share your experience with others?

Kevin S.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Amazing Team and Software

We loved using VenueSumo. It made running our zoo events so much easier. The system is clean, the pricing is fair, and their team goes above and beyond to support you. Compared to other platforms we’ve tried, VenueSumo was a breath of fresh air. Total game changer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of setup and how simple the system is to use. But honestly, the best part is the team — they care SO much. We’ve used other systems before, and they nickel-and-dime you for everything. VenueSumo gives you everything you need at a fair price, no hidden costs, no headaches. They’re incredible.

Cons:

Honestly, we really didn’t run into any major issues with VenueSumo. Compared to other systems we’ve used in the past, this one was a huge improvement across the board. If I had to come up with something, I’d say no system is ever 100% perfect — there’s always small tweaks or features you might want to see down the road. But the truth is, any time we had a suggestion or question, their team was already on it. Their support alone makes it hard to find a real “con” worth mentioning.

Reasons for switching to VenueSumo

Roller is the worst company I've ever dealt with in my 30 year career, ever. Every time I ask about a feature, it's not included, everything is an upsell.

Alyssa G.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

5 Stars - A game changer for Venue Management!

Outstanding, the team are top notch! The local team are easily contactable at all hours by phone or email and will quickly resolve an issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What really sets VenueSumo apart is the attention to detail and the level of support. The customer support has been outstanding every time we had a question or needed assistance, the team responded quickly and with genuine care. It’s clear they’re passionate about creating a seamless experience for both venues.

Cons:

Nothing, the team are super helpful, any issues we have are dealt with quickly and the team lets us know the best option

Reasons for switching to VenueSumo

Cost, lack of support, unable to call delaying critical operations even during emergencys

Derek S.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Love VenueSumo

Overall everything has been great. First year with the system and it ran good and looking forward to another season with this system. The developers have taken our suggestions and are working on getting them implemented.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. It is very easy to learn and teach employees. I also love how the developers take our suggestions and actually make them happen.

Cons:

Reporting. Would like to see more specific reports for products and sales. Product entry. Discounts.

Reasons for switching to VenueSumo

Campspot did not have everything we wanted and they would take our suggestions and never make changes.

Thierry R.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Bike Skills Review of the VenueSumo Venue Management Software

Our bike park is quite unique in that on top of offering entertainment services for children we also provide lessons. This made all other booking software we used quite tricky, all excelling in one bit either non existent or very poor in the other service. However from day 1 VenueSumo has been listening to our needs and working closely with us to see how to adapt their system to suit our needs. Any have they delivered! The support team has been incredible, replying to emails and phone calls at any time. Our biggest hurdle of limiting lessons bookings to a different number based of daily capacity was overcome in no time. VenueSumo has been very adaptable and the communication top notch. We couldn’t be any happier as are our clients who find it so much easier to book a session online. Since using this software, the number of phone calls relating to booking issues has drastically reduced, and we couldn’t be any happier. Thank you VenueSumo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked how adaptable they’ve been to suit our needs.

Cons:

Nothing in general. Just the change like any change brings different challenges and new training for all the staff but the benefits made it all worth.

Reasons for switching to VenueSumo

Product did not suit our requirements and had to switch to improve the customer experience.

Sue S.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

VENUE SUMO - THE BEST EVER!

Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help at a drop of a hat!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service, the price, and the program itself!

Cons:

Hmmmm, I would have to think about that - nothing comes to mind.

Reasons for switching to VenueSumo

Lack of service, too pricey and no transparency.

Cameron W.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

The Go-To Platform

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Full support from the team. Every enquiry answered asap. Never left in the dark.

Cons:

N/A.

Reasons for switching to VenueSumo

Cheaper than existing platform. Proper support. Ease of use. Continually improving the product.

Gary D.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Great experience and outcomes

we have had an extremely good experience. The Venue Sumo team assist with transition from another platform which entailed porting across customer data and establishing our products. We have nothing but compliments for the team and experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vene Sumo is fairly intuitive and easy to navigate. The support we have received has been excellent. The integration process with merchants' solutions both card present and ecommerce has been very good.

Cons:

Nothing specific. The Venue Sumo team continue to work with us to develop what we need in a timely manner.

Reasons for choosing VenueSumo

Local support, value for money and ease of transition.

Reasons for switching to VenueSumo

Having a local team was a major consideration as we lacked customer service and support. Additionally, the value for money far outweighs the competitors pricing.

David A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Fantastic booking management software

VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive content hidden] from the support team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface. It links incredibly well with our website. It allows for seamless payment processing

Cons:

I do not have any concerns with the way VenueSumo operates

Chris B.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Moved to VenueSumo and haven't looked back. Highly Recommend !

Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined, we are now operating with much more efficient business function and our day to day operations have been made so much easier to manage. We can't speak highly enough of the support team behind VenueSumo and the product itself across all areas of our business. It's a huge plus for us, thanks to all the team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VenueSumo has provided our business with the freedom and flexibility to tailor our business management software and customise it to suite our needs. We are no longer limited by functionality and our business is now experiencing vastly improved efficiency across all operational areas. Areas of improvement include point of sale, reporting, event management, ticketing and customer management and a lot more. I would highly recommend this software

Cons:

We really haven't experienced any negative points to date. Service provide has meant we've been able to continually migrate VenueSumo and tailor it to suit our venue perfectly

Kealey F.

Verified reviewer

Events Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Great stuff!